I posted last month because I had a corrupt biometric driver on my Samsung Galaxy Flip laptop. On the Windows forums, people had the same code 45 error and the only solution they were given was to delete the driver and redownload it using Samsung Update or Windows Update.
The main problem is that Samsung doesn't allow you to manually download drivers from their site. You have to go to this Samsung Update app and it will autodetect your drivers and update them accordingly. BUT! For over a week it never came up with anything. So my fingerprint sensor was useless. People on this site tried to help, but really there was nothing we could do to fix it. We found the manufacturer of the fingerprint sensor and the only site that offered a driver was a third party site and when you downloaded the driver, it just gave you DLLs and INIs to manually install. That's beyond my skill and I didn't want to put drivers from a third party on my PC.
Today, Samsung update told me it found a driver for the fingerprint sensor. Ok, great. I'm still angry that this expensive (for me) laptop forces me to use apps instead of allowing me to manually download what I need. I've owned 5 laptops in my life and I remember each one allowing me to download drivers manually if there was a problem. I had a laptop back in the days of ethernet ports and CD Roms and they had CDs I could manually download drivers from.
Driver corruption is a normal thing to have happen to complicated hardware, and I shouldn't be forced into a Windows Store App to wait for it to detect a hardware change which may take weeks. There is no way to scan for hardware changes on the app. In Device Manager, scanning for hardware changes did nothing. So I'm all reliant on Samsung with this thing.
The main problem is that Samsung doesn't allow you to manually download drivers from their site. You have to go to this Samsung Update app and it will autodetect your drivers and update them accordingly. BUT! For over a week it never came up with anything. So my fingerprint sensor was useless. People on this site tried to help, but really there was nothing we could do to fix it. We found the manufacturer of the fingerprint sensor and the only site that offered a driver was a third party site and when you downloaded the driver, it just gave you DLLs and INIs to manually install. That's beyond my skill and I didn't want to put drivers from a third party on my PC.
Today, Samsung update told me it found a driver for the fingerprint sensor. Ok, great. I'm still angry that this expensive (for me) laptop forces me to use apps instead of allowing me to manually download what I need. I've owned 5 laptops in my life and I remember each one allowing me to download drivers manually if there was a problem. I had a laptop back in the days of ethernet ports and CD Roms and they had CDs I could manually download drivers from.
Driver corruption is a normal thing to have happen to complicated hardware, and I shouldn't be forced into a Windows Store App to wait for it to detect a hardware change which may take weeks. There is no way to scan for hardware changes on the app. In Device Manager, scanning for hardware changes did nothing. So I'm all reliant on Samsung with this thing.
Attachments
My Computer
System One
-
- OS
- Windows 11 Pro
- Computer type
- PC/Desktop
- Manufacturer/Model
- Me
- CPU
- Ryzen 5 3600X
- Motherboard
- ASROCK Gaming 4 Phantom Z570
- Memory
- 32 GB 3200
- Graphics Card(s)
- RTX 2070
- Monitor(s) Displays
- Asus MX27AQ
- Hard Drives
- Too many to count!