Keyboard no power on restart or boot


BrandonR

BrandonR

Well-known member
Member
Local time
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OS
Windows 11 Pro x64 25H2
Been having this issue for some time now with my keyboard(s). not sure what the exact problem is... I've had to re-plug in my keyboard to get it back on and usable to even login to Windows. anyone have any suggestions on what this might be ? it's been going on since like Windows 10 for me so I'm not entirely sure. been through a few keyboards and the problem seems to persist.

I have updated all my drivers( Chipset, BIOS, Windows updates and the keyboard software itself/firmware update. ) also contacted Corsair support as a last resort and they couldn't really figure it out or help. I'll link a video showing the exact issue happening :
 

My Computer My Computer

At a glance

Windows 11 Pro x64 25H2i9 14900kG.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/sNVIDIA Geforce RTX 5070 Ti OC 16gb
OS
Windows 11 Pro x64 25H2
Computer type
PC/Desktop
CPU
i9 14900k
Motherboard
MSI Z790 Gaming Plus WiFi-AMZ Gaming Motherboard
Memory
G.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/s
Graphics Card(s)
NVIDIA Geforce RTX 5070 Ti OC 16gb
Sound Card
HyperX Cloud 3 Wireless Headset , Astro A50 Gen 5 Wireless Gaming Headset
Monitor(s) Displays
Acer Prediator x34 X5 QD-OLED Ultrawide 240hz, Portable Monitor 1920x1080p 60hz
Screen Resolution
3440x1440p , 1920x1080p
Hard Drives
Crucial P3 Plus 500gb NVMe M.2
WD Black SN750 NVMe SSD 1TB
WD Black SN7100 NVMe SSD 2TB
Crucial MX500 1TB
PSU
Corsair RMx Series RM1000x ATX 3.1 PCIe 5.1
Case
MSI MAG PANO 100L PZ
Cooling
ID-COOLING FX360 Pro Liquid CPU Cooler
Keyboard
CORSAIR - K70 PRO TKL RGB Hall Effect Gaming Keyboard
Mouse
Glorious Model O 2 Pro Wireless Gaming Mouse
Internet Speed
https://www.speedtest.net/result/19091168380.png
Browser
Firefox
Antivirus
Windows Security
What kind of connection does the Keyboard have to PC?
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
USB 3.0 directly into the back of my PC ( tried different ports.. forgot to mention that.. ) and the other end is plugged directly into the Keyboard( USB-C)
 

My Computer My Computer

At a glance

Windows 11 Pro x64 25H2i9 14900kG.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/sNVIDIA Geforce RTX 5070 Ti OC 16gb
OS
Windows 11 Pro x64 25H2
Computer type
PC/Desktop
CPU
i9 14900k
Motherboard
MSI Z790 Gaming Plus WiFi-AMZ Gaming Motherboard
Memory
G.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/s
Graphics Card(s)
NVIDIA Geforce RTX 5070 Ti OC 16gb
Sound Card
HyperX Cloud 3 Wireless Headset , Astro A50 Gen 5 Wireless Gaming Headset
Monitor(s) Displays
Acer Prediator x34 X5 QD-OLED Ultrawide 240hz, Portable Monitor 1920x1080p 60hz
Screen Resolution
3440x1440p , 1920x1080p
Hard Drives
Crucial P3 Plus 500gb NVMe M.2
WD Black SN750 NVMe SSD 1TB
WD Black SN7100 NVMe SSD 2TB
Crucial MX500 1TB
PSU
Corsair RMx Series RM1000x ATX 3.1 PCIe 5.1
Case
MSI MAG PANO 100L PZ
Cooling
ID-COOLING FX360 Pro Liquid CPU Cooler
Keyboard
CORSAIR - K70 PRO TKL RGB Hall Effect Gaming Keyboard
Mouse
Glorious Model O 2 Pro Wireless Gaming Mouse
Internet Speed
https://www.speedtest.net/result/19091168380.png
Browser
Firefox
Antivirus
Windows Security
just a thought.
have you checked the bios settings to see if the keyboard and/or USB's are enabled on boot.

best of luck, Steve ..
 

My Computers My Computers

System One System Two

  • At a glance

    Debian 13 KDE .. Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Debian 13 KDE .. Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
Did you change any setting in BIOS?

Try enabling Legacy USB Support option in BIOS.

Disable USB 3.0 on boo from BIOS by navigating to the Advanced tab and then click on USB Single Port Control.

Check Device Manager for any errors.

Disable Fast Startup from Windows 11.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
BrandonR said:
USB 3.0 directly into the back of my PC ( tried different ports.. forgot to mention that.. ) and the other end is plugged directly into the Keyboard( USB-C)
Click to expand...


Pretty sure you need this set to AUTO, in your BIOS...

Image1.webp

In the same section, scroll down a bit and make sure all your USB ports are... Enabled.

Image1.webp



Your motherboard manual...

Your BIOS manual...



These pics and links are just for the OP's motherboard and BIOS.
 
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8655 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1

  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Changed legacy USB support from Enabled to Auto.. same result.. no power to keyboard. also made sure all USB's were enabled. same result.
 

My Computer My Computer

At a glance

Windows 11 Pro x64 25H2i9 14900kG.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/sNVIDIA Geforce RTX 5070 Ti OC 16gb
OS
Windows 11 Pro x64 25H2
Computer type
PC/Desktop
CPU
i9 14900k
Motherboard
MSI Z790 Gaming Plus WiFi-AMZ Gaming Motherboard
Memory
G.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/s
Graphics Card(s)
NVIDIA Geforce RTX 5070 Ti OC 16gb
Sound Card
HyperX Cloud 3 Wireless Headset , Astro A50 Gen 5 Wireless Gaming Headset
Monitor(s) Displays
Acer Prediator x34 X5 QD-OLED Ultrawide 240hz, Portable Monitor 1920x1080p 60hz
Screen Resolution
3440x1440p , 1920x1080p
Hard Drives
Crucial P3 Plus 500gb NVMe M.2
WD Black SN750 NVMe SSD 1TB
WD Black SN7100 NVMe SSD 2TB
Crucial MX500 1TB
PSU
Corsair RMx Series RM1000x ATX 3.1 PCIe 5.1
Case
MSI MAG PANO 100L PZ
Cooling
ID-COOLING FX360 Pro Liquid CPU Cooler
Keyboard
CORSAIR - K70 PRO TKL RGB Hall Effect Gaming Keyboard
Mouse
Glorious Model O 2 Pro Wireless Gaming Mouse
Internet Speed
https://www.speedtest.net/result/19091168380.png
Browser
Firefox
Antivirus
Windows Security
please check the device manager and see if all the devices are connected correctly and without error.
especially the USB settings.

also have a look in Control Panel\All Control Panel Items\Security and Maintenance\Reliability Monitor
and see if there any errors recorded.

best of luck, Steve ..
 

My Computers My Computers

System One System Two

  • At a glance

    Debian 13 KDE .. Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Debian 13 KDE .. Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
Could be a bad wire
 

My Computer My Computer

At a glance

Windows 11 Home X-lite versionIntel Core i5 (3rd Gen) 3570 / 3.4 GHz32 GB of 1600 MHz non-ECC DDR3 SDRAMIntel HD Graphics 2500 Dynamic Video Memory
OS
Windows 11 Home X-lite version
Computer type
PC/Desktop
Manufacturer/Model
Dell OptiPlex 9010
CPU
Intel Core i5 (3rd Gen) 3570 / 3.4 GHz
Motherboard
Intel Q77 Express
Memory
32 GB of 1600 MHz non-ECC DDR3 SDRAM
Graphics Card(s)
Intel HD Graphics 2500 Dynamic Video Memory
Monitor(s) Displays
22" veiwsonic
Checked reliability monitor. Nothing about usb or corsair related. Gonna try a new usb c cable and will get back to you all on that.
 

My Computer My Computer

At a glance

Windows 11 Pro x64 25H2i9 14900kG.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/sNVIDIA Geforce RTX 5070 Ti OC 16gb
OS
Windows 11 Pro x64 25H2
Computer type
PC/Desktop
CPU
i9 14900k
Motherboard
MSI Z790 Gaming Plus WiFi-AMZ Gaming Motherboard
Memory
G.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/s
Graphics Card(s)
NVIDIA Geforce RTX 5070 Ti OC 16gb
Sound Card
HyperX Cloud 3 Wireless Headset , Astro A50 Gen 5 Wireless Gaming Headset
Monitor(s) Displays
Acer Prediator x34 X5 QD-OLED Ultrawide 240hz, Portable Monitor 1920x1080p 60hz
Screen Resolution
3440x1440p , 1920x1080p
Hard Drives
Crucial P3 Plus 500gb NVMe M.2
WD Black SN750 NVMe SSD 1TB
WD Black SN7100 NVMe SSD 2TB
Crucial MX500 1TB
PSU
Corsair RMx Series RM1000x ATX 3.1 PCIe 5.1
Case
MSI MAG PANO 100L PZ
Cooling
ID-COOLING FX360 Pro Liquid CPU Cooler
Keyboard
CORSAIR - K70 PRO TKL RGB Hall Effect Gaming Keyboard
Mouse
Glorious Model O 2 Pro Wireless Gaming Mouse
Internet Speed
https://www.speedtest.net/result/19091168380.png
Browser
Firefox
Antivirus
Windows Security
unfortunately the new cable didn't work. still the same problem. even tried it on a different PC. along with a entirely different keyboard. not really sure where to go from here
 

My Computer My Computer

At a glance

Windows 11 Pro x64 25H2i9 14900kG.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/sNVIDIA Geforce RTX 5070 Ti OC 16gb
OS
Windows 11 Pro x64 25H2
Computer type
PC/Desktop
CPU
i9 14900k
Motherboard
MSI Z790 Gaming Plus WiFi-AMZ Gaming Motherboard
Memory
G.SKILL Ripjaws S5 Series DDR5 64gb 6400MT/s
Graphics Card(s)
NVIDIA Geforce RTX 5070 Ti OC 16gb
Sound Card
HyperX Cloud 3 Wireless Headset , Astro A50 Gen 5 Wireless Gaming Headset
Monitor(s) Displays
Acer Prediator x34 X5 QD-OLED Ultrawide 240hz, Portable Monitor 1920x1080p 60hz
Screen Resolution
3440x1440p , 1920x1080p
Hard Drives
Crucial P3 Plus 500gb NVMe M.2
WD Black SN750 NVMe SSD 1TB
WD Black SN7100 NVMe SSD 2TB
Crucial MX500 1TB
PSU
Corsair RMx Series RM1000x ATX 3.1 PCIe 5.1
Case
MSI MAG PANO 100L PZ
Cooling
ID-COOLING FX360 Pro Liquid CPU Cooler
Keyboard
CORSAIR - K70 PRO TKL RGB Hall Effect Gaming Keyboard
Mouse
Glorious Model O 2 Pro Wireless Gaming Mouse
Internet Speed
https://www.speedtest.net/result/19091168380.png
Browser
Firefox
Antivirus
Windows Security
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