My power button no longer turns off my PC


William654

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OS
Windows 11
Hi

My problem is that when I press the power button on my case, or click on Windows 11 shutdown, Windows closes and the monitor loses signal but my PC fans are still running like all my other pc compnents. I know that because all have some color leds, and it stays in that state until I power off my UPS. What is wrong and how to fix this problem ? . BIOS has latest version. Also if I am inside the BIOS and press on the power button, I get the same result.

My spec
Windows 11 Pro
MSI MAG X570S TOMAHAWK MAX WIFI
AMD 5900x
GPU 6800 XT
32 GB RAM
QHD monitor
NO OC
Two NVME drives
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes
What LEDs can you see? Is motherboard LAN LEDs still working?

Have you tried turning off computer via the switch on the PSU? (Might be awkward to reach, but if you can angle the computer case, you might be able to do so, as a one off test.)

Instead of turning off, can you put your computer to sleep? DO the fans, etc, turn off then?
 

My Computers My Computers

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
What LEDs can you see? Is motherboard LAN LEDs still working?
Motherboard, cooler, GPU, and sound card all light up.
Have you tried turning off computer via the switch on the PSU?
yes and when I turn it on again, my pc turn on by itself

can you put your computer to sleep?
sleep or hibernate are disabled. Should I enable sleep and try ?
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes

My Computers My Computers

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB
  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020

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