Laptop Keyboard unresponsive

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Bretagne

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2

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Windows 11

• Nov 4, 2021

• #1

Asus ROG STRIX G17 gaming laptop updated from win 10 to win11.
Suddenly keyboard stopped working after installing flight simulator.
Reinstalled win11 with no result
Help please

 

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Windows 11

OS

Windows 11

rezpower

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• Nov 4, 2021

• #2

First thing to try is :
Go to device manager, expand keyboard tab...see if there is any problem? right click the keyboard(s) and choose uninstall device.
Now reboot and let windows reinstall you device.

 

My Computer

At a glance

WindowsIntel i7-12800HX32 GB DDR5 4800 MHz dual-channelNVIDIA® GeForce RTX™ 3070 Ti

OS

Windows

Computer type

Laptop

Manufacturer/Model

Lenovo Legion 7i

CPU

Intel i7-12800HX

Memory

32 GB DDR5 4800 MHz dual-channel

Graphics Card(s)

NVIDIA® GeForce RTX™ 3070 Ti

Sound Card

Steinberg UR44

Hard Drives

1 TB SSD (M.2 NVMe PCIe 4.0 x4
2 TB SSD Samsung 980 PRO NNMe

Browser

Firefox

Antivirus

Windows Defender + Malwarebytes

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Bretagne

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6:53 PM

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Windows 11

• Nov 4, 2021

• #3

Rezpower, thanks for your advise but I have done that. I am now trying to create a install disc for win 11, when installing afresh I can format the whole drive, I hope, and start clean

 

My Computer

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Windows 11

OS

Windows 11

rezpower

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6:53 PM

Posts

394

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Windows

• Nov 4, 2021

• #4

Bretagne said:

Rezpower, thanks for your advise but I have done that. I am now trying to create a install disc for win 11, when installing afresh I can format the whole drive, I hope, and start clean

Click to expand...

Totally agree with you. Nothing like a good clean install of a new OS.

 

My Computer

At a glance

WindowsIntel i7-12800HX32 GB DDR5 4800 MHz dual-channelNVIDIA® GeForce RTX™ 3070 Ti

OS

Windows

Computer type

Laptop

Manufacturer/Model

Lenovo Legion 7i

CPU

Intel i7-12800HX

Memory

32 GB DDR5 4800 MHz dual-channel

Graphics Card(s)

NVIDIA® GeForce RTX™ 3070 Ti

Sound Card

Steinberg UR44

Hard Drives

1 TB SSD (M.2 NVMe PCIe 4.0 x4
2 TB SSD Samsung 980 PRO NNMe

Browser

Firefox

Antivirus

Windows Defender + Malwarebytes