I can't get Outlook Calendar to work on my phone


Sigurd

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I have previously avoided having emails and calendars on my phone, mainly because I just don't understand the setup.
While I still don't really want emails on my phone it seemed that if I wanted to synch the Outlook (365)Calendar on my my PC with my phone I had to setup an account which supposedly gave me access to emails and Calendar. It gives me access to my emails but not calendar. When I try to access my Calendar I get a message saying ".. this account doesn't support calendar"
A bit of Googling suggested I click on the three dots to access menu to enable it. Problem is no 3 dots!
Other Googling suggests changing SMTP account to Exchange. I'm loath to do that without help. As I said above, I just don't understand the setup and don't want to mess up the email an calendar on my PC.
I suspect part of my problem may be the rather old phone (in phone terms) - Samsung SM-G950.
 

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See if WinGeek's solution HERE applies to you. Read entire thread.
 

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    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
Thanks for that pointer. It has answered some questions I didn't ask as well!
why I don't understand the setup
why I couldn't follow the instructions I did find
should I buy a new phone - yes
I should save the thread for future reference
I'll be back in August when my contract expires and I can get a new phone

Thanks Mama Glass
 

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Your problem isn't your phone nor its age, but in how everything has been setup. If you use and setup the Outlook app correctly, everything should work just fine. I have had it recently running on even older devices.

I also use a 3rd party calendar app (paid) that I have connected to my Google, Outlook and O365 for business calendars and they all work great.

EDIT: Currently I use the Samsung Calendar on my Note 20 Ultra. It should work fine on your S8 too.
 

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    i7-7700k @4.8GHz
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    Asus PRIME Z270-A
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Stop undermining my arguments for buying a new phone!:rolleyes::-)

My difficulty, if that is the right word, is that I want to synch the Calendar app on my desktop PC with my Smartphone. Unless someone can suggest otherwise that means using the Outlook one since I use that for my mail (on the desktop).
Part of my problem is that I retired long before Smartphones started being used by everyone for everything so didn't experience that learning curve, My works phone was the Nokia one that seems have some degree of fame - no idea why.
 

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    Windows 11 - Updated automatically
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    Updated Chillblast
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    Intel i7 12700K Twelve Core 3.6Ghz
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    MSI PRO Z690-A DDR4 Motherboard
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    Corsair 32Gb Vengeance RAM
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    Air cooled
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it is my understanding that Microsoft 365 for your Android, consists only of the main apps, excluding Outlook. Outlook I “think” is a separate download. I believe it’s their new One Outlook for everybody” approach to cleaning up all the versions.

All you should need to do is go to the Play Store and download Outlook, set up your email address and all should be find. This will be a IMAP address, I am not sure that the Outlook App has PST capabilities yet?

Once you have install the Outlook app, with your Microsoft 365 account email address, the Calendar should be at the bottom of the app.

Screenshot 2024-06-30 at 9.23.23 AM.jpeg

  1. On an Android phone, go to the Play Store, search for Outlook, and install the Outlook app.
  2. Open the app and tap Get Started.
  3. Enter your Microsoft 365 email address and password, and tap Sign in.
  4. Optionally, you can add more accounts, or tap Skip.
  5. After swiping through the guided tour, you will see your email, calendar, and contacts in the Outlook mobile app.

 

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    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
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    ASUS ROG Maximus VI Formula
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    32.0 GB of I forget and the box is in storage.
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    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
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    Windows 11 Pro 23H2 Build: 22631.4249
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    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
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    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
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    M.2 512GB
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    …still on a horse.
The easiest way is what @antspants said. Once everything is installed and the account setup, you can click on the calendar icon in the app and after that on the icon in top left corner, which will let you choose which calendars you want to display (you can have many).
Screenshot_20240630_100013_Outlook.jpg


What comes to Nokia Phones, I've owned pretty much every model they've made. My favorite was the red Communicator E90. Brilliant device.
 

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    Windows 11 Pro 23H2 build 10.0.22631.5189 (Release Channel) / Linux Mint 22.1 Cinnamon
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    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
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    600/300Mbit
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    AC WiFi Card
What comes to Nokia Phones, I've owned pretty much every model they've made. My favorite was the red Communicator E90. Brilliant device.
The first mobile phone the medics on call had was really brick size. The battery part was close to the size of a couple of house bricks. The handset about a brick on it's own. Not exactly portable. Thinking back on it, it was ridiculous. The MO who wanted it was miffed because he was out on his boat on the estuary and he had to go back to shore when his bleep went off.

Will comment on calendar suggestions later - the sun has come out. (Brits will appreciate why that is special. :D )
 

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    Windows 11 - Updated automatically
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    Intel i7 12700K Twelve Core 3.6Ghz
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    MSI PRO Z690-A DDR4 Motherboard
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    Corsair 32Gb Vengeance RAM
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    Air cooled
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    72Mb down, 18Mb up
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    Chrome
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    Avast
I had installed Outlook but couldn't get it to work o my phone. Following the above I cleared it and reinstalled. Tha version seemed slightly different than the one that had been languishing on my phone. I worked through trying to set my account up on the phone. Same problem. I can add the all the necessary details but then it sticks.
I'll have another try tomorrow - if that fails I think I may need to wait till I get phone update.
 

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    Windows 11 - Updated automatically
    Computer type
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    Updated Chillblast
    CPU
    Intel i7 12700K Twelve Core 3.6Ghz
    Motherboard
    MSI PRO Z690-A DDR4 Motherboard
    Memory
    Corsair 32Gb Vengeance RAM
    Cooling
    Air cooled
    Internet Speed
    72Mb down, 18Mb up
    Browser
    Chrome
    Antivirus
    Avast
This is the one on Google Play, for your phone. Still, should be the same as the one you have already.



The only setup required:
Download
Add account/email address
Let it find the account
Enter password for account.
 

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  • OS
    Windows 11 Pro 23H2 Build 22631.5472
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    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
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    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
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    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
The only setup required:
Download
Add account/email address
Let it find the account
Enter password for account.
I was gonna install it to try to be helpful but, I think you're doing a marvelous job @antspants ! :cool:
Besides, I already have about 157 email apps installed on my devices!!! :unsure:
 

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    Windows 11
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    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I was gonna install it to try to be helpful but, I think you're doing a marvelous job @antspants ! :cool:
Besides, I already have about 157 email apps installed on my devices!!! :unsure:

158
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5472
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5472
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Your head will explode my man.
I was actually gonna make a video of it.
Does the OP want to add an MS account or a Google account or other?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
I was actually gonna make a video of it.
Does the OP want to add an MS account or a Google account or other?

Ian is wanting to have his Calendar from his Microsoft 365 account show on his Android phone.
This would entail loading Outlook from Google Play and adding his Microsoft 365 Account email address. Which then should just sync with his Mail/Calendar account on any platform he has Microsoft 365 loaded on, and online of course.

One account, sync any platform should be the norm.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5472
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
@antspants
Works as you described..., quick and painless..., syncs immediately! (y)
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5472
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Web Outlook:

7178.jpg

Phone:
(Syncs immediately)

O2.jpg
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
Ian is wanting to have his Calendar from his Microsoft 365 account show on his Android phone.
Sinto is correct. That is my aim.
I tried again and this time managed to get it apparently working. I can send and receive emails on my phone (not that I wanted that) and selectingt he Calendar icon atthe back a calendar is displayed. Problem now is that it is a blank calendar (any entry on my PC isn't shown) and if I try and enter an item n the phone calendar I get a message "Unable to create a meeting on this account as it does not support calen...". The calen... is where the message stops being displayed . No way that I can get the rest of the message to display.
I had a look for an answer to this and found this on MS support
"Go to the Calendar in the Outlook app and tap the three lines in the upper left-hand corner. Under your email accounts, make sure "Calendar" is selected. If your email address is not displayed in the list, it's not set up using Exchange ActiveSync".
Problem with that is that there is no "three lines" displayed o the calendar screen.
 

My Computer

System One

  • OS
    Windows 11 - Updated automatically
    Computer type
    PC/Desktop
    Manufacturer/Model
    Updated Chillblast
    CPU
    Intel i7 12700K Twelve Core 3.6Ghz
    Motherboard
    MSI PRO Z690-A DDR4 Motherboard
    Memory
    Corsair 32Gb Vengeance RAM
    Cooling
    Air cooled
    Internet Speed
    72Mb down, 18Mb up
    Browser
    Chrome
    Antivirus
    Avast

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