Intel arc b580 showing driver error problem status:0xC00000E5 OEM12.inf

Hey I have been having this issue for a few weeks now ever since I first installed my arc b580, my system is x570 ud, ryzen 5 3600 and arcb580. When installing the card I used DDU to get rid of old Nvidia drivers then installed the new intel ones. I have also updated the bios and the amd chipset. The performance of the card is quite horrible performing worse than my old gtx 1660 super. I have contacted intel support so far they are no help......I dug into the event log and saw the issue stated in the title with driver error problem status:0xC00000E5 OEM12.inf. I have attached a image any help is appreciated! ( ran ddu many times and reinstalled drivers countless times issue never went away)

(I had to split them in two because the file was too large)

Hey I seem to be getting a very similar if not identical problem as well.


Haven't found out what to do about it, but hopefully we can figure something out

Evariel said:

Hey I seem to be getting a very similar if not identical problem as well.
View attachment 125907

Haven't found out what to do about it, but hopefully we can figure something out

Click to expand...

Yeah I have had this issue since I first got this card brand new. I have been in contact with intel support for almost a month now I think, with no solutions, there was another thread here with a somewhat similar problem that seemed to be getting somewhere (Intel(R) UHD Graphics 770 Showing Driver Error 0xC00000E5 (OEM25&49.INF)) but it just ends. I will send intel support a link to that thread hopefully it helps