login issues: one profile won't let me type


meowra

New member
Local time
1:43 AM
Posts
2
OS
Windows 11
one specific profile won't let me type when trying to sign in. i can log into other profiles but not mine. when i'm on the login screen my mouse works perfectly fine, but no letter or number keys work so i cannot enter my password. i can press enter or use other buttons to change my volume or brightness, for example, but the keys i need to sign in don't work. the profile works on other devices, and i've tried to remove and readd the profile with no luck. this is happening on an hp laptop which isn't that old and hasn't had other issues. is there a way to fix this? lmk please!
 
Windows Build/Version
windows 11

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Why don't you remove user account password from one of the Admin account by removing the login password you login automatically also run Sfc /scannow command.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
just tried multiple methods and i cant change or remove my password. it just says "password protected". am i doing something wrong or..
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Is it local user account password or Microsoft password?

Also have you tried on-screen keyboard?
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1

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