KB5013438: Recovery discs created by using the "Backup and Restore (Windows 7)” app in Control Panel are unable to start
Windows 10 Windows 10, version 1607, all editions Windows 10, version 1809, all editions Windows 10, version 1909, all editions Windows 10, version 20H2, all editions Windows 10, version 21H1, all editions Windows 10, version 21H2, all editions Windows 11 Less
Summary
After installing the Windows updates released January 11, 2022 or later Windows versions on an affected version of Windows, recovery discs (CD or DVD) created by using the Backup and Restore (Windows 7) app in Control Panel might be unable to start.
Recovery discs that were created by using the Backup and Restore (Windows 7) app on devices which have installed Windows updates released before January 11, 2022 are not affected by this issue and should start as expected.
Note: No third-party backup or recovery apps are currently known to be affected by this issue
Next steps
We are working on a resolution and will provide an update in an upcoming release.
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