Solved Firefox - text input


Treble

Member
Local time
8:03 PM
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10
OS
Windows 11
Hi all
I am running fully updated W11 Home v22H2 with Firefox v105.0.1 64bit
Following recent updates to both, I find the browser crashing immediately when I attempt to type a URL into the address bar. It works OK with bookmarks and pasting, but not direct typing. However, I have learned how to prevent a crash, by typing more than one letter at great speed. That works most of the time. Edge does not appear to have this problem.
I would like to post a thread in the Mozilla forum, but after registration, the forum won't accept my verification code. It's too long....apparently!
Any help or suggestions with either problem will be gratefully received.
Thanks.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible
    CPU
    Intel Core i7- 8550U @ 1.8GHz
    Memory
    8.00GB
    Internet Speed
    100MB/s
    Browser
    Firefox
    Antivirus
    ZoneAlarm Extreme Security
Assuming that you have any extensions installed, the first step is always, from the Help menu, select "Troubleshoot Mode," to determine if one or more extensions is the cause of the problem. If Fx works properly, then re-enable a set of extensions, and if the problem arises again, the disable part of the set, until you find the culprit; continue this process to find the cause.
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    Intel Core i7-13700 2.10GHz
    Motherboard
    Dell
    Memory
    32 GB
    Graphics Card(s)
    NVidia GetForce RTX 4060 Ti
    Sound Card
    Realtec
    Monitor(s) Displays
    Dell U2722D
    Screen Resolution
    2560 x 1440
    Hard Drives
    1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
    Keyboard
    Dell
    Mouse
    MX Master 3
    Internet Speed
    40Mbps (Bonded DSL)
    Browser
    Firefox (default)
    Antivirus
    Malwarebytes, MS Defender AV
Thanks and I have tried to locate the problem by process of elimination as you suggest. Unfortunately, the problem persists. I have also tried reinstalling with a fresh copy of the browser, but again with no success.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible
    CPU
    Intel Core i7- 8550U @ 1.8GHz
    Memory
    8.00GB
    Internet Speed
    100MB/s
    Browser
    Firefox
    Antivirus
    ZoneAlarm Extreme Security
The next step is to create a new profile for Fx; lots of advice on how to do this available on such sources as mozillaZine (not necessary to log on there to read messages.) New profile should be tested without any additions or changes to see if that works.

(Sorry, I'm too busy now to look up and find the instructions for you.)
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    Intel Core i7-13700 2.10GHz
    Motherboard
    Dell
    Memory
    32 GB
    Graphics Card(s)
    NVidia GetForce RTX 4060 Ti
    Sound Card
    Realtec
    Monitor(s) Displays
    Dell U2722D
    Screen Resolution
    2560 x 1440
    Hard Drives
    1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
    Keyboard
    Dell
    Mouse
    MX Master 3
    Internet Speed
    40Mbps (Bonded DSL)
    Browser
    Firefox (default)
    Antivirus
    Malwarebytes, MS Defender AV
Easy to create a new profile: just run the command firefox -P, select Create New Profile, and use the default name or give it a name.
Delete the failing profile, run firefox -P again, when the new one is configured and running nicely, and select the Delete Files option.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP / Spectre x360 Convertible 13
    CPU
    i5-8250U
    Motherboard
    83B9 56.50
    Memory
    8GB
    Graphics Card(s)
    Intel(R) UHD Graphics 620
    Sound Card
    Realtek High Definition Audio(SST)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 256GB SSD
    Internet Speed
    500Mbps
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender
Easy to create a new profile: just run the command firefox -P, select Create New Profile, and use the default name or give it a name.
Delete the failing profile, run firefox -P again, when the new one is configured and running nicely, and select the Delete Files option.
Not necessarily that easy, as this method does not transfer important data from the existing to a new profile.

This article lists those files that you may want to include in setting up a new profile:

Fx File Transfer Data
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    Intel Core i7-13700 2.10GHz
    Motherboard
    Dell
    Memory
    32 GB
    Graphics Card(s)
    NVidia GetForce RTX 4060 Ti
    Sound Card
    Realtec
    Monitor(s) Displays
    Dell U2722D
    Screen Resolution
    2560 x 1440
    Hard Drives
    1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
    Keyboard
    Dell
    Mouse
    MX Master 3
    Internet Speed
    40Mbps (Bonded DSL)
    Browser
    Firefox (default)
    Antivirus
    Malwarebytes, MS Defender AV
Having read something about various problems after the Win. 22H2 update, I decided to go back to before that update, using an image I made earlier. That did the trick and my Fx is now working properly again. Unfortunately (some may say "fortunately") my Edge will not fire up for some reason. I will now wait a while before updating Windows, hoping whatever caused my problem in the first place, irons itself out.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible
    CPU
    Intel Core i7- 8550U @ 1.8GHz
    Memory
    8.00GB
    Internet Speed
    100MB/s
    Browser
    Firefox
    Antivirus
    ZoneAlarm Extreme Security
With further reference to my Firefox crashing issue, I am pleased to confirm the problem has been solved! Nothing to do with Firefox, which in my opinion is by far the best browser out there.
I also use ZoneAlarm Extreme Security, which again I highly recommend. However, just the other day I discovered the ZA software is never automatically upgraded. I had contacted ZA support and they immediately informed me that my version of ZA was very old and that my version was not designed for Windows 11. Once I installed the latest version my problem went away and all is now in order with Firefox. :-)
I hope this is of help to anyone experiencing this or similar issues.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible
    CPU
    Intel Core i7- 8550U @ 1.8GHz
    Memory
    8.00GB
    Internet Speed
    100MB/s
    Browser
    Firefox
    Antivirus
    ZoneAlarm Extreme Security

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