Solved Getting random BSOD pretty much daily


I did reboot after running DDU since I wanted to disable Safe Mode. Do I have to do anything else now? Didn't have a BSOD for now but I will tell you if it happens again. Thanks for the help
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
Please post a new V2 share link into the newest post,
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Find a flash drive that you can format (> or = 8 GB).

Create a bootable Windows 11 Media Creation Tool (MCT) (Windows 11 iso).


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Today is Jan 19.
There were two BSOD on Jan 18.


Plan to run chkdsk /b /v overnight while sleeping from the bootable flash drive.


Boot to the flash drive > Windows Recovery Environment (RE) > command prompt > type:

bcdedit | find "osdevice"

(Record the drive letter.)

chkdsk /b /v W: (change the drive letter to the drive letter displayed in the earlier result)


Post a new V2 share link after completing the chkdsk and for any new BSOD.








Code:
Event[23324]
  Log Name: System
  Source: Microsoft-Windows-Ntfs
  Date: 2024-01-19T15:06:18.5260000Z
  Event ID: 98
  Task: N/A
  Level: Error
  Opcode: Info 

  Keyword: N/A
  User: S-1-5-18
  User Name: NT-AUTORIT─T\SYSTEM
  Computer: DESKTOP-Admin
  Description:
Volume C: (\Device\HarddiskVolume2) needs to be taken offline to perform a Full Chkdsk.  Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Make a new restore point:



Search for C:\Windows\memory.dmp > save to downloads folder > zip > post a share link
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
If I would boot into my USB Drive it would show me the options to install windows again, how would I open WinRE from there?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
1) boot to the Windows 11 iso
2) it may take 5 minutes displaying the windows icon
3) Use the default settings for language, time, currency, and keyboard
4) click next
5) In the left lower corner click Repair your computer
6) click troubleshooting
7) click command prompt
You should see a pop up with title bar: Administrator: X:\windows\system32\cmd.exe
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Unless you're running chkdsk /b /v now please perform post #27
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The memory dump is very large.

Please compress /zip the file > post a new link


The logs did not report a new chkdsk result.

Please run:



Read this link on Windows Driver Verifier (WDV):




Learn the methods to recover from using the tool by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail



Start the tool with these settings:

a) select all non-Microsoft drivers
b) select no Microsoft drivers
c) Select the three tests in the Ten Forums tutorial



Plan to run the tool with various customized tests during the next 48 hours.



If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

For any BSOD post a new V2 share link.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) Uninstall Glasswire using the applicable uninstall tool:

gwdrv GlassWire Driver c:\windows\system32\drivers\gwdrv.sys





2) Uninstall and reinstall:

e1i68x64 Intel(R) PRO/1000 PCI Express Network Connection Driver I c:\windows\system32\drivers\e1i68x64.sys



3) Uninstall the Nvidia GPU driver using DDU

Reinstall a driver version different from: 31.0.15.4665 and 31.0.15.4633



4) Make a new restore point



5) Start WDV with the steps in post #32




Code:
gwdrv    GlassWire Driver    c:\windows\system32\drivers\gwdrv.sys



Code:
Name    [00000001] Intel(R) I211 Gigabit Network Connection
Adapter Type    Ethernet 802.3
Product Type    Intel(R) I211 Gigabit Network Connection
Installed    Yes
PNP Device ID    PCI\VEN_8086&DEV_1539&SUBSYS_85F01043&REV_03\6&14BB3B56&0&0000020B
Last Reset    1/20/2024 1:10 AM
Index    1
Service Name    e1i68x64
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\E1I68X64.SYS (12.19.1.32, 562.50 KB (576,000 bytes), 5/7/2022 11:37 AM)


Code:
Name    NVIDIA GeForce RTX 3070 Ti
PNP Device ID    PCI\VEN_10DE&DEV_2482&SUBSYS_88131043&REV_A1\4&1FC990D7&0&0019
Adapter Type    NVIDIA GeForce RTX 3070 Ti, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 3070 Ti
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_72a60bcfb646da4c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_72a60bcfb646da4c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_72a60bcfb646da4c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_72a60bcfb646da4c\nvldumdx.dll
Driver Version    31.0.15.4665
INF File    oem32.inf (Section071 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_72A60BCFB646DA4C\NVLDDMKM.SYS (31.0.15.4665, 56.03 MB (58,756,216 bytes), 1/17/2024 8:54 PM)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Do I have to do anything else now? Didn't have a BSOD for now but I will tell you if it happens again. Thanks for the help
No, I would just use the machine as you normally would for the next few days and see if it crashes again.

P.S. Driver Verifier isn't going to be helpful with a Stop 0x133 and will likely just cause false positives because of the settings being recommended. You also haven't had any additional crashes since removing that broadcast driver. In addition to that, there is no evidence either to suggest that any of the drivers mentioned by zbook are causing issues.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
When available please update the progress with the steps in post #33.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I'll do the steps if I experience another BSOD, until now I didn't have any issues
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
The WDV testing method is more efficient than the watch and wait.

The tool was designed to find misbehaving drivers.

It allows the user to more quickly determine whether there are misbehaving drivers, or malfunctioning hardware.

With the backup images and restore points it's in your best interest to benefit from using the Microsoft Windows tool.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The WDV testing method is more efficient than the watch and wait.
No it isn't, Driver Verifier is not designed to test against Stop 0x133 bugchecks and the settings you're suggesting are completely irrelevant! They're for testing bugs with IRP handling; one of which just produces an additional log file and doesn't even test anything.

The user has reported no crashes for the past few days since removing that one problematic driver.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
For future viewers:

The above comments in post #34 and #38 are incorrect.

In our forum the immediate short term and long term are important.

The misbehaving drivers in the latest crash (Debug session time: Thu Jan 18 11:31:09.278 2024 (UTC - 6:00)) were not troubleshooted and could have been tested using WDV.

WDV is very useful for BSOD bugcheck 133.

The (WDV) tool is designed to stress test drivers.

It can provide a quicker and more thorough assessment and indicate whether misbehaving drivers were or were not troubleshooted.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
WDV is very useful for BSOD bugcheck 133.
Could you please explain how this is the case? How is I/O verification applicable to a Stop 0x133 bugcheck?

The above comments in post #34 and #38 are incorrect.
Before making such bold claims, then maybe you should actually start backing up your points with evidence and facts.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon

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