Solved Need help with Windows Update behavior issue


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retexan599

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Windows 11 23H2 22631.3447
Clicking on Settings| Windows Update is giving me this behavior:
1715275999566.png
The purple line keeps running across the page and does not complete.

I am also seeing this when I click on 'Extend for 1 week':

1715276033764.png
The purple circle continually spins and does not complete.

The last update I see in my update history was this:
1715276100056.png

Not sure when the checking for update incompletion behavior started. Looked for a tutorial, but not sure what I am looking for.

I have always allowed regular updates to download and want that to continue.

Thanks.

Would appreciate any help.
 

My Computer

System One

  • OS
    Windows 11 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.
Try resetting Windows Update, see if that helps.

www.elevenforum.com

Reset Windows Update in Windows 11 Tutorial

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...
www.elevenforum.com www.elevenforum.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
antspants said:
Try resetting Windows Update, see if that helps.

www.elevenforum.com

Reset Windows Update in Windows 11 Tutorial

This tutorial will show you how to completely reset Windows Update components and policies to default in Windows 10 and Windows 11. Windows Update keeps Windows 11 updated by automatically downloading and installing the latest updates, drivers, and hotfixes released by Microsoft. Sometimes you...
www.elevenforum.com www.elevenforum.com
Click to expand...
That (resetting Windows Update) worked fine, back in business. Thanks!
 

My Computer

System One

  • OS
    Windows 11 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
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