login issues: one profile won't let me type


meowra

New member
Local time
4:56 AM
Posts
2
OS
Windows 11
one specific profile won't let me type when trying to sign in. i can log into other profiles but not mine. when i'm on the login screen my mouse works perfectly fine, but no letter or number keys work so i cannot enter my password. i can press enter or use other buttons to change my volume or brightness, for example, but the keys i need to sign in don't work. the profile works on other devices, and i've tried to remove and readd the profile with no luck. this is happening on an hp laptop which isn't that old and hasn't had other issues. is there a way to fix this? lmk please!
 
Windows Build/Version
windows 11

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
Why don't you remove user account password from one of the Admin account by removing the login password you login automatically also run Sfc /scannow command.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
just tried multiple methods and i cant change or remove my password. it just says "password protected". am i doing something wrong or..
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
Is it local user account password or Microsoft password?

Also have you tried on-screen keyboard?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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