Latest beta causing program crash. Culprit: win32kbase_rs.sys


nkormanik

New member
Local time
1:58 PM
Posts
3
OS
Windows 11 Pro
Actually, the past TWO beta updates. Double-clicking to start a program -- SAS statistics -- instantly results in GREEN SCREEN. Total crash of system. Fortunately (perhaps) an error message is included on the green screen:

Stop code:
system_service_exception
What failed:
win32kbase_rs.sys

Additionally, one GREEN SCREEN crash showed the following error code:

Stop code:
page _fault_in_nonpaged_area
What failed:
win32kfull.sys

I really, really need a fix, or a work-around.
 
Windows Build/Version
Edition Windows 11 Pro Insider Preview Version 23H2 Installed on ‎1/‎4/‎2024 OS build 26020.1000 Experience Windows Feature Experience Pack 1000.26020.1000.0

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
This is why I refuse to update ASAP. Basically if you have a backup from before you ran this update, deploy that system image backup.
 

My Computer

System One

  • OS
    Win11
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My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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