Solved Help me change Outlook from IMAP to POP


I'd of proffered to create you an email address in one of my domains to use as a starting point. That way, the structure would of already been there for you to copy your folders and contacts etc into.
It's a simple task adding a new email and letting it create its own PST of which you can later use for your own email address.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I'd of proffered to create you an email address in one of my domains to use as a starting point. That way, the structure would of already been there for you to copy your folders and contacts etc into.
It's a simple task adding a new email and letting it create its own PST of which you can later use for your own email address.

If this works, it shouldn't be too terribly cumbersome. If it doesn't work, your suggestion can be "Plan B."

BTW, you don't seem like the "shouting in meetings" type.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dave-built
    CPU
    Intel i5-12400
    Motherboard
    Asus H670-Plus D4
    Memory
    Corsair Vengeance LPX DDR4 3000MHz 4x16GB
    Graphics Card(s)
    On-board
    Sound Card
    On-board
    Monitor(s) Displays
    MSI 32 inch
    Screen Resolution
    3840x2160
    Hard Drives
    SAMSUNG 980 PRO SSD 1TB PCIe 4.0 NVMe
    SAMSUNG 870 EVO 4TB
    PSU
    EVGA Supernova 650 G6
If this works, it shouldn't be too terribly cumbersome. If it doesn't work, your suggestion can be "Plan B."

BTW, you don't seem like the "shouting in meetings" type.
lol I don’t shout, I bite. It’s why I am loved so much in here and have been blocked by 65% of members.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I must add though, half of the things I have suggested I haven’t seen you try, the main one being testing ALL other pst files.
You can still do that by adding the pst files as the guy did in that video (PM) at 3min15sec and inspect them in Outlook. Close them like he did if they aren’t appropriate.
What we are looking for is a pst without any (This computer Only) folders
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I must add though, half of the things I have suggested I haven’t seen you try, the main one being testing ALL other pst files.
You can still do that by adding the pst files as the guy did in that video (PM) at 3min15sec and inspect them in Outlook. Close them like he did if they aren’t appropriate.
What we are looking for is a pst without any (This computer Only) folders

I can try this. I am working with the earliest PST I have, though, so I suspect the later ones will also have "This computer only" folders.

Also, all my "Contacts" exist only in the "This computer only" contacts folder. Will it work to just more that whole folder down to a new PST?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dave-built
    CPU
    Intel i5-12400
    Motherboard
    Asus H670-Plus D4
    Memory
    Corsair Vengeance LPX DDR4 3000MHz 4x16GB
    Graphics Card(s)
    On-board
    Sound Card
    On-board
    Monitor(s) Displays
    MSI 32 inch
    Screen Resolution
    3840x2160
    Hard Drives
    SAMSUNG 980 PRO SSD 1TB PCIe 4.0 NVMe
    SAMSUNG 870 EVO 4TB
    PSU
    EVGA Supernova 650 G6
Also, all my "Contacts" exist only in the "This computer only" contacts folder. Will it work to just more that whole folder down to a new PST?
Easy fix, I’ll have it all ready (as per our PM) hopefully by the time you get back later. First thing we are going to do is unclutter the current pst.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I know all your contacts are in “Contacts (this computer only)” are there any in “contacts”?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I know all your contacts are in “Contacts (this computer only)” are there any in “contacts”?
There are two in that folder. I've added them more recently.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dave-built
    CPU
    Intel i5-12400
    Motherboard
    Asus H670-Plus D4
    Memory
    Corsair Vengeance LPX DDR4 3000MHz 4x16GB
    Graphics Card(s)
    On-board
    Sound Card
    On-board
    Monitor(s) Displays
    MSI 32 inch
    Screen Resolution
    3840x2160
    Hard Drives
    SAMSUNG 980 PRO SSD 1TB PCIe 4.0 NVMe
    SAMSUNG 870 EVO 4TB
    PSU
    EVGA Supernova 650 G6
There are two in that folder. I've added them more recently.
OK.

Im currently working on the steps for you to proceed. I need a bit of time, I have to screw with my outlook to make sure I am guiding you properly, Dave. I made a Windows image so all good.
I just need a bit of time. Please trust me. mwwwhahahahahaha
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I cancelled my meetings. I’m happy, thanks for the excuse 🙏
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Still working on it, Dave, there is a lot to process and create tutorials for.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
This is going to be a process, Dave. PLEASE don't do it tired, please do it slowly, please do it as follows. If you have a question, post it, if you can, wait and do nothing until you get a reply. Sorry about the time zones.

We will add the new email account later.

First we unclutter the current PST. We do this to shorten the folder pane.

Make sure you have the backup of the broken PST just in case (you should have after me nagging you about backups).

Get ready....
Working from the bottom up.

CLEANING UP THE OLD PST
Folder names are exact. Where Contacts is "Contacts" and "Contacts (This computer only)" are named accordingly.

(Right click on folders)

Delete "Undeliverable Mail"

Delete "Sync Issues (This computer only)"

Delete "Suspect Email"

Delete "Sent Spam"

Delete "Known Spam"

Delete the last two Junk folders "JunkEmail & Junk Email1"

Do you use Journal? Who does right?
Delete Journal (This computer only)

Delete nothing else.


CALENDAR:

I am not sure what to do there.
I am wondering (because a Calendar can contain more than one set of calendars (it's confusing) if you have all the calender views ticked) You may have appointments in differed calendar types within the calendar"
I assume, just copy the calendar you think is most correct (More on copying this later)

DELETED ITEMS:

Check in there for anything you think should not have been deleted. Not emails, just anything obvious. Not important: - If not, right click on deleted items and choose empty

CONTACTS:

Select "Contacts (This computer Only)"
Click on the first contact, use keyboard shortcut CTRL + A (Select all)
Then keyboard shortcut CTRL + C (Copy)

Click on "Contacts"
Use keyboard shortcut CTRL + V (Paste)
The contacts should all copy into the "Contacts" folder
If successful, DELETE "Contacts (This Computer Only)"

You may get a merge box if there are existing contacts that conflict with contacts already in the contacts folder (you said only 2 new, but do it from this direction Copy all in "Contacts This computer only" -> into -> "Contacts". Because we will be relocating "Contacts" to the new PST)

DRAFTS:

Do you have anything in Drafts that you need? If so, leave alone for now.
If not, right click and empty.




ADD NEW EMAIL ACCOUNT: (Working via Control Panel)
Adapted from Post #64​




Before you start:
  • Close Outlook
(Click on any images to enlarge them)

Open Control Panel:

1
. Search Windows for Control Panel
2. Open Control Panel
3. In the top right corner of Control Panel, search for "MAIL"
4. Open "Mail (Microsoft Outlook)"

01D.png

5. This box will pop open

02D.png

6. Click on "Email Accounts"
7. Remove all Email accounts.

03D.png

7. click "New" click "Manual setup of additional server types"

Click New.png

8. Click "POP or IMAP" click "Next"

click pop.png

9. Fill out the information:

Your Name (or a name)​
Email Address​
Account Type: (POP3)​
Incoming Mail Server: "pop.earthlink.net"​
Outgoing Mail Server (SMTP) "smtpauth.earthlink.net"​
Username (I believe is your email address?)​
Password​

08D.png


15. In that same window, click "Existing Outlook Data File" and click "Browse" go to Documents\Outlook Files\ and select "OutlookDave-2024-04-01.PST"

We are NOT using an existing data file because we want the new email address to create a new PST

10. Click on "More Settings"
(Secure Server requirements are on post #49 as follows:)
11. Click on the "Outgoing Server" tab
12. Click on "My outgoing server requires authentication" click "Log on using" and enter your username (email) and password

09D.png

13. Click on the "Advanced" tab

Incoming Server (POP3): 995​
Tick "This Server requires an encrypted connection SSL/TLS"
Outgoing server: 587​
Change "Use the following type of encrypted connection" to: "STARTTLS"
10D.png



14. Click "OK" (the box will close)
15. Click "Next"
A test account box will pop up

11D.png

16. When it's finished, click close.
17. Click "Finish"
(If for some reason there is an error, use the settings that your wife uses)​



Open Outlook

You should now see the new email address at the bottom of the left folder pain in Outlook, independent of the original PST. The new email address should have sub-folders, this is your new PST

COPYING STUFF TO NEW PST:
Some of this is assuming that the new PST is named as your email address



Give the new email address (PST) time to sync, send yourself an email using that account to that account and click send receive maybe?

CALENDAR:

  • Right click on the Calendar you want to copy in the original PST, select "copy calendar"
  • When the box pops up, click on the new email address only (for it to be directly under the PST)
  • The Calendar will copy to the new PST

CONTACTS:

If there is NO Contacts folder in the new PST, there should be but that isn't a given - (make sure you're in "Folder View")

Right click on the "Contacts" folder in the original PST (because we copied all the contacts into there), select "copy folder"
When the box pops up, click on the new email address only (not a sub folder)
Click OK

IF there IS a Contacts folder in the new PST

Go back to the original PST
Select "Contacts" (because we copied all the contacts into there)
Click on the first contact
Use keyboard shortcut CTRL + A (Select all)
Then keyboard shortcut CTRL + C (Copy)

Go to the new PST, click on Contacts
Use keyboard shortcut CTRL + V (Paste)
The contacts should all copy into the "Contacts" folder in the new email (PST)

INBOX:

We can't copy the whole Inbox all at once because you can only have one inbox and you can not delete the inbox from the new PST to replace it.

Select the inbox in the old PST
Click on the first email
Use keyboard shortcut CTRL + A (Select all)
Then keyboard shortcut CTRL + C (Copy)

Go to the new inbox in your PST, click on Inbox
Use keyboard shortcut CTRL + V (Paste)
The emails should all copy into the "Inbox" folder in the new email (PST)


Regarding Email Sub-folders in your inbox:

You need to do them one at a time. A pain in the rear.

Personally I like them independent to the inbox and as a direct sub-folder of the PST. But you can place them in the Inbox if you proffer, it would make the folder view structure a lot easier because you have so... many... folders.

  • Right click on the/a folder you want to copy in the original PST, select "copy folder"
    (start from top and work down, if you like, you can delete each folder in the old PST as you go, as long as it copied over properly)

  • When the box pops up, select the "Inbox" under the new email address (for it to be copied into the inbox as an inbox sub-folder)

  • Click OK

  • The folder will start to copy over into the new Inbox folder (if you chose the inbox otherwise as a sub-folder to the new PST)

  • Repeat this for each folder in the original inbox, you will obviously be busy, you have many.

  • If you want to copy the "Sent" folder (not sure why it's just called "sent) into the new "Sent items" folder in the new PST, repeat the process that you used for the Inbox

    Select the "Sent" folder in the old PST
    Click on the first email
    Use keyboard shortcut CTRL + A (Select all)
    Then keyboard shortcut CTRL + C (Copy)

    Go to the new PST and select the "Sent Items" folder
    Use keyboard shortcut CTRL + V (Paste)
    The emails should all copy into the "Sent Items" folder in the new email (PST)

  • Same goes for Drafts

    Select the "Drafts" folder in the old PST
    Click on the first email
    Use keyboard shortcut CTRL + A (Select all)
    Then keyboard shortcut CTRL + C (Copy)

    Go to the new PST and select the "Drafts" folder
    Use keyboard shortcut CTRL + V (Paste)
    The emails should all copy into the "Sent Items" folder in the new email (PST)

Part 2 later. I'm cross-eyed.
 

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    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
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    M.2 512GB
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My Computers

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    Windows 11 Pro 23H2 Build: 22631.3593
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    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
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    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
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    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
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    Keyboard
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    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
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IMPORTANT: (I forgot to mention)

After adding the new email, it should now appear in Documents\Outlook Files\ as a new PST

If there isn't a new PST in there, something went wrong.
 

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    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
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  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
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    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Before we revisit Post #64.
We rename the new PST. Preferably without spaces in the filename Hyphens-&Underscores_are better IMO
This is now the PST we BACKUP and use for the revisit.

We can also add the add-on to Outlook for automatic backup. I'll guide you through it.
 

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    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
At first, I thought I might do the cleaning up of the old PST tonight, but as I read all the other instructions, it struck me that maybe it would be better to wait until after I sleep.

We're taking care of our daughter's dog while she is traveling for work. Last night, we had a bad thunderstorm, and the dog insisted on coming in the bedroom and keeping me awake.

I'm hoping for a full night of sleep tonight.

Thanks (as always) for the help.
 

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There is more than one way to do things, but as I am helping you with this, I decided to go with what I would do after replicating it in my Outlook.
There are other ways, some might possibly skip cleaning up the original PST. I chose not to.

Sleep well, Dave… woof 🙏
 

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    ASUS ROG Maximus VI Formula
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    32.0 GB of I forget and the box is in storage.
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    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
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    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
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    NZXT Phantom 820 Full-Tower Case
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
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    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
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    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
This is what and what is in it?
1712809930425.jpeg
Dave,

I can tell that you have seen my question but you have not responded to it.

I suspect that it is the new pst file that you referred to earlier.
- If so, you can right-click on it then select Data File Properties then click on Advanced in order to see its path & filename.​
- If so, it will contain all the [blank] folders you need ready for you to copy folders & individual items to from your old pst files [before archiving them]. And it is where your emails are going to be saved in future.
- If so, it will not contain any errors. You can run it through ScanPST if you want [with Outlook closed] just to see what a successful result looks like.​

A new PST file.png

I believe that it is important to decide where you are going to copy folders & items to so that you can avoid having to do it all over again.


Denis
 

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