New pc wont boot.

McGoo · Jul 10, 2024

I bought a pc with no o/s,i have two drives that work/boot on my current pc w10 + w11,i instaleld one at a time both wont boot,i get as far as the windows log then it stalls. Ive made a usb bootable via windows,didnt work,i used an iso didnt work?
The bios see all the drives ive had and it sees the usb.
I also installed a graphics card before booting up,would it make any difference if i took it back out and tried to boot up?
Any help would be appreciated.
thanks

Rollback_Jockey · Jul 10, 2024

Does the new PC possibly have UEFI vs BIOS, you may have to do a repair install.

McGoo · Jul 10, 2024

It has UEFI and Legacy it can be set for either or both,currently its set for both.

Spunk · Jul 10, 2024

McGoo said:
Ive made a usb bootable via windows,didnt work,i used an iso didnt work?

What is the Make and Model# of the computer or motherboard?
Where did you get the ISO image? How did you burn it to the USB Flash drive?
Did you download it from Microsoft?

Download Windows 11

Did you burn it with the Media Creation Tool? Or Rufus?

When you put the Windows installer into the computer, restart and Press F12 for a one time boot menu,
unless this is an HP computer, you then would press F9. Select the flash drive and it would boot of the Windows installer Flash Drive.
If that doesn't work, try to boot another computer with the drive, if that doesn't work, then you did not burn it correctly.

McGoo · Jul 10, 2024

The pc Gaming PC GameMax F15G 6th Gen i7-6700 3.6GHz Win 11 WiFi SSD & Graphics Options
ISO from Downloaded form microsoft w11 ,it was also checked on disk management and another utility that checks bootable media for linux as well,burned using burned using /rufus.All checks say the usb is ok.
I will try the F9 jsut now see what happens.

McGoo · Jul 10, 2024

Nothing with F .just goes to ASUS start logo.

zbook · Jul 10, 2024

See if the computer can boot any one or more:

a) SeaTools Bootable | Seagate US

https://www.seagate.com/content/dam/seagate/migrated-assets/old-support-files/seatools/USBbootSetup-SeaToolsBootable.zip

b) Memtest86+ | The Open-Source Memory Testing Tool

c) MemTest86 - Official Site of the x86 Memory Testing Tool

d) Create a bootable USB stick on Ubuntu | Ubuntu

Spunk · Jul 10, 2024

Asus computers require your Flash Drive to be Formatted FAT32.
On an Asus computer, you press the ESC key for one time boot.
If that doesn't work, boot into Setup (Bios) and change the Boot menu in the Bios.

[Notebook/Desktop/AIO] How to boot the system from USB flash drive/CD-ROM | Official Support | ASUS Global

han jansen · Jul 10, 2024

Hi
6th gen processor?

McGoo · Jul 10, 2024

thanks Spunk & zbrook,ive tried all those that you suggested ,still no joy the best i can get is Windows logo flashs and occasionally in loads to the logo and freezes,ive been at this for 7/8 hrs ,ive emailed the company who i bought it from since they were going to add a h/d with O/S and will see what they say,to be fair to them ive bought a coule of pcs from them previously and they are pretty good.
I wills see what they say and if i get any joy i will let you all know...time for bed.

Marcus Vinicus · Jul 10, 2024

Sounds like some sort of issue with a device or hardware. This can happen for example because of a defective boot drive installed in the PC.

steveg · Jul 10, 2024

han jansen said:
Hi
6th gen processor?

Everything I read doing a search says it isn't supported for Win 11. May have to install older version and/or do some of the workarounds that have been discussed here.

Spunk · Jul 11, 2024

Windows 10 is supported until October 2025. Microsoft may offer Paid support after that date.
Either way, Windows 10 will not stop working after 2025 you can continue to use it, but it will be come a security risk after that with no new updates.

Download Windows 10

Ghot · Jul 11, 2024

Windows processor requirements Windows 11 supported Intel processors

This specification details the Intel processors that can be used with Windows 11 customer systems that include Windows products, including custom images.

learn.microsoft.com

zbook · Jul 11, 2024

Any unusual sounds/codes/error messages?

What is POST?

Computer dictionary definition of what POST means, including related links, information, and terms.

www.computerhope.com

Computer POST and Beep Codes

Computer beep codes and other POST issues. Page includes AMI, Award, Dell, IBM, and Phoenix BIOS beep code help and information.

www.computerhope.com

POST Troubleshooting Steps

Computer POST troubleshooting steps to follow if your computer does not past the POST (power on self-test) during boot.

www.computerhope.com

McGoo · Jul 11, 2024

just tried to install W10 ,it boots to blue screen for 20 seconds then reboots.

McGoo · Jul 11, 2024

no post beeps or error messages

zbook · Jul 11, 2024

See if the computer can open advanced start up options:

Boot to Advanced Startup Options in Windows 10

How to Boot to Advanced Startup Options in Windows 10

www.tenforums.com

(options 5 and 6)

Reset the BIOS:

How to Clear Your Computer's CMOS to Reset BIOS Settings

If something has gone wrong, your computer won't POST, and you're at wits end --- don't worry. You can always reset everything back to factory defaults.

www.howtogeek.com

Please visit wikiHow directly

www.wikihow.com

Please visit wikiHow directly

www.wikihow.com

3 Easy Ways to Clear CMOS (Reset BIOS)

Here are three ways to clear the CMOS memory on your motherboard. Clearing CMOS will reset the BIOS settings to their factory default levels.

www.lifewire.com

McGoo · Jul 11, 2024

it doesnt start up advanced start up ,ive tried so far microsoft utility W10 and W11 via usb ,i get nothing from the usb alone,ive used ssd w11 which gets to the windows logo as does a hd with w10 on it.
Ive used various bios setting UEFI only,legacy only and use both.
ive set the bios to use default and the same. the hard drives used both work on the pc im using now.
i sent them .who i bought the pc from an email so they start at 9pm,will see what they say.if it doenst work they will get the pc back.