Microsoft M4000 Wireless Mouse Transceiver Prevents Monitor From Turning Off and Sleeping


fish tank

Member
Local time
11:12 PM
Posts
3
OS
Windows 11 Pro
After doing all the powercfg and waketimer checks, I unplugged the wireless mouse transceiver and the monitor turns off and windows sleeps as expected.

The problem with this M4000 wireless mouse transceiver has been around since Windows 8.1:
Redirecting

For the record, I am running Windows 11 Pro, Version 21H2, (OS Build 22000.856)

Just an FYI.

Cheers
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i3-10100F CPU @ 3.60GHz8 GBsATI Radeon(TM) RX 460
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Home Build
CPU
Intel Core i3-10100F CPU @ 3.60GHz
Motherboard
ASUS PRIME H570M-PLUS (LGA1200)
Memory
8 GBs
Graphics Card(s)
ATI Radeon(TM) RX 460
Sound Card
Onboard
Monitor(s) Displays
GTW KX2703
Screen Resolution
1920x1080
Hard Drives
Samsung SSD 860 EVO 500GB (SSD)
TOSHIBA MQ01ABD100 1TB mechanical drive
I don't know if it applies to you since you use MS mouse and keyboard but I had the same issue using a Logitech wireless mouse. Here's what solved it for me.
I have (one) Logitech wired keyboard and (one) Logitech wireless mouse. In device manager under 'keyboards' Windows listed 2 devices - HID keyboard device and Logitech HID compliant keyboard. Under 'Mice and other pointing devices' it listed 2 devices -HID compliant mouse and Logitech HID compliant unifying mouse. When I unchecked 'allow this device to wake computer' on everything but Logitech HID compliant keyboard, the mouse no longer woke the computer.

So in your case, if you have 2 keyboards listed and 2 mice listed, you would need to change the settings on them all except the one device you want to wake the computer. (or all of them if you want no device to wake the computer)

This may not apply to you at all if the MS devices populate device manager differently.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Back
Top Bottom