I Am The Administrator But Am Told I Do Not Have Permission To Open A File.


theoldfarter

theoldfarter

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OS
Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
I bought a new laptop a few weeks ago, and it was working fine until it suddenly gave me a BSOD (now black, not blue, as Microsoft changed the colour).
It disappeared after a few seconds, before I could read what was at the bottom of the screen. I have now changed the setting so it does not automatically restart.

I checked the Reliability Monitor and saw that it had restarted after a 'bug check'.

I went to C:\Windows\MEMORY.DMP, but when I try to open the .dmp with Notepad, I get this message: "You do not have permission to open this file. See the owner of the file or an administrator to obtain permission."

I am the only person who uses the laptop & I am the Administrator. Under Settings\Accounts\Your Info, it shows my name, email address and the word "administrator" under it. I can access other Administrator files, like C:\Windows\System32\drivers\DriverData

Does anyone have any clue as to why I cannot open the .dmp file & what I can do to remedy the situation?
 
Windows Build/Version
Windows 11 Pro 25H2 26200.7462

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
@theoldfarter

Reading memory.dmp or mini-dump files in Windows 11 to troubleshoot Blue Screen of Death (BSOD) crashes is best done using the WinDbg (Windows Debugger) tool available from the Microsoft Store. Open WinDbg as administrator, load the file, and run the !analyze -v command to identify the driver or component causing the crash.

Steps to Read memory.dmp in Windows 11

  1. Locate the Dump File:
    • memory.dmp (large) is usually located at C:\Windows\memory.dmp.
    • Minidumps (smaller) are located in C:\Windows\Minidump\.
  2. Install and Run WinDbg:
    • Download and install "WinDbg Preview" from the Microsoft Store.
    • Search for "Windbg" in the Start menu, right-click it, and select Run as administrator.
  3. Open the Dump File:
    • In WinDbg, click File > Open dump file.
    • Navigate to C:\Windows\Minidump\ (or the custom location) and select the .dmp file.
  4. Analyze the File:
    • In the command line at the bottom, type !analyze -v and press Enter.
    • Wait for the analysis to complete (ensure an active internet connection to download necessary debugging symbols).
  5. Interpret the Results:
    • Look for MODULE_NAME, IMAGE_NAME, or FAILURE_BUCKET_ID in the output to identify the faulty driver or file.

Alternative Method (Easier)

  • BlueScreenView by NirSoft: A lightweight, third-party tool that automatically scans the minidump folder and displays a summarized view of crashes.

Tips for Success

  • If you cannot open the file due to permissions, copy it from C:\Windows\Minidump to your Desktop first.
  • Ensure your Windows is set to create dump files: Go to System Properties > Advanced > Startup and Recovery > Settings, and set "Write debugging information" to "Small memory dump (256 KB)".
Click to expand...



Or you could just post your problem here and let @zbook analyze your dumps..
www.elevenforum.com

BSOD Crash Analysis

Help with BSOD crashes
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
There are lots of things that can cause a BSOD.

In your case, there isn’t enough info or clues to tell us which one is the mischief maker.

I am just guessing. Check to see if the base filtering engine is enabled.
 

My Computer

System One

  • OS
    Win 7,8.1,10,11, Mint, Kde Plasma, Debian
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520/Nvidia GeForce 930M
    Sound Card
    Intel(R) Display Audio/RealtekAudio
    Monitor(s) Displays
    Generic Pnp Monitor
    Screen Resolution
    1366 X 768
    Hard Drives
    ST2000LM024-1EJ164
    Keyboard
    Eng (US)
    Mouse
    Sanwa Supply
    Browser
    Firefox
    Antivirus
    Avast One
    Other Info
    Too many laptops with different system specifications.
@Ghot, thanks for your reply.
I have changed "Write debugging information" to "Small memory dump (256 KB)."
It was set to "Kernel memory dump".

I will have a go at reading the Memory. dmp file myself, as I have lots of time on my hands and like to keep my brain active by trying things I have not done before. If, at the end of it, I still don't know what I am reading from the .dmp file, I will do as you suggest & ask zbook to analyse it.

Do you recommend I try 'BlueScreenView by NirSoft' first before WinDbg?
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
pewa said:
There are lots of things that can cause a BSOD.

In your case, there isn’t enough info or clues to tell us which one is the mischief maker.

I am just guessing. Check to see if the base filtering engine is enabled.
Click to expand...
This is the first time I have heard of the term "base filtering engine".
What does it do & where is it?
Thanks for your reply.

Edit.
Found out what it is. It is running & set to Automatic.
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
theoldfarter said:
Do you recommend I try 'BlueScreenView by NirSoft' first before WinDbg?
Click to expand...


@zbook is our go to guy for analyzing logs.
He has some log collectors that will grab all the logs he needs.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Please run the V2 log collector > post a share link into the newest post

www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
@Ghot, what is the advantage of changing
"Write debugging information" to "Small memory dump (256 KB)."
It was set to "Kernel memory dump". I assume the "Kernel memory dump" is the default setting.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
theoldfarter said:
@Ghot, what is the advantage of changing
"Write debugging information" to "Small memory dump (256 KB)."
It was set to "Kernel memory dump". I assume the "Kernel memory dump" is the default setting.
Click to expand...


The absolute best advice I can give you (in this case), is to do what @zbook says. ^^


I didn't "write" the info in post #2, I Googled it. zbook is our pro log analyzer.



Even if you manage to open those dumps, they are hard to read. They are in Micro-speak. LOL
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
"They are in Micro-speak. LOL"
Completely understand. A few years ago, I looked inside some .dmp files.
I exited before my eyeballs spun out of their sockets. lol.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
zbook said:
Please run the V2 log collector > post a share link into the newest post

www.elevenforum.com

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...
www.elevenforum.com www.elevenforum.com
Click to expand...
I will do so tomorrow, as my free time for today is expiring soon.
Life gets in the way :)
Thanks for your offer.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
theoldfarter said:
"They are in Micro-speak. LOL"
Completely understand. A few years ago, I looked inside some .dmp files.
I exited before my eyeballs spun out of their sockets. lol.
Click to expand...


Yep. @zbook is from Micronia and he speaks fluent Micro-speak. :cool:
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Ghot said:
Reading memory.dmp or mini-dump files in Windows 11 to troubleshoot Blue Screen of Death (BSOD) crashes is best done using the WinDbg (Windows Debugger) tool available from the Microsoft Store.
Click to expand...

You can also use WhoCrashed to get a basic idea of what caused the crash.
Free version on the downloads page.
 

My Computer

System One

  • OS
    Windows 11 Pro
@KevTech
That triggered a memory!
I see I have that program, even though I have never installed it.
It was recommended by APC Magazine, December 2020 #513

Time for me to sign off for a while.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
Just posted in the BSOD Crash Analysis forum.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
theoldfarter said:
I bought a new laptop a few weeks ago, and it was working fine until it suddenly gave me a BSOD (now black, not blue, as Microsoft changed the colour).
It disappeared after a few seconds, before I could read what was at the bottom of the screen. I have now changed the setting so it does not automatically restart.

I checked the Reliability Monitor and saw that it had restarted after a 'bug check'.

I went to C:\Windows\MEMORY.DMP, but when I try to open the .dmp with Notepad, I get this message: "You do not have permission to open this file. See the owner of the file or an administrator to obtain permission."

I am the only person who uses the laptop & I am the Administrator. Under Settings\Accounts\Your Info, it shows my name, email address and the word "administrator" under it. I can access other Administrator files, like C:\Windows\System32\drivers\DriverData

Does anyone have any clue as to why I cannot open the .dmp file & what I can do to remedy the situation?
Click to expand...

Try starting Notepad as administrator.

Ben
 

My Computer

System One

  • OS
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Elitebook 2530p
    CPU
    Intel Core 2 Duo [email protected] GHz
    Memory
    2 GB
@Ben Myers
That worked, dumb me lol.
Notepad said the 2.62 GB MEMORY.DMP was too large for Notepad, but it opened the 3.37 MB MINI.DMP
I understood very little of what was in the file.
Note To Self ... leave it to the experts.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 Version 10.0.26200 Build 26200
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo YOGA-SLIM-7 (10th Gen) 14"-14AKP10
    CPU
    AMD Ryzen AI 7 350 w/ Radeon 860M (2.00 GHz)
    Motherboard
    Lenovo
    Memory
    Hynix 32 GB
    Graphics Card(s)
    AMD Radeon 860M
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    OLED
    Screen Resolution
    1920 x 1200
    Hard Drives
    SSD 1TB SAMSUNG MZAL81T0HFLB-00BL2
    Internet Speed
    Fibre 500/300
    Browser
    Google Chrome & Firefox & Brave & Edge
    Antivirus
    Windows Security
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