Solved Intel Driver & Support Assistant - Disabling from Startup


orlando1974

Well-known member
Local time
6:29 AM
Posts
36
OS
Windows 10 Pro
Hi, I'm trying to reduce the amount of unecessary things running in the background or on startup. I notice I have Intel Driver & Support Assistant icon showing in the tray. When I look at the Startup Apps window, it is clearly toggled OFF (with words "No Impact") next to them. Well, if it's toggled off, why is it showing in my tray??
Is there another way to disable, or .... should I just uninstall completely?
 
Windows Build/Version
Windows 21H2 (22000.675)

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel i7-9700K
    Motherboard
    ASUS
    Memory
    64GB
    Graphics Card(s)
    Nvidia GTX 760
    Screen Resolution
    4K
I use it as well... there's no option to turn that off (from the app itself) so the only thing to do is where you said you already checked. If it's off there and not honoring your preference, you could try to uninstall and reinstall it to see if that helps, otherwise, I guess it boils down to either ignoring it or dealing with it. :(


The way I do it, I have it turned on, that way whenever I reboot it checks for me, but once I see the green dot on the icon, I right-click and Exit it. I don't reboot daily so it's not running 'most' of the time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro β
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion Laptop 15-eg0070wm
    CPU
    Intel® Core™ i7-1165G7
    Memory
    32 GB DDR4-3200 SDRAM
    Graphics Card(s)
    Intel® Iris® Xᵉ Graphics
    Screen Resolution
    1920x1080
    Hard Drives
    2TB PCIe® NVMe™ M.2 SSD
  • Operating System
    macOS Ventura
    Computer type
    PC/Desktop
    Manufacturer/Model
    Apple iMac 27" 5K (2017)
    CPU
    3.4 GHz Quad-Core Intel Core i5
    Memory
    40 GB 2400 MHz DDR4
    Graphics card(s)
    Radeon Pro 570 4 GB
    Monitor(s) Displays
    27" 5K, 34" UW
    Screen Resolution
    Mon 1: 5120 × 2880 Mon 2: 2560 x 1080
    Hard Drives
    32GB NVME, 1TB SSD
Oh, that's a good workaround. I don't reboot daily either. Usually just set to sleep at night. Thanks for the tip!
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel i7-9700K
    Motherboard
    ASUS
    Memory
    64GB
    Graphics Card(s)
    Nvidia GTX 760
    Screen Resolution
    4K
you also have the option in Services local to set it to Manual, default is automatic
 

My Computer

System One

  • OS
    w7/10/11ip
    Computer type
    Laptop
    Manufacturer/Model
    hp probook 450 g8
    CPU
    i5 11th gen
Task Manager>Startup disable it from there, you can create a shortcut to the executable if you wish so as to run it as and when you want it to run
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
Task Manager>Startup disable it from there, you can create a shortcut to the executable if you wish so as to run it as and when you want it to run
It already indicates disabled there, as it does with the toggle off in the Startup Apps dashboard. But thank you for the additional suggestion!
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel i7-9700K
    Motherboard
    ASUS
    Memory
    64GB
    Graphics Card(s)
    Nvidia GTX 760
    Screen Resolution
    4K
That is strange, a few things to look at, Is it just that app or do others do the same when turned off? have you checked it's privileges and permissions ? are you running it as an administrator? I don't know the answer but for some reason it is not responding to being disabled in startup but trying different things will hopefully find the answer
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
@Archigos Hmmm I spoke too soon.... looks like the icon has come back in the tray (with green dot) a few hours after I clicked EXIT. And I did not reboot. Odd!!!

@The-Hive I don't know if it's running as Admin or what its permissions are. Other items I've toggled off seem to work properly.

It's annoying that the workaround proposed by @Archigos did not stick in my case... the app seems to have a mind of its own. I wonder if I should uninstall it. What is its purpose? Does Windows Update not check for new drivers to hardware anyway?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel i7-9700K
    Motherboard
    ASUS
    Memory
    64GB
    Graphics Card(s)
    Nvidia GTX 760
    Screen Resolution
    4K
It is easy to uninstall / reinstall do a registry clean between the two
Have a look at this site as well
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
DSATray.exe disabled in task manager.
Services.msc, turn both to manual and stop the two services.

2022-05-13 19_46_22-Intel(R) Driver & Support Assistant Properties (Local Computer).png2022-05-13 19_46_57-Intel(R) Driver & Support Assistant Updater Properties (Local Computer).png
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung 980 1 TB PCIe 3.0 NVMe M.2
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
Go with @Fabler2 he knows what's what (y)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
Just remember to turn both services on before scanning again and turn off when finished.
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung 980 1 TB PCIe 3.0 NVMe M.2
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
DSATray.exe disabled in task manager.
Services.msc, turn both to manual and stop the two services.

View attachment 29120View attachment 29121
Thank you! Done, will report back if somehow it doesn't stick!
QUESTION: Which of the 2 programs would I manually run to check for driver updates? The first one, or the one that has the word Updater at the end?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS
    CPU
    Intel i7-9700K
    Motherboard
    ASUS
    Memory
    64GB
    Graphics Card(s)
    Nvidia GTX 760
    Screen Resolution
    4K
Thank you! Done, will report back if somehow it doesn't stick!
QUESTION: Which of the 2 programs would I manually run to check for driver updates? The first one, or the one that has the word Updater at the end?
Turn both on (keep on manual) do a scan then turn off again. Right click the icon in system tray and select exit. PITA to do but I only check once a while.
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung 980 1 TB PCIe 3.0 NVMe M.2
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender

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