Solved How to force close a web site


Not Myself

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This one is rather confusing, at least to me: It started when I created an account with a valid merchant as I was tired of entering the same data each time I placed an order. Using that information, the site accepted my signup and logged me on. I then created a Keepass entry for the site.

I placed my order, whereupon I could find no way of logging off. Wondering what would happen were I to use my Keepass entry with Edge, it was rejected as a user name cannot be used, only an email address. I deleted same, entered my email address, and was logged on. There, I found the order I had placed, as well as a simple way of logging off.

I revised my Keepass entry, and told it to enter the site using Firefox, where I found the page which has no way of letting me sign off. I made another call to the merchant, who checked their records for me, and determined that I have only one account. Given that I can log in and out in Edge with my revised account, that has to be that one account, and the one that appears in Firefox and cannot be killed is not the valid account.

All of which ends up with a query: How can I force that page in Firefox to go away?
 
Last edited:

My Computer

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    Windows 11 PRO 23H2
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    Dell XPS 8960
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    Intel Core i7-13700 2.10GHz
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All of which ends up with a query: How can I force that page in Firefox to go away?


I don't use or understand all that Keepass stuff, but...
Have you tried clearing the cache and cookies... in Firefox?
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
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    Dell U3011 30"
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    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
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    PC Power & Cooling 750W Quad EPS12V
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  • Operating System
    Windows XP Pro 32bit w/SP3
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    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
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    EVGA 256-P2-N758-TR GeForce 8600GT SSC
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    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
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    PC Power & Cooling Silencer 750 Quad EPS12V
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    Generic Beige case, 80mm fans
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    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
I don't use or understand all that Keepass stuff, but...
Have you tried clearing the cache and cookies... in Firefox?
Yes, and sadly, that has had no effect on the rogue web page.

Keepass is my password manager; I am in contact with the author and, also sadly, so far to no effect.
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    Intel Core i7-13700 2.10GHz
    Motherboard
    Dell
    Memory
    32 GB
    Graphics Card(s)
    NVidia GetForce RTX 4060 Ti
    Sound Card
    Realtec
    Monitor(s) Displays
    Dell U2722D
    Screen Resolution
    2560 x 1440
    Hard Drives
    1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
    Keyboard
    Dell
    Mouse
    MX Master 3
    Internet Speed
    40Mbps (Bonded DSL)
    Browser
    Firefox (default)
    Antivirus
    Malwarebytes, MS Defender AV
To add to @Ghot is saying, open Firefox and in the url bar, type <noparse>about:references#privacy</noparse>

Scroll down to Cookies and Site Data section. Click on Manage Data. Enter the website you're trying to remove. Then click on Move Selected. Then Save Changes. Close the pop up window and close Firefox.

Reopen Firefox and in the url box, type in the website you're trying to gain access and see if you are logged out.
 
Last edited:

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    Windows 11 Pro
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    Personal Build
    CPU
    Ryzen 7 3700x
    Motherboard
    ASUS ROG Crosshair VI AMD X370
    Memory
    32 GB
    Graphics Card(s)
    NVIDA GeForce GTX 1050 Ti
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    (2) AOC E2752Vh 27-inch
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    1920 x 1080
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    SSD M.2 and SATA
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    Logitech K800 Wireless
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    100 Mbps Download | 10 Mbps Upload
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    Firefox Beta
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    Windows Security???
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    Microsoft 365 Family
    Macrium Reflect (Paid)
    eM Client
    Adobe Acrobat DC (Subscription)
about:Preferences#privacy







Image1.pngtags will take care of those emoji problems. :-)



 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3374 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
To add to @Ghot is saying, open Firefox and in the url bar, type <noparse>about:references#privacy</noparse>

Scroll down to Cookies and Site Data section. Click on Manage Data. Enter the website you're trying to remove. Then click on Move Selected. Then Save Changes. Close the pop up window and close Firefox.

Reopen Firefox and in the url box, type in the website you're trying to gain access and see if you are logged out.
Don't tell anyone, I cheated by simply opening Settings and going to Cookies and Site Data.... (because your suggested entry does not work for me, alas.)

Yet further mystery: I entered the URL, which Firefox cannot find! It works in Edge, so it is obviously correct.
 

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    Intel Core i7-13700 2.10GHz
    Motherboard
    Dell
    Memory
    32 GB
    Graphics Card(s)
    NVidia GetForce RTX 4060 Ti
    Sound Card
    Realtec
    Monitor(s) Displays
    Dell U2722D
    Screen Resolution
    2560 x 1440
    Hard Drives
    1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
    Keyboard
    Dell
    Mouse
    MX Master 3
    Internet Speed
    40Mbps (Bonded DSL)
    Browser
    Firefox (default)
    Antivirus
    Malwarebytes, MS Defender AV
I would bet that the url you are entering is not the base url of the site. (I may not be using the proper terminology here). It is probably a secondary url that is created after one is logged on. Therefore, if one is logged out, FF can't find the secondary url because the user first has to go thru the signin process before its even valid.
 

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System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3296
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I keep experimenting, and I have finally determined that, while there is a problem with site, what I had believed is a Keepass problem, is not so.

When I go to the site in both Edge and Google Chrome, the bar at the top of the page includes "My Account", so that you can log on before entering any purchases. The bar in Firefox does not, which has led me to believe that the account was still open from my using it yesterday.

A few minutes ago, I went to the site using Fx, and this time entered a purchase in the cart. I then went to the cart and went to the checkout page, where I was asked to either order as a guest (which I used to use), or to log on. I clicked on that, which brought up my Keepass information for the site.

In short, in Fx, it really looks as though I were still logged on from my session yesterday, which it turns out was not accurate. In one of my calls to the vendor earlier this morning, she told me that once you enter a purchase, the site logs you off, which may very well be correct. I don't recall what happened in the past when I ordered as a guest; I did not worrry about being logged off as I was never logged on. Yesterday was my first logged-on purchase; due to what I then discovered was the missing entry on the top bar; did not mean that I was not, as I thought, still logged on.

Thanks to all for the assistance. The Sturm und Drang ("storm and stress") was caused by the site not operating as I expected, namely providing a way of logging out in Fx, unlike in Edge and Google Chrome, and every other site that I have used. On top of that, during one of my phone calls earlier today, the agent said that once you place an order, if you were logged on, the site will log you off; a bit of a nuisance if you want to place another order at the same time.
 
Last edited:

My Computer

System One

  • OS
    Windows 11 PRO 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    Intel Core i7-13700 2.10GHz
    Motherboard
    Dell
    Memory
    32 GB
    Graphics Card(s)
    NVidia GetForce RTX 4060 Ti
    Sound Card
    Realtec
    Monitor(s) Displays
    Dell U2722D
    Screen Resolution
    2560 x 1440
    Hard Drives
    1024GB SSD boot drive; 2TB Internal Mechanical Hard Disc; WD My Passport (1Tb) external; My Passport Ultra (2Tb) external
    Keyboard
    Dell
    Mouse
    MX Master 3
    Internet Speed
    40Mbps (Bonded DSL)
    Browser
    Firefox (default)
    Antivirus
    Malwarebytes, MS Defender AV

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