HDD Icon 'Blanked'


Alonzo Mosley

Man of Action
Member
VIP
Local time
1:01 PM
Posts
185
Location
Pacific Northwest
OS
Windows 11
Dear Internet:

My C:\ drive icon is showing up as a blank document, not the normal HD icon. When I insert external drives, the same issue. Network drives appear to mount with the correct icons. Documents (docx, xlsx, jpg, pdf, etc) all appear okay.

It shows as a blank doc in both Explorer and Ghisler Total Commander.

I noticed on or about 23-March. The only change to my system in the last few weeks was a Beta update on 20-March (26220.8079). It's been consistent since.

I can't find any old autorun.inf copies lingering on my drive.

Icons appear "correct" in Disk Management.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons\DefaultIcon defaults to %SystemRoot%\System32\imageres.dll,-109

Any help would be... helpful!

Thanks.

Windows Icons.webp
 
Windows Build/Version
Version 25H2 (0S Build 26220.8138)

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSFT Surface Pro 8
    CPU
    11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GH
    Memory
    16GB

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Yes, sorry, forgot to include I had tried that. I did not try the
ie4uinit.exe -show
command, but I had tried the
Code:
taskkill /IM explorer.exe /F
del /A /F /Q "%iconcache%"
start explorer.exe
bits a few times.

(I tried it all again - including the full BAT file - did nothing.)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSFT Surface Pro 8
    CPU
    11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GH
    Memory
    16GB
Does HKEY_CLASSES_ROOT\Drive\DefaultIcon have a Default value of %SystemRoot%\System32\shell32.dll,8?
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Core i7-1260P
    Motherboard
    NUC12WSBi7
    Memory
    64 GB Micron PC4-25600
    Graphics Card(s)
    Intel Iris Xe Graphics
    Sound Card
    on-board Realtek HD Audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Crucial MX500 2 TB
    Antivirus
    Microsoft Defender
It indeed does. At one point in this past week I tried setting it to imageres.dll,32 as well but now it is back to shell32.dll,8 and my icon is still facacte.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSFT Surface Pro 8
    CPU
    11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GH
    Memory
    16GB
New detail - I just noticed that the "broken" icon only appears on Drives that have permanently-assigned letters.

I have an external USB drive that ALWAYS maps to the X:\ drive (and its partition to the Z drive). That, and c:\ , both show as the blank "document" icon.

I just plugged in a different external USB drive - it's been used before, but I let Windows assign it to whatever assigned drive letter it wants (in this case, E: and F:) - and it appears to be OK.
Screenshot 2026-04-02 133020.webp
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSFT Surface Pro 8
    CPU
    11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GH
    Memory
    16GB
Did you do the DISM/SFC dance to make sure imageres.dll or shell32.dll aren't corrupted?

Also, I see that I have nothing under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons, not even a Default value. I wonder what would happen if you right-clicked that key to export it to a file, and just delete everything inside of it, the default value, any keys belonging to the affected drives (if any exist), etc.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Core i7-1260P
    Motherboard
    NUC12WSBi7
    Memory
    64 GB Micron PC4-25600
    Graphics Card(s)
    Intel Iris Xe Graphics
    Sound Card
    on-board Realtek HD Audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Crucial MX500 2 TB
    Antivirus
    Microsoft Defender
Did you do the DISM/SFC dance to make sure imageres.dll or shell32.dll aren't corrupted?
No I did not! How do I do that dance? Is it the one where I put my right foot in, I take my right foot out, I put my left foot in, and I launch a command prompt as admin and run DISM /Online /Cleanup-Image /RestoreHealth and then sfc /scannow and shake it all about?
Also, I see that I have nothing under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons, not even a Default value. I wonder what would happen if you right-clicked that key to export it to a file, and just delete everything inside of it, the default value, any keys belonging to the affected drives (if any exist), etc.
Y'all must be following me on reddit. u/ALincoln1865 also suggested that... after suggesting I go to Rebuild Icon Cache in Windows 11....

Spoiler alert - that did not work.

Will strap on my dancing shoes and report back in a bit.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSFT Surface Pro 8
    CPU
    11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GH
    Memory
    16GB
Y'all must be following me on reddit.
Haha, no... I just noticed I don't have anything in that key. I tried to set mine to what you have to see if the icons would go blank, but alas, my computer is awesome and unfazed.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Core i7-1260P
    Motherboard
    NUC12WSBi7
    Memory
    64 GB Micron PC4-25600
    Graphics Card(s)
    Intel Iris Xe Graphics
    Sound Card
    on-board Realtek HD Audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Crucial MX500 2 TB
    Antivirus
    Microsoft Defender

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSFT Surface Pro 8
    CPU
    11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GH
    Memory
    16GB
Just installed Version 25H2 (0S Build 26200.8037), and my icons are back. So there you go.

Incidentally, Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\DriveIcons is still blank.

Thanks for trying to help!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSFT Surface Pro 8
    CPU
    11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GH
    Memory
    16GB

Latest Support Threads

Back
Top Bottom