Solved Help me change Outlook from IMAP to POP

antspants · Apr 11, 2024

Try3 said:
I suspect that it is the new pst file that you referred to earlier.

No, it isn’t, Denis.

Dave in Houston · Apr 11, 2024

I got through the cleaning up of the inbox.

It doesn't let me delete Junk Email1 or Journal.

There are also some folders that only show up if I click the > sign by "Inbox." I deleted unused folders there, too.

So now it looks like this:

And now I must walk the dog before proceeding further.

antspants · Apr 11, 2024

Skip cleaning anything you can’t, Dave.

Inbox subfolders won’t show on the right, only under the inbox in the folder pane after clicking the arrow that you clicked. Unfortunately it doesn’t work like file explorer. This is why I have my subfolders outside of the inbox incase I have to move them. I create my subfolders in a separate folder called saved mail

Having them in yourr inbox is why you will read further down that you have to move all the inbox subfolders one by one. Where as I only have to move the saved mail folder which houses all the subfolders.
Perhaps you could consider doing the same in your new pst before you move them, and place all your inbox subfolders into a similar folder as I do?
At least I don’t know of another way to do it because you can’t rename the inbox to move it to the new PST

To do this, on your new PST when you create it, right click on the new pst in outlook and create new folder, name it something like “Saved Mail”, then when moving the inbox subfolders from the old PST to the new one, select the new folder as apposed to the new inbox.

Later, when we have re-loaded Outlook, you can drag the folder and place it under the inbox if you like, folders can be re-ordered by dragging them to where you want them.

Right now though, skip to the next section of adding your new email to create the pst and start copying over as per the stuff after the cleanup and email creation.

It’s about 3am here and I need to head to bed mate. I’ve been up building a clients Squarespace website

antspants · Apr 11, 2024

Might pay to print it out Dave so you can put markers where you’re up to. I wish I could stay awake, I have an appointment in 4.5 hours

antspants · Apr 12, 2024

It was a pleasure meeting you over the phone today, Dave. A rare occasion.

Dave in Houston · Apr 12, 2024

antspants said:
It was a pleasure meeting you over the phone today, Dave. A rare occasion.

Likewise, my friend. A great pleasure, and very helpful as well.

If anybody else has similar problems and has read this far, Let me point out that the process you set out in post #64 is the key to getting the problem resolved.

antspants · Apr 12, 2024

Dave in Houston said:
Likewise, my friend. A great pleasure, and very helpful as well.

If anybody else has similar problems and has read this far, Let me point out that the process you set out in post #64 is the key to getting the problem resolved.

I’m going to re-write it for your specific setup and mail it to you, Dave.

antspants · Apr 12, 2024

Dave in Houston said:
Likewise, my friend. A great pleasure, and very helpful as well.

That Microsoft Quick Assist worked well, Dave. Considering the distance, Queensland Australia to the USA.

I need to investigate if it has a voice chat option or what could be used with it to communicate. Holding a telephone between my cheek and neck got a little problematic.