Solved Microsoft Edge freezes when I play games


Elisyan

Elisyan

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Hell on Earth
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Windows 11 Pro
Hey :)

Imagine playing a game like PUBG or CP77 and trying to search for a guide :(
If I try to work with Microsoft Edge at the same time with game, Edge freezes
I get this issue after buying my new monitor ( new monitor is 1440p and has G-Sync and HDR if it's related to issue )
Sometimes pictures won't load while playing game, it shows a black screen instead of picture

I checked RAM and CPU usage and they were not 100% ( a lot less than that )
GPU usage => sometimes 100% and sometimes ~70%

Microsoft Edge v111.0.1661.54 ( I have this issue for several builds now )
 
Windows Build/Version
25324.1011

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i9 9900K
    Motherboard
    MSI MPG Z390 Gaming Pro Carbon AC
    Memory
    Corsair Vengeance RGB Pro 32GB [ 4 x 8GB ] DDR4 3600MHz CL18
    Graphics Card(s)
    MSI GeForce GTX 1660Ti Ventus XS 6GB OC @ +120/+500
    Monitor(s) Displays
    Samsung Odyssey G7 , 32" , 2560x1440 , VA , 240Hz , 1ms
    Screen Resolution
    QHD 2560x1440
    Hard Drives
    SSD: Samsung 980 Pro 250GB
    HDD: 2x Western Digital Blue 4TB
    PSU
    Cooler Master MWE 550W White
    Case
    Cooler Master MasterCase H500P Mesh ARGB
    Cooling
    DeepCool Gammaxx L360 v2
    Keyboard
    Corsair K95 RGB Platinum ( MX Speed ) [ SteelSeries PrismCaps ]
    Mouse
    Corsair Dark Core RGB Pro SE
    Internet Speed
    16 Mb/s ‌ ‌ | ‌ ‌ 1 Mb/s
    Browser
    Microsoft Edge
    Antivirus
    Windows Security
Have you tried playing with Efficiency/Sleeping modes under System & Performance?
 

My Computer

System One

  • OS
    windows 11
    CPU
    intel 14900ks (delid)
    Motherboard
    z790 apex encore
    Memory
    gskill 48gb@8200
    Graphics Card(s)
    pny rtx 4090
    Sound Card
    creative ae-7
    Monitor(s) Displays
    odyssey g8 oled
    Hard Drives
    (3) 980pro 2tb
    (1) 990pro 4tb
    PSU
    phanteks 1600w
    Case
    h7 flow
    Cooling
    ek cr360 dd
kciN said:
Have you tried playing with Efficiency/Sleeping modes under System & Performance?
Click to expand...
It's on ultimate performance power plan ( control panel -> power options )
screen turn off is on 30m and sleeping is turned off
Do I need to check anything else?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i9 9900K
    Motherboard
    MSI MPG Z390 Gaming Pro Carbon AC
    Memory
    Corsair Vengeance RGB Pro 32GB [ 4 x 8GB ] DDR4 3600MHz CL18
    Graphics Card(s)
    MSI GeForce GTX 1660Ti Ventus XS 6GB OC @ +120/+500
    Monitor(s) Displays
    Samsung Odyssey G7 , 32" , 2560x1440 , VA , 240Hz , 1ms
    Screen Resolution
    QHD 2560x1440
    Hard Drives
    SSD: Samsung 980 Pro 250GB
    HDD: 2x Western Digital Blue 4TB
    PSU
    Cooler Master MWE 550W White
    Case
    Cooler Master MasterCase H500P Mesh ARGB
    Cooling
    DeepCool Gammaxx L360 v2
    Keyboard
    Corsair K95 RGB Platinum ( MX Speed ) [ SteelSeries PrismCaps ]
    Mouse
    Corsair Dark Core RGB Pro SE
    Internet Speed
    16 Mb/s ‌ ‌ | ‌ ‌ 1 Mb/s
    Browser
    Microsoft Edge
    Antivirus
    Windows Security
hey sorry meant within the browser options. Settings/System and performance/Optimize performance.
 

My Computer

System One

  • OS
    windows 11
    CPU
    intel 14900ks (delid)
    Motherboard
    z790 apex encore
    Memory
    gskill 48gb@8200
    Graphics Card(s)
    pny rtx 4090
    Sound Card
    creative ae-7
    Monitor(s) Displays
    odyssey g8 oled
    Hard Drives
    (3) 980pro 2tb
    (1) 990pro 4tb
    PSU
    phanteks 1600w
    Case
    h7 flow
    Cooling
    ek cr360 dd
kciN said:
hey sorry meant within the browser options. Settings/System and performance/Optimize performance.
Click to expand...
This is the settings and options
I turned off Improve your PC gaming experience with efficiency mode but it still freezes and go to Not Responding
Do these settings need a restart after changing them?
Screenshot (508).png

PS. Idk why background color is light gray in screenshot but dark gray in real :think:
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i9 9900K
    Motherboard
    MSI MPG Z390 Gaming Pro Carbon AC
    Memory
    Corsair Vengeance RGB Pro 32GB [ 4 x 8GB ] DDR4 3600MHz CL18
    Graphics Card(s)
    MSI GeForce GTX 1660Ti Ventus XS 6GB OC @ +120/+500
    Monitor(s) Displays
    Samsung Odyssey G7 , 32" , 2560x1440 , VA , 240Hz , 1ms
    Screen Resolution
    QHD 2560x1440
    Hard Drives
    SSD: Samsung 980 Pro 250GB
    HDD: 2x Western Digital Blue 4TB
    PSU
    Cooler Master MWE 550W White
    Case
    Cooler Master MasterCase H500P Mesh ARGB
    Cooling
    DeepCool Gammaxx L360 v2
    Keyboard
    Corsair K95 RGB Platinum ( MX Speed ) [ SteelSeries PrismCaps ]
    Mouse
    Corsair Dark Core RGB Pro SE
    Internet Speed
    16 Mb/s ‌ ‌ | ‌ ‌ 1 Mb/s
    Browser
    Microsoft Edge
    Antivirus
    Windows Security
Yep the options like sleeping tabs. Probably only have to restart the browser for changes to take effect

Edit- Also make sure you are on the latest by going into Settings/About MS Edge
 

My Computer

System One

  • OS
    windows 11
    CPU
    intel 14900ks (delid)
    Motherboard
    z790 apex encore
    Memory
    gskill 48gb@8200
    Graphics Card(s)
    pny rtx 4090
    Sound Card
    creative ae-7
    Monitor(s) Displays
    odyssey g8 oled
    Hard Drives
    (3) 980pro 2tb
    (1) 990pro 4tb
    PSU
    phanteks 1600w
    Case
    h7 flow
    Cooling
    ek cr360 dd
kciN said:
Yep the options like sleeping tabs. Probably only have to restart the browser for changes to take effect

Edit- Also make sure you are on the latest by going into Settings/About MS Edge
Click to expand...
Still freezes :(
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i9 9900K
    Motherboard
    MSI MPG Z390 Gaming Pro Carbon AC
    Memory
    Corsair Vengeance RGB Pro 32GB [ 4 x 8GB ] DDR4 3600MHz CL18
    Graphics Card(s)
    MSI GeForce GTX 1660Ti Ventus XS 6GB OC @ +120/+500
    Monitor(s) Displays
    Samsung Odyssey G7 , 32" , 2560x1440 , VA , 240Hz , 1ms
    Screen Resolution
    QHD 2560x1440
    Hard Drives
    SSD: Samsung 980 Pro 250GB
    HDD: 2x Western Digital Blue 4TB
    PSU
    Cooler Master MWE 550W White
    Case
    Cooler Master MasterCase H500P Mesh ARGB
    Cooling
    DeepCool Gammaxx L360 v2
    Keyboard
    Corsair K95 RGB Platinum ( MX Speed ) [ SteelSeries PrismCaps ]
    Mouse
    Corsair Dark Core RGB Pro SE
    Internet Speed
    16 Mb/s ‌ ‌ | ‌ ‌ 1 Mb/s
    Browser
    Microsoft Edge
    Antivirus
    Windows Security
Weird. At this point I'd probably try killing hardware acceleration (settings/system & perf/system). Also do you have hdr enabled at all times? If so, definitely try with it off
 

My Computer

System One

  • OS
    windows 11
    CPU
    intel 14900ks (delid)
    Motherboard
    z790 apex encore
    Memory
    gskill 48gb@8200
    Graphics Card(s)
    pny rtx 4090
    Sound Card
    creative ae-7
    Monitor(s) Displays
    odyssey g8 oled
    Hard Drives
    (3) 980pro 2tb
    (1) 990pro 4tb
    PSU
    phanteks 1600w
    Case
    h7 flow
    Cooling
    ek cr360 dd
kciN said:
Weird. At this point I'd probably try killing hardware acceleration (settings/system & perf/system). Also do you have hdr enabled at all times? If so, definitely try with it off
Click to expand...
Sorry for the late reply, I was sick and hospitalized
yeah, hdr is always on
It seems disabling hardware acceleration works!
I can use the browser again :-)
thanks bro
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i9 9900K
    Motherboard
    MSI MPG Z390 Gaming Pro Carbon AC
    Memory
    Corsair Vengeance RGB Pro 32GB [ 4 x 8GB ] DDR4 3600MHz CL18
    Graphics Card(s)
    MSI GeForce GTX 1660Ti Ventus XS 6GB OC @ +120/+500
    Monitor(s) Displays
    Samsung Odyssey G7 , 32" , 2560x1440 , VA , 240Hz , 1ms
    Screen Resolution
    QHD 2560x1440
    Hard Drives
    SSD: Samsung 980 Pro 250GB
    HDD: 2x Western Digital Blue 4TB
    PSU
    Cooler Master MWE 550W White
    Case
    Cooler Master MasterCase H500P Mesh ARGB
    Cooling
    DeepCool Gammaxx L360 v2
    Keyboard
    Corsair K95 RGB Platinum ( MX Speed ) [ SteelSeries PrismCaps ]
    Mouse
    Corsair Dark Core RGB Pro SE
    Internet Speed
    16 Mb/s ‌ ‌ | ‌ ‌ 1 Mb/s
    Browser
    Microsoft Edge
    Antivirus
    Windows Security
Awesome glad you figured it out and hope you have a quick recovery
 

My Computer

System One

  • OS
    windows 11
    CPU
    intel 14900ks (delid)
    Motherboard
    z790 apex encore
    Memory
    gskill 48gb@8200
    Graphics Card(s)
    pny rtx 4090
    Sound Card
    creative ae-7
    Monitor(s) Displays
    odyssey g8 oled
    Hard Drives
    (3) 980pro 2tb
    (1) 990pro 4tb
    PSU
    phanteks 1600w
    Case
    h7 flow
    Cooling
    ek cr360 dd
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