How to get rid of suggested accounts in Outlook and Teams?


R

randomdude

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I've deleted all the accounts in settings, but they still pop up on those apps. Can i get rid of them?

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Probably need to check your Windows credentials list, as they have been associated with your login to Windows.

Search credential from start and open Credential Manager - tap on Windows Credentials and scroll through the list.

Do not go randomly removing things that look like they make no sense:

Instead, look for items beginning with MicrosoftAccount:user and / or WindowsLive:(token) and see if any of those correspond to those suggested accounts.
 

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i have the same issue, doesen't seem those profile are store in the credential manager
 

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Was worth a shot - I only get suggest the accounts I have in Windows, so not sure where else to look.

Edge, maybe?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 23H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta

  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
I have this problem too! I would like to know where this is stored, I've seen it for a long time!
I tried searching the registry for accounts without success, I removed all credentials. I'm thinking that it either stays in a file with different information or in the registry in another format!
 

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Windows 11 InsiderAMD 5700G2x 16Gb Kingston Fury RGBRTX 4060 TI
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Windows 11 Insider
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
AMD 5700G
Motherboard
TUF GAMING B550M-PLUS (WI-FI)
Memory
2x 16Gb Kingston Fury RGB
Graphics Card(s)
RTX 4060 TI
Sound Card
SoundBar LG S40T
Monitor(s) Displays
Dell 34 Curved Gaming Monitor S3422DWG and Dell S2421HN
Screen Resolution
3440x1440
Hard Drives
1x NVME XPG S40G 512Gb
1x NVME ADATA SX8100NP 512Gb
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Corsair CX550F RGB
Case
Gamer Montech Air 1000 PREMIUM
Cooling
Cooler Master Masterair MA612P Stealth ARGB
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Logitech K540
Mouse
Logitech M310
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650/325
Browser
Microsoft Edge
Antivirus
Windows Defender
Other Info
Webcam Brio 4K
Cooler Master SickleFlow 120/140 ARGB
Ohh seems to be an OS problem? feature? i thought it was only me
 

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Windows 11
I happened to be discussing this privately as @Brink to figure out how to come up with a solution!
I already posted this a while ago, and so did someone else

The account appears in Outlook, Outlook Microsoft 365 and OneDrive what remains to be seen and where they get the account information

techcommunity.microsoft.com

Outlook Account Suggestion Removal | Microsoft Community Hub

I found this in the community with no response, I see the suggested account and I would like to remove it, I see it in Outlook 365 and Outlook PRE, the...
techcommunity.microsoft.com techcommunity.microsoft.com

techcommunity.microsoft.com

Cached Outlook Account Removal? | Microsoft Community Hub

I am using Outlook 2019 and when I go to add a new email account it displays a list of accounts I had used with the app in the past, that I no longer have....
techcommunity.microsoft.com techcommunity.microsoft.com

Thanks
Maison
 

My Computer My Computer

At a glance

Windows 11 InsiderAMD 5700G2x 16Gb Kingston Fury RGBRTX 4060 TI
OS
Windows 11 Insider
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
AMD 5700G
Motherboard
TUF GAMING B550M-PLUS (WI-FI)
Memory
2x 16Gb Kingston Fury RGB
Graphics Card(s)
RTX 4060 TI
Sound Card
SoundBar LG S40T
Monitor(s) Displays
Dell 34 Curved Gaming Monitor S3422DWG and Dell S2421HN
Screen Resolution
3440x1440
Hard Drives
1x NVME XPG S40G 512Gb
1x NVME ADATA SX8100NP 512Gb
PSU
Corsair CX550F RGB
Case
Gamer Montech Air 1000 PREMIUM
Cooling
Cooler Master Masterair MA612P Stealth ARGB
Keyboard
Logitech K540
Mouse
Logitech M310
Internet Speed
650/325
Browser
Microsoft Edge
Antivirus
Windows Defender
Other Info
Webcam Brio 4K
Cooler Master SickleFlow 120/140 ARGB
maisondasilva said:
The account appears in Outlook, Outlook Microsoft 365 and OneDrive what remains to be seen and where they get the account information
Click to expand...

Well, the common denominator is ....

< drumroll please >

Microsoft accounts.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 23H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta

  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
Bit late to the party, but I had this issue. Found this which resolved it for me: Removing Suggested Accounts in New Outlook.

Few areas to delete some cached files. But read the sections on the page since you need to open one of the files within notepad which should then show you the address of the old account. This is the one to delete, and more, if any.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
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