- Local time
- 1:45 PM
- Posts
- 23
- OS
- windows 11 64 bit
I changed the top panel (where my touch screen is embedded) of my HP laptop yesterday. It was successfully done. But I am now facing a stranger problem after putting it all together. My laptop keyboard AND trackpad mouse are locked and unavailable for use when i boot into windows. However they do function when i am in BIOS mode but not from the login screen onward.
My laptop is a HP x360 and may be rotated to turn and behave like a tablet
I can work with a USB external mouse and keyboard
The laptop keyboard and mouse are locked even when laptop is started in safe mode
All drivers updated and all windows updates installed (with no problem)
Laptop KB and mouse working perfectly till 2 days ago
Could any contribute their opinion as to what is going on and suggest what i can try to 'unlock' the laptop KB and mouse so that they function windows?
I doubt anything untoward happened during the laptop panel replacement as the KB and trackpad are mounted in the lower panel and were not touched during this operation
Serious help needed and a big thank you for all the help i get here - almost always!
My laptop is a HP x360 and may be rotated to turn and behave like a tablet
I can work with a USB external mouse and keyboard
The laptop keyboard and mouse are locked even when laptop is started in safe mode
All drivers updated and all windows updates installed (with no problem)
Laptop KB and mouse working perfectly till 2 days ago
Could any contribute their opinion as to what is going on and suggest what i can try to 'unlock' the laptop KB and mouse so that they function windows?
I doubt anything untoward happened during the laptop panel replacement as the KB and trackpad are mounted in the lower panel and were not touched during this operation
Serious help needed and a big thank you for all the help i get here - almost always!
My Computer
System One
-
- OS
- windows 11 64 bit
- Computer type
- Laptop
- Manufacturer/Model
- HP x360 cd
- CPU
- intel i5 8th geeneration
- Memory
- 16GB
- Screen Resolution
- 1920
- Hard Drives
- one 500 GB SSD plus 1 TB hdd (2.5 inches)
- Keyboard
- inbuilt
- Mouse
- inbuilt trackpad
- Internet Speed
- 500 Mbps
- Browser
- Edge chromium
- Antivirus
- Defender