How to solve error This app can't run on your PC ?


William654

William654

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Hi

It only occur in setup.exe files when I run I get this error

1728241191662.png

Any suggestions ?
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 LTSC 24H2 (26100.4484)Ryzen 7 5800H32GB (RipJaws DDR4 3200)GeForce RTX 3060
    OS
    Windows 11 LTSC 24H2 (26100.4484)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion 5 (17ach6h)
    CPU
    Ryzen 7 5800H
    Memory
    32GB (RipJaws DDR4 3200)
    Graphics Card(s)
    GeForce RTX 3060
    Monitor(s) Displays
    Philips 34" Ultrawide (343e2e)
    Screen Resolution
    2560x1080
    Hard Drives
    1TB OEM Samsung NVMe M.2
    1TB Samsung 970 EVO NVMe M.2
    8TB WD Black HDD
    PSU
    300W brick
    Cooling
    Paste replaced with PTM7950
    Keyboard
    Cooler Master (SK-630)
    Mouse
    EVGA X20
    Internet Speed
    500 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 LTSC 24H2 (26100.4484)Core I7 7700HQ16GB DDR4GeForce GTX 1070
    Operating System
    Windows 11 LTSC 24H2 (26100.4484)
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Strix (GL502VSK)
    CPU
    Core I7 7700HQ
    Memory
    16GB DDR4
    Graphics card(s)
    GeForce GTX 1070
    Monitor(s) Displays
    15.6" 60Hz IPS
    Screen Resolution
    1920x1080
    Hard Drives
    256GB OEM Samsung M.2 NVMe
    2TB Team Group EX2 SATA III
    Cooling
    Paste replaced with PTM7950
    Internet Speed
    500 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes
@William654

We need a bit more info.
Is this a problem with a particular app?
Does it occur with ALL setup.exe files?
 

My Computers My Computers

System One System Two

  • At a glance

    Win 11 Home ♦♦♦26200.8737 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8737 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1

  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Ghot said:
@William654

We need a bit more info.
Is this a problem with a particular app?
Does it occur with ALL setup.exe files?
Click to expand...
No. Different apps and some of the setup.exe files not all. They are on USB HDD . I dont know maybe a problem with USB ?
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes
William654 said:
No. Different apps and some of the setup.exe files not all. They are on USB HDD . I dont know maybe a problem with USB ?
Click to expand...


Maybe try "moving" one of those you're having problems with, to your C:\ drive, and see if you still have the same problem?
Or even better... re-download the app to your C:\ drive and try that.
Personally, I'd suspect the external HDD.
 

My Computers My Computers

System One System Two

  • At a glance

    Win 11 Home ♦♦♦26200.8737 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8737 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1

  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Ghot said:
Maybe try "moving" one of those you're having problems with, to your C:\ drive, and see if you still have the same problem?
Or even better... re-download the app to your C:\ drive and try that.
Personally, I'd suspect the external HDD.
Click to expand...
Problem persist on other drives.
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes

My Computers My Computers

System One System Two

  • At a glance

    Win 11 Home ♦♦♦26200.8737 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8737 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1

  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Ghot said:
Have these apps worked before?
I mean... are you sure it's not the app itself?
Click to expand...
Yes they were working before
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes

My Computers My Computers

System One System Two

  • At a glance

    Win 11 Home ♦♦♦26200.8737 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8737 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1

  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
William654 said:
It only occur in setup.exe files when I run I get this error

1728241191662.png
Click to expand...

William654 said:
Yes they were working before
Click to expand...
What were they working on before? 32-bit Windows 10?

That error is typically seen when trying to run a 16-bit program in a 64-bit Windows, only 32-bit Windows has support for running 16-bit apps.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
Bree said:
What were they working on before? 32-bit Windows 10?

That error is typically seen when trying to run a 16-bit program in a 64-bit Windows, only 32-bit Windows has support for running 16-bit apps.
Click to expand...
No working on my PC 64bit
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes
1) what app?
2) what os.. x64 has been around since win xp....
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
    OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

    UPDATE - 11 April 2026: due to mechanical deterioration this PC has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

  • At a glance

    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
Have you run the compatibility trouble shooter? If that doesn't work check your malware or windows defender program to see if it has been guaranteed. If so retore it.
 

My Computer My Computer

At a glance

windows 1112th Gen Intel(R) Core(TM) i9-12900F 2.40 GH64gbNVIDIA
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell Aurora 13
CPU
12th Gen Intel(R) Core(TM) i9-12900F 2.40 GH
Motherboard
Alienware
Memory
64gb
Graphics Card(s)
NVIDIA
Sound Card
Bose
Monitor(s) Displays
Benq
PSU
01/10/2024 21:30 Windows Error Reporting Fault bucket 1959899010493612832, type 5
Event Name: StoreAgentScanForUpdatesFailure0
Response: Not available
Cab Id: 0

Problem signature:
P1: Update;
P2: 80040155
P3: 22631
P4: 4249
P5: Windows.Desktop
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f06217f5-a842-4451-b725-808ce04800f9.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Update;_887eee703b66afcb3dce47b6a04fb4131a6ea_00000000_09cf4e85-5c4d-4935-a93c-aa13b78e964d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 09cf4e85-5c4d-4935-a93c-aa13b78e964d
Report Status: 268435456
Hashed bucket: bba1b9f99d03d6d7ab32f5c41c1c8320
Cab Guid: 0
Mouse
dell 610m
The app files are custom setup from my work. made with

Inno Setup

jrsoftware.org jrsoftware.org
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes
Does the setup process run from an autostart file or from a setup.exe file? I have a couple of programs that won't install from disc but work fine if navigating to setup.exe and running that. The file may be in a folder on the disc.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Some things to try:

  • Create a temporary user account and see if you have the same issue.

  • Temporarily disable Smart Screen and see if the setup.exe runs.

  • Do an in-place repair install, which may fix it.

www.elevenforum.com

Add Local User Account in Windows 11

This tutorial will show you how to create and add a local account as a user on the PC in Windows 11. Having different accounts on a shared PC lets multiple people use the same device, all while giving everyone their own sign-in info, plus access to their own files, browser favorites, and...
www.elevenforum.com www.elevenforum.com
www.elevenforum.com

Delete User Account in Windows 11

This tutorial will show you how to delete a user account to remove it from your Windows 11 PC. Having different accounts on a shared PC lets multiple people use the same device, all while giving everyone their own sign-in info, plus access to their own files, browser favorites, and desktop...
www.elevenforum.com www.elevenforum.com

www.elevenforum.com

Enable or Disable Microsoft Defender SmartScreen Check Apps and Files from Web in Windows 11

This tutorial will show you how to enable or disable Microsoft Defender SmartScreen Check apps and files from the web in Windows 11. Microsoft Defender SmartScreen protects against phishing or malware websites and applications, and the downloading of potentially malicious files. By default...
www.elevenforum.com www.elevenforum.com


www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com
 
Last edited:

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
It could be that you are on a x64 platform but the setup.exe you are running is for ARM?
 

My Computer My Computer

At a glance

WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD...Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4....64GB using 2x32GB CL16 Mushkin redLine modulesIntel UHD 630 & NVIDIA GeForce GTX 1050 Ti wi...
OS
WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD Unix
Computer type
Laptop
Manufacturer/Model
Dell XPS 15 9570
CPU
Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
Motherboard
Dell XPS 15 9570
Memory
64GB using 2x32GB CL16 Mushkin redLine modules
Graphics Card(s)
Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
Sound Card
Realtek ALC3266-CG
Monitor(s) Displays
15.6" 4K Touch UltraHD 3840x2160 made by Sharp
Screen Resolution
3840x2160 4K UltraHD
Hard Drives
Samsung MZ-V9P4T0B/AM 990 PRO 4TB PCIe®4.0 NVMe™ M.2 SSD was Toshiba KXG60ZNV1T02 NVMe 1TB SSD
PSU
Dell XPS 15 9570
Case
Dell XPS 15 9570
Cooling
Stock
Keyboard
Stock
Mouse
SwitftPoint ProPoint
Internet Speed
Comcast/XFinity 1.44Gbps/42.5Mbps
Browser
Microsoft EDGE (Chromium based) & Google Chrome
Antivirus
Windows Defender that came with Windows
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