Solved My laptop has a yellow exclamation mark in "Devices & Printers" in Control panel


doobd

Active member
Local time
12:12 AM
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4
OS
win 11 24H2
DEVICES PRINTERS.webp
As you can see in the screen grab in control panel "devices and printers" my laptop has a yellow exclamation Mark.

When I go into Device Manager there are no yellow exclamation marks - all drivers are installed correctly.

I can't work out why the mark is there.

This may be of some relevance but I lost my previous laptop but luckily took a Macrium reflect image a week before. So I bought a new very similar architecture laptop also a Lenovo and used the Macrium image to reinstate my operating system on the new laptop and installed all the new drivers and deleted all the old ones.

Anyone got any ideas?

Also I was wondering what the "service test loopback A" Device at the bottom of the screen is? And whether it can be deleted?

Thanks in advance for any advice
 
Windows Build/Version
W11 24H2

My Computer

System One

  • OS
    win 11 24H2
1) Please run the V2 log collector > post a share link



2) Run administrative command prompt > find the new desktop file > post a share link

dism /online /get-drivers /format:table >c:\drivers.txt


3) Download and install Speccy > post a share link

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Does it provide any further information if you hover your cursor over it or right-click on it to see if its Scan properties entry says anything?

I used to get this but, when I investigated, the warning triangle was just telling me that I had [deliberately] disabled one of the GPUs.


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 25H2 Build 26200.8037
Denis - that is the sort of answer I was looking for - you are a star and you have solved the mystery :-)(y)
When I hover the cursor over the icon it says Driver Error and I have intentionally disabled 3 devices.

There are no functional problems so you get a big gold star and go to top of the class ;-)
 

My Computer

System One

  • OS
    win 11 24H2
I'm glad it's resolved.

Denis



Welcome to ElevenForum.

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My Computer

System One

  • OS
    Windows 11 Home x64 Version 25H2 Build 26200.8037
Denis - that is the sort of answer I was looking for - you are a star and you have solved the mystery :-)(y)
When I hover the cursor over the icon it says Driver Error and I have intentionally disabled 3 devices.

There are no functional problems so you get a big gold star and go to top of the class ;-)
Glad you got it resolved with @Try3 's help.
There are ways to show your appreciation by hovering then clicking on like (thumb up bottom right of any post.)
Then choose your appreciation level.
 

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
How come the computer is using KMS to activate Windows?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
From the company I work for

What type of IT support does the company offer for its computers / computer problems.

(the computer has problems not reported in the opening post)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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