[Issue] Windows 11 Account Reauthentication PIN pop-up whenever I switch user accounts


SM03

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Windows 11 Pro Latest Retail Build
I use two different Windows online (MSFT) accounts on my system for different work purposes, and both are MSFT accounts because I have to use OneDrive & Office packages (Word, Excel, etc) tied to them

Recently, when switching (Sign-out) from my account to the other account (Sign-in), then switching (Sign-out) from the other account to my account (Sign-in)
Always getting the reauthentication PIN prompt like this
A.webp


Tried find out & disabled all reauthentication-related Windows settings/options, i.e.


1. Apps > Advanced App Settings: [See above Screenshot]
  • “Archive apps” = Off
  • “Share across devices” = Off


2. Accounts > Sign-in options > Additional Settings:
  • For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device (Recommended)” = Off
B.webp



3. Privact & Security> App Permission > Account Info:
  • Let apps access my account info” = Off
C.webp


Earlier, before a month or two, even with all those above-mentioned Windows settings options enabled
I rarely faced such a reauthentication pin prompt, i.e. once in a couple of months

But now, since April/May 2025, it's become a consistent issue whenever I switch user accounts, so posting it here for help.
Really appreciate if anyone could help to solve this issue, TIA.
 
Windows Build/Version
Windows 11 24H2 Retail build (currently 26100.4202)
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro Latest Retail Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gaming-Rig (Intel 13th Gen based Self-Assembled)
    CPU
    Intel 13th Gen i5-13600KF
    Motherboard
    MSI PRO Z790-A WIFI DDR5
    Memory
    G-Skill Trident Z5 RGB 32GB Kit (F5-7200J3445G16GX2-TZ5RK) @7200 MT/s CL34
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    Hisense 43" 4K QLED
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    Hard Drives
    1. SSD1: NVME PCI-e Gen4x4 Kingstone KC3000 [500 GB]
    2. SSD2: NVME PCI-e Gen4x4 Adata XPG S70 Blade [1 TB]
    3. HDD 1: Seagate BarraCuda 4TB 5400 RPM
    4. HDD 2: Seagate SkyHawk 4TB 7200 RPM
    PSU
    Deepcool 750W Gold Full Modular
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  • Operating System
    Windows 11 Pro Latest Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Work Desktop (Intel 12th Gen based Self-Assembled)
    CPU
    Intel 12th Gen i5-12400
    Motherboard
    MSI MAG B760 Tomahawk WIFI
    Memory
    Crucial Ballistix DDR4 32GB [16x2 Dual Channel] @3600 CL:16
    Graphics card(s)
    Integrated Intel UHD 720 iGPU
    Sound Card
    Motherboard Realtek UDA DTS Audio
    Monitor(s) Displays
    Sony Bravia 32" LED TV
    Screen Resolution
    1920 * 1080 (Full HD)
    Hard Drives
    1. SSD: NVME M.2 2280 Gen3x4 WD Blue SN570 250GB
    2. HDD: WD Blue 1TB @5400
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    Cooler Master MWE V2 750W Gold Fully Modular
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Just a note, I've seen times with 2 or more Users on a computer and after Signing out it can be necessary to reboot to get the Users n the Sign-in screen so as to make a choice of which to load, otherwise a simple reboot just went back to the same User.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Just a note, I've seen times with 2 or more Users on a computer and after Signing out it can be necessary to reboot to get the Users n the Sign-in screen so as to make a choice of which to load, otherwise a simple reboot just went back to the same User.
yes, when rebooting & signing in, no issue, but if I sign out from other account & sign back in to my primary account, only then this issue exist.

Like I said earlier, this issue was persistent earlier, noticed it once within a couple of months,
but now, during the last two months, it has become a persistent issue.

As you said, "I've seen...", so asking
are you facing this issue personally, or have seen it for any other system?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Latest Retail Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gaming-Rig (Intel 13th Gen based Self-Assembled)
    CPU
    Intel 13th Gen i5-13600KF
    Motherboard
    MSI PRO Z790-A WIFI DDR5
    Memory
    G-Skill Trident Z5 RGB 32GB Kit (F5-7200J3445G16GX2-TZ5RK) @7200 MT/s CL34
    Graphics Card(s)
    Nvidia GeForce RTX 4060 Ti 16GB OC
    Sound Card
    Motherboard Realtek UDA DTS Audio
    Monitor(s) Displays
    Hisense 43" 4K QLED
    Screen Resolution
    4096 * 2160 (4K)
    Hard Drives
    1. SSD1: NVME PCI-e Gen4x4 Kingstone KC3000 [500 GB]
    2. SSD2: NVME PCI-e Gen4x4 Adata XPG S70 Blade [1 TB]
    3. HDD 1: Seagate BarraCuda 4TB 5400 RPM
    4. HDD 2: Seagate SkyHawk 4TB 7200 RPM
    PSU
    Deepcool 750W Gold Full Modular
    Case
    Deepcool CH510 MESH DIGITAL
    Cooling
    Deepcool AK400 Zero Dark Edition CPU Cooler + 5x Arctic Chassis 120mm PWM PST CO Pressure-Optimized Fans
    Keyboard
    Razer Cynosa V2 RGB Gaming Keyboard
    Mouse
    Logitech G304 LIGHTSPEED Wireless Gaming Mouse
    Internet Speed
    100 Mbps Fiber Broadband
    Browser
    Chrome+Firefox (Latest always)
    Antivirus
    Eset Security Ultimate (Latest)
    Other Info
    My Gaming Configurations
  • Operating System
    Windows 11 Pro Latest Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Work Desktop (Intel 12th Gen based Self-Assembled)
    CPU
    Intel 12th Gen i5-12400
    Motherboard
    MSI MAG B760 Tomahawk WIFI
    Memory
    Crucial Ballistix DDR4 32GB [16x2 Dual Channel] @3600 CL:16
    Graphics card(s)
    Integrated Intel UHD 720 iGPU
    Sound Card
    Motherboard Realtek UDA DTS Audio
    Monitor(s) Displays
    Sony Bravia 32" LED TV
    Screen Resolution
    1920 * 1080 (Full HD)
    Hard Drives
    1. SSD: NVME M.2 2280 Gen3x4 WD Blue SN570 250GB
    2. HDD: WD Blue 1TB @5400
    PSU
    Cooler Master MWE V2 750W Gold Fully Modular
    Case
    Cooler Master MasterBox MB540 ARGB
    Cooling
    Intel Stock CPU Cooler FAN+ 5x Arctic Chassis 120mm PWM PST CO Pressure-Optimized Fans
    Mouse
    Logitech K295 Wireless M&K Combo
    Keyboard
    Logitech K295 Wireless M&K Combo
    Internet Speed
    100 Mbps Optical Fiber Broadband
    Browser
    Google+Firefox (Latest)
    Antivirus
    Eset Security Ultimate (Latest)
    Other Info
    My Workbench Configuration
when rebooting & signing in, no issue, but if I sign out from other account & sign back in to my primary account, only then this issue exist.
I've always assumed [yeah, I know the meaning of that] that a User is still held in memory when changing to another without the reboot that clears the memory, does making switching Users quicker.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
not really the same thing, but our workplace recently got some new win11 laptops (surface go)... it asks people to setup hello with fingerprint and pin...
works fine when you are the only user on the laptop, but the hello login with fingerprint or pin craps out when switching users. or maybe even on 1st boot after proper shutdown (shift shutdown) sometimes.

when reported to it, they just said user user id and pw instead in multi user environments... wtf.
 

My Computer

System One

  • OS
    win10
not really the same thing, but our workplace recently got some new win11 laptops (surface go)... it asks people to setup hello with fingerprint and pin...
works fine when you are the only user on the laptop, but the hello login with fingerprint or pin craps out when switching users. or maybe even on 1st boot after proper shutdown (shift shutdown) sometimes.

when reported to it, they just said user user id and pw instead in multi user environments... wtf.
I've been using Windows Hello PIN setup since the Windows 10 days, and for the first time, this issue has become persistent over the last 1-2 months.
Earlier, it was fine, hardly seen this once or twice in 3-6 months, which is pretty standard considering the time gap in between.

If I've to presume, probably Windows has changed something lately in its security/authentication level via LCU, hence facing this issue nowdays.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Latest Retail Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gaming-Rig (Intel 13th Gen based Self-Assembled)
    CPU
    Intel 13th Gen i5-13600KF
    Motherboard
    MSI PRO Z790-A WIFI DDR5
    Memory
    G-Skill Trident Z5 RGB 32GB Kit (F5-7200J3445G16GX2-TZ5RK) @7200 MT/s CL34
    Graphics Card(s)
    Nvidia GeForce RTX 4060 Ti 16GB OC
    Sound Card
    Motherboard Realtek UDA DTS Audio
    Monitor(s) Displays
    Hisense 43" 4K QLED
    Screen Resolution
    4096 * 2160 (4K)
    Hard Drives
    1. SSD1: NVME PCI-e Gen4x4 Kingstone KC3000 [500 GB]
    2. SSD2: NVME PCI-e Gen4x4 Adata XPG S70 Blade [1 TB]
    3. HDD 1: Seagate BarraCuda 4TB 5400 RPM
    4. HDD 2: Seagate SkyHawk 4TB 7200 RPM
    PSU
    Deepcool 750W Gold Full Modular
    Case
    Deepcool CH510 MESH DIGITAL
    Cooling
    Deepcool AK400 Zero Dark Edition CPU Cooler + 5x Arctic Chassis 120mm PWM PST CO Pressure-Optimized Fans
    Keyboard
    Razer Cynosa V2 RGB Gaming Keyboard
    Mouse
    Logitech G304 LIGHTSPEED Wireless Gaming Mouse
    Internet Speed
    100 Mbps Fiber Broadband
    Browser
    Chrome+Firefox (Latest always)
    Antivirus
    Eset Security Ultimate (Latest)
    Other Info
    My Gaming Configurations
  • Operating System
    Windows 11 Pro Latest Build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Work Desktop (Intel 12th Gen based Self-Assembled)
    CPU
    Intel 12th Gen i5-12400
    Motherboard
    MSI MAG B760 Tomahawk WIFI
    Memory
    Crucial Ballistix DDR4 32GB [16x2 Dual Channel] @3600 CL:16
    Graphics card(s)
    Integrated Intel UHD 720 iGPU
    Sound Card
    Motherboard Realtek UDA DTS Audio
    Monitor(s) Displays
    Sony Bravia 32" LED TV
    Screen Resolution
    1920 * 1080 (Full HD)
    Hard Drives
    1. SSD: NVME M.2 2280 Gen3x4 WD Blue SN570 250GB
    2. HDD: WD Blue 1TB @5400
    PSU
    Cooler Master MWE V2 750W Gold Fully Modular
    Case
    Cooler Master MasterBox MB540 ARGB
    Cooling
    Intel Stock CPU Cooler FAN+ 5x Arctic Chassis 120mm PWM PST CO Pressure-Optimized Fans
    Mouse
    Logitech K295 Wireless M&K Combo
    Keyboard
    Logitech K295 Wireless M&K Combo
    Internet Speed
    100 Mbps Optical Fiber Broadband
    Browser
    Google+Firefox (Latest)
    Antivirus
    Eset Security Ultimate (Latest)
    Other Info
    My Workbench Configuration

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