I recently did BIOS update and my PC is stuck at MSI start up logo


My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 3900x
    Motherboard
    Gigabyte Aorus Master x570 rel 1.0
    Memory
    32GB (2x16) @ 3600 MHz Corsair Vengeance LPX
    Graphics Card(s)
    Gigabyte Windforce RTX 2080
    Sound Card
    No separate sound card.
    Monitor(s) Displays
    Dell U2718Q
    Screen Resolution
    3840x2160
    Hard Drives
    1TB WD-Black SN850; 1TB Samsung Sata 850 Evo; 4 TB WD Blue Sata SA510 2.5''; 4TB Samsung Sata SSD 870 EVO 2.5".
    PSU
    Be Quiet Dark Power Pro 11 750W
    Case
    Lian Li PC-8FIB
    Cooling
    CPU: Noctua NH-U12A; Case: BeQuiet + Lian Li fans.
    Keyboard
    Steelseries Apex 7 brown keys.
    Mouse
    Logitech (wired) G403
    Internet Speed
    940 Mb/s down; 105 Mb/s up
    Browser
    Edge (Chromium)
    Antivirus
    Eset Internet Security
    Other Info
    Pioneer blu-ray optical drive.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7373 2-in-1
    CPU
    Intel Core i7 8th Generation
    Motherboard
    Dell 0HG1FH (U3E1)
    Memory
    8GB DDR4
    Graphics card(s)
    Intel UHD Graphics 620 (Dell)
    Sound Card
    Realtek Audio (on motherboard)
    Monitor(s) Displays
    Touch screen generic monitor
    Screen Resolution
    1920x1080
    Hard Drives
    256GB Micron SATA SSD.
    Internet Speed
    400Mb/s (Wifi)
    Browser
    Edge Chromium
    Antivirus
    Eset Internet Security
    Other Info
    Dell says this system is not Windows 11 capable, but Microsoft seems happy with it.
Generally after a BIOS update, it has always helped me in similar circumstances to reset to defaults. Then on next boot, re-enter the BIOS and change things back to how I had them.
I don’t know why this is, but this has been my experience.
I agree. I have read that if you don't reset to 'optimised defaults' after updating the BIOS/UEFI, you can carry over some settings from the previous version of the BIOS, and they can cause problems. I always reset to optimised defaults, before resetting a long list of UEFI settings. It works well.

John
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 3900x
    Motherboard
    Gigabyte Aorus Master x570 rel 1.0
    Memory
    32GB (2x16) @ 3600 MHz Corsair Vengeance LPX
    Graphics Card(s)
    Gigabyte Windforce RTX 2080
    Sound Card
    No separate sound card.
    Monitor(s) Displays
    Dell U2718Q
    Screen Resolution
    3840x2160
    Hard Drives
    1TB WD-Black SN850; 1TB Samsung Sata 850 Evo; 4 TB WD Blue Sata SA510 2.5''; 4TB Samsung Sata SSD 870 EVO 2.5".
    PSU
    Be Quiet Dark Power Pro 11 750W
    Case
    Lian Li PC-8FIB
    Cooling
    CPU: Noctua NH-U12A; Case: BeQuiet + Lian Li fans.
    Keyboard
    Steelseries Apex 7 brown keys.
    Mouse
    Logitech (wired) G403
    Internet Speed
    940 Mb/s down; 105 Mb/s up
    Browser
    Edge (Chromium)
    Antivirus
    Eset Internet Security
    Other Info
    Pioneer blu-ray optical drive.
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7373 2-in-1
    CPU
    Intel Core i7 8th Generation
    Motherboard
    Dell 0HG1FH (U3E1)
    Memory
    8GB DDR4
    Graphics card(s)
    Intel UHD Graphics 620 (Dell)
    Sound Card
    Realtek Audio (on motherboard)
    Monitor(s) Displays
    Touch screen generic monitor
    Screen Resolution
    1920x1080
    Hard Drives
    256GB Micron SATA SSD.
    Internet Speed
    400Mb/s (Wifi)
    Browser
    Edge Chromium
    Antivirus
    Eset Internet Security
    Other Info
    Dell says this system is not Windows 11 capable, but Microsoft seems happy with it.
FWIW, every single UEFI firmware update I've performed on this board since I bought it 3 years ago has always reset the settings, to the point of everything - all custom fan curves reset, advanced mode reset to basic mode, all OCs (including PBO, as I'm on an AMD platform) turned off, all boot devices detected being enabled, RAM XMP disabled, etc.

That's why it's easiest to go ahead and do the whole SecureBoot thing I outlined above first. For the best chances of favorable outcomes, the procedure may end up being:

  1. Flash firmware update, reboot and enter UEFI settings
  2. Manually reset to defaults (optimized if there is a choice), Save changes and reboot, then enter UEFI settings
  3. Check SecureBoot info, if it lists the provider as unknown, change it from `Standard` to `Custom`, Save changes and reboot, then enter UEFI settings
  4. Check SecureBoot info again - it should now show the correct provider info, change it from `Custom` back to `Standard`, Save changes and reboot, then enter UEFI settings
  5. Proceed to make all my customizations again, saving, rebooting, and re-entering UEFI Settings again as necessary (usually maybe only once more) until it is exactly as I like, and then I proceed to boot into my OS.

I realize hat this sounds like a lot, but I have a lot of customizations, and this is still under a 30 minute process from start to finish, and that includes the actual UEFI firmware update flashing, which, since I have dual UEFI, takes a good 5-6 minutes all by itself.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
The Beta includes CPU uCode changes. Perhaps an issue.
  • CPU uCode version 0x123 was updated for CPU performance optimization by disabling the CEP function for the 14th Gen CPU (stepping B0).
Enabled those settings, didn't seem to work. Sent a support ticket with MSI and they said my RAM don't support those functions. I'm emailing them why those settings were enabled in A0 version.
 

My Computer

System One

  • OS
    Windows 11 Version: 23H2 OS Build 22631.3235
    Computer type
    PC/Desktop
    Manufacturer/Model
    iBUYPOWER/MSI
    CPU
    Intel® Core™ i9-14900KF Processor
    Motherboard
    MSI PRO Z790-P
    Memory
    32 GB [16 GB X2] DDR5-5200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti
FWIW, every single UEFI firmware update I've performed on this board since I bought it 3 years ago has always reset the settings, to the point of everything - all custom fan curves reset, advanced mode reset to basic mode, all OCs (including PBO, as I'm on an AMD platform) turned off, all boot devices detected being enabled, RAM XMP disabled, etc.

That's why it's easiest to go ahead and do the whole SecureBoot thing I outlined above first. For the best chances of favorable outcomes, the procedure may end up being:

  1. Flash firmware update, reboot and enter UEFI settings
  2. Manually reset to defaults (optimized if there is a choice), Save changes and reboot, then enter UEFI settings
  3. Check SecureBoot info, if it lists the provider as unknown, change it from `Standard` to `Custom`, Save changes and reboot, then enter UEFI settings
  4. Check SecureBoot info again - it should now show the correct provider info, change it from `Custom` back to `Standard`, Save changes and reboot, then enter UEFI settings
  5. Proceed to make all my customizations again, saving, rebooting, and re-entering UEFI Settings again as necessary (usually maybe only once more) until it is exactly as I like, and then I proceed to boot into my OS.

I realize hat this sounds like a lot, but I have a lot of customizations, and this is still under a 30 minute process from start to finish, and that includes the actual UEFI firmware update flashing, which, since I have dual UEFI, takes a good 5-6 minutes all by itself.
Will check tomorrow if SecureBoot says Unknown.
 

My Computer

System One

  • OS
    Windows 11 Version: 23H2 OS Build 22631.3235
    Computer type
    PC/Desktop
    Manufacturer/Model
    iBUYPOWER/MSI
    CPU
    Intel® Core™ i9-14900KF Processor
    Motherboard
    MSI PRO Z790-P
    Memory
    32 GB [16 GB X2] DDR5-5200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti
Enabled those settings, didn't seem to work. Sent a support ticket with MSI and they said my RAM don't support those functions. I'm emailing them why those settings were enabled in A0 version.

Could have been a bug where the UEFI interface showed the setting being enabled but the actual code did not actually apply the setting on boot....

Reminds me of a problem I had a long time ago, with an X58 motherboard from eVGA - they released one of the final BIOS versions for that motherboard, and in it, in order to run virtualization like Virtual Box, you had to disable the Intel VT-x setting, because enabling it actually disabled the VT-x extensions needed by virtualization software lol.

Mind you, that is not how it was supposed to work - you were supposed to enable in order to use virtualization, and disable it in order to disallow use of virtualization software.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
@johnlgalt, was able to check SecureBoot and it's set to Standard.

From google, it looks like this in BIOS:
1717108512610.png
 

My Computer

System One

  • OS
    Windows 11 Version: 23H2 OS Build 22631.3235
    Computer type
    PC/Desktop
    Manufacturer/Model
    iBUYPOWER/MSI
    CPU
    Intel® Core™ i9-14900KF Processor
    Motherboard
    MSI PRO Z790-P
    Memory
    32 GB [16 GB X2] DDR5-5200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti
Yeah, that is what it should be. I'm trying to remember (and failing to do so) where it shows the chip info. Let me just reboot and find it, your interface looks pretty similar to mine.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

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