Solved No BSOD, just randomly restarts regardless of Idle or gaming.

Hi everyone,

So for the longest time, I've been having issues with my gaming PC where it would restart randomly. No blue screen of death (it used to but not anymore), it would just restart regardless of whatever I was doing. Gaming or idle. I've tried windows memory diagnostics, I've stressed tested my cpu and gpu with tons of different applications. Reset my cmos battery and did a bios update. I'm not overclocking in anyway, I did tried to undervolt my ryzen cpu to keep things cool but its back to default settings. I've had XMP on and off. Power plan is balanced, not high performance. Fast startup is not enabled. I've tried various different things I've seen on youtube. My motherboard, psu, and ram have all been recently replaced. Still an issue. I've updated my gpu driver with nvidia even doing the DDU method of things. I question if my PSU has enough volts or maybe vdroop is the issue or could be some driver. I've even tried disabling TPM to see if that does anything. I had this problem on windows 10 and windows 11. I don't mean to ramble I am just fed up after 4 years of accepting that it crashes randomly. I'm always getting kernel power 41, the event viewer shows the same thing but tells me really nothing. Any help would be appreciated thanks!

The best thing is to get your computer repaired somewhere.
For error 41, you can look at the BugcheckCode parameter in the 'Details' tab.
If it is greater than zero, then use the Windows calculator to convert it to hexadecimal.
Search for information on this number on the Internet.

Some of the files that are useful when troubleshooting had been cleaned.

Please make sure that Windows disk cleanup, storage clean, and third party cleaning software are not used during the troubleshooting.







1) Add WMIC:




2) Run Tuneup plus > post a share link





3) Add Regback:




4)Create a new restore point:




5) Run gather_additional_dump_files > post a share link




6) Open event viewer > system and application > post share links




7) Use the computer for one week to generate new files


If there is anything useful in the new log files then applicable troubleshooting steps can be performed.

Some of the steps that you had performed may be repeated.

If there is nothing useful in the above results and new log files then plan servicing at a local computer store.

I see you have Ryzen 5800X. I do, too. There is a common problem that these CPUs and their siblings develop as they age, and it typically manifests as BSOD, WHEA crashes, or spontaneous rebooting at random times, often while the user is away and the system is idle, or while using Windows for lightweight tasks like web browsing. Stress testing does not elicit it on a quicker or more reproducible basis; in fact, systems tend to be more stable when the CPU is being heavily used. There are 3 main things to try, all changes to BIOS settings:

1. Change Power Supply Idle Control to "Typical".
2. Disable Global C-States.
3. Increase the CPU voltage, typically by applying an offset of 0.1 V.

Google your CPU and some of these terms, and you'll find a thousand stories like yours, with these being the top recommendations. Only (3) worked for me, and it was sufficient by itself for my standard 24/7 usage over the last several months. One guy reported (3) fixed his 5600X for 3 years, while others reported their CPUs got progressively worse. Some reported that a CPU RMA replacement worked. One thing seems to be clear, and that is undervolting makes it worse.

• Check the power cord and its connection to both your PC and the power source. Ensure it's securely connected to either a wall outlet, surge protector, or battery backup device.
  
  Sometimes, the issue is simply a loose power cord. A loose cord can cause unexpected restarts, such as when it's accidentally nudged.
• Examine the power outlet supplying power to your computer. Check if other devices connected to the outlet also lose power when your computer restarts. If they do, the issue could be with the outlet, not your computer.
• Examine your computer's power and restart buttons. Ensure they're free from obstruction by objects.

Using a desktop PC, replace the power supply. It converts power from the wall outlet for use by PC components. Issues with the power supply can cause random restarts and other problems.

(Information from Lifewire)

barreleye said:

I see you have Ryzen 5800X. I do, too. There is a common problem that these CPUs and their siblings develop as they age, and it typically manifests as BSOD, WHEA crashes, or spontaneous rebooting at random times, often while the user is away and the system is idle, or while using Windows for lightweight tasks like web browsing. Stress testing does not elicit it on a quicker or more reproducible basis; in fact, systems tend to be more stable when the CPU is being heavily used. There are 3 main things to try, all changes to BIOS settings:

1. Change Power Supply Idle Control to "Typical".
2. Disable Global C-States.
3. Increase the CPU voltage, typically by applying an offset of 0.1 V.

Google your CPU and some of these terms, and you'll find a thousand stories like yours, with these being the top recommendations. Only (3) worked for me, and it was sufficient by itself for my standard 24/7 usage over the last several months. One guy reported (3) fixed his 5600X for 3 years, while others reported their CPUs got progressively worse. Some reported that a CPU RMA replacement worked. One thing seems to be clear, and that is undervolting makes it worse.

Click to expand...

Is this a widespread thing like Raptor Lake?! The only issue I had with my "regular" 5800X, was that I suddenly got "MEMORY_MANAGEMENT" BSOD when I was just browsing. Yes, it did seem to degrade, possibly due to heat, possibly more vulnerable to heat than most CPUs. Then again, my tower is not that far from the radiator and it was chilly in late May, 2023.

My Ryzen 7 5800X3D, which I got in early '24, works well with the same RAM.

The WHEAs sound like what happened with my Ryzen 7 3700X on my MSI B450 Tomahawk motherboard.
The reason was "Cache Hierarchy Error" which seems to be common on Ryzens.

But never saw such when moved to the ASRock A320M/ac, after the MSI B450 Tomahawk stopped powering on in August, 2022.
Common fault with MSI B450 Tomahawk, but I didn't try to fix it.

I got the MSI B450 Tomahawk on January 3, 2020.

This may be due to the RAM temp getting too high. Using 4 sticks does not help any!

RJARRRPCGP said:

Is this a widespread thing like Raptor Lake?!

Click to expand...

All I can say is you can spend many hours reading probably thousands of posts about the issue made over four years or so when you google the symptoms, and it's not just the 5800X that is affected; I can specifically remember seeing 5600X, 5900X, and 5950X mentioned. The consensus is that there is a degradation of the CPU that causes it to crash when coming out of idle due to not getting enough voltage quickly enough. There was one tweak that I didn't mention because I didn't see it recommended as much as the others, but it's probably worth trying adjusting the "Load Line Calibration" setting.

If it is a gaming PC I recommend getting rid of all active sleep settings (you can always manually shut down your PC when you are finished using it). Disable automatic updates. You don't need anything "automatically updating" anything in the background when you're gaming. Make sure that all your RAM is seated correctly and the GFX card is firmly seated in the PCIe slot. Make sure power cord is firmly plugged into back of the desk top PC. If problem persists run diagnostics and report back. :)

barreleye said:

All I can say is you can spend many hours reading probably thousands of posts about the issue made over four years or so when you google the symptoms, and it's not just the 5800X that is affected; I can specifically remember seeing 5600X, 5900X, and 5950X mentioned. The consensus is that there is a degradation of the CPU that causes it to crash when coming out of idle due to not getting enough voltage quickly enough. There was one tweak that I didn't mention because I didn't see it recommended as much as the others, but it's probably worth trying adjusting the "Load Line Calibration" setting.

Click to expand...

I only heard of crashing problems with very-early Vermeer samples. (pre-2021, mostly)

So the odds are the highest, if the manufacturing code is 20xx. My oldest Vermeer is 2143 (2021, week 43) for my Ryzen 5 5600X.

My non-3D 5800X got chucked, because it was acting janky with 2x16 GB (32 GB) RAM modules and had to downgrade the RAM to 2x8 GB (16 GB)

I got my 5900X on Christmas, 2023, followed by a 5800X3D for my other build in early-2024.

My Ryzen 7 3700X from 2019 that I got new in June, 2020, seems to be OK after being installed into my ASRock A320M/ac motherboard.

On YT, IIRC, there's a video showing a fault with MSI B450 Tomahawk not powering on.

barreleye said:

I see you have Ryzen 5800X. I do, too. There is a common problem that these CPUs and their siblings develop as they age, and it typically manifests as BSOD, WHEA crashes, or spontaneous rebooting at random times, often while the user is away and the system is idle, or while using Windows for lightweight tasks like web browsing. Stress testing does not elicit it on a quicker or more reproducible basis; in fact, systems tend to be more stable when the CPU is being heavily used. There are 3 main things to try, all changes to BIOS settings:

1. Change Power Supply Idle Control to "Typical".
2. Disable Global C-States.
3. Increase the CPU voltage, typically by applying an offset of 0.1 V.

Google your CPU and some of these terms, and you'll find a thousand stories like yours, with these being the top recommendations. Only (3) worked for me, and it was sufficient by itself for my standard 24/7 usage over the last several months. One guy reported (3) fixed his 5600X for 3 years, while others reported their CPUs got progressively worse. Some reported that a CPU RMA replacement worked. One thing seems to be clear, and that is undervolting makes it worse.

Click to expand...

This seems to be my answer, I haven't had an issue since. I've tried #2 by itself before but never 1 and 3. Its been a good bit and I haven't had a single random restart or error in the event viewer. I can't thank you enough! This being a problem for almost 3 years, and I had just accepted the fact it will crash at least once a day. I've actually been able to leave my PC running overnight, whether it be no load or leaving a game running and waking up to it still running! Cheers!