No Confirmation Email


Dissip

Active member
Local time
2:50 AM
Posts
4
Location
Scotland
OS
Windows 11 Pro for Workstations
Hallo folks. I recently purchased Windows 11 Pro for Workstations off Microsoft for a new build (from https://www.microsoft.com/en-gb/d/windows-11-pro-for-workstations/dg7gmgf0kr4m) and, although I experienced some glitches, eventually managed to complete the buy. Immediately after I was shown a page containing a product key, which I fortuitously copied to a text file. I say fortuitously, because when I clicked away from the page, I could not get back to it for love nor money. It is now more than 48 hours later, and I have still not received a confirmation email with my product key, invoice or download link. I do have a multi-edition ISO which I will burn to USB with Rufus, so I anticipate that I will be able to install the OS when the time comes, but I expected better from Microsoft. I have been unable to contact MS support (I'm in Scotland) and feel slightly left out in the cold. Is there a way I can chase up a confirmation email?
 
Windows Build/Version
Windows 10 Pro for Workstations v.22H2

My Computer

System One

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    AMD Ryzen 9 7950X3D 16 Core
    Motherboard
    Asus ProArt X670E-CREATOR WIFI
    Memory
    128GB Corsair Vengeance Black 6800MHz DDR5
    Graphics Card(s)
    1 x PNY Nvidia RTX A2000 12GB GDDR6
    Sound Card
    Realtek S1220A 7.1 Surround Sound High Definition Audio CODEC (onboard)
    Monitor(s) Displays
    LG 27UD58-B 27" UHD IPS panel on DisplayPort
    Screen Resolution
    4K, 3840 x 2160
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    250GB Samsung SSD 860 EVO SATA (VMs)
    256GB Samsung SSD 850 PRO SATA (games)
    2TB Samsung SSD 870 EVO SATA (miscellaneous)
    PSU
    1600W be quiet! Dark Power Pro 13 80+ Titanium
    Case
    Lian Li PC-9FB Aluminium Mid Tower Case
    Cooling
    Air - Noctua NH-U12A chromax.black
    Keyboard
    Cherry Stream
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP, 1Gbit/s
    Browser
    Brave
    Antivirus
    G DATA Internet Security
Hallo folks. I recently purchased Windows 11 Pro for Workstations off Microsoft for a new build (from https://www.microsoft.com/en-gb/d/windows-11-pro-for-workstations/dg7gmgf0kr4m) ..... It is now more than 48 hours later, and I have still not received a confirmation email with my product key, invoice or download link.
Welcome to Eleven Forum.

I assume you signed in with your Microsoft account to complete the purchase. Go to your Microsoft Account, you should find the details in your Order history.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Hi Bree, thank you for your reply. I have checked my account. While my order history does give me a tax invoice, the product key is nowhere to be found. If I had not copied it after the purchase, I would not be able to use my software. I have found no way of revisiting the page the key was on, and, without a confirmation email, have no way of checking that the key I rather hastily copied and pasted is correct. It was indicated at the time of purchase that an email would be sent to my Hotmail account, but this has not happened.
 

My Computer

System One

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    AMD Ryzen 9 7950X3D 16 Core
    Motherboard
    Asus ProArt X670E-CREATOR WIFI
    Memory
    128GB Corsair Vengeance Black 6800MHz DDR5
    Graphics Card(s)
    1 x PNY Nvidia RTX A2000 12GB GDDR6
    Sound Card
    Realtek S1220A 7.1 Surround Sound High Definition Audio CODEC (onboard)
    Monitor(s) Displays
    LG 27UD58-B 27" UHD IPS panel on DisplayPort
    Screen Resolution
    4K, 3840 x 2160
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    250GB Samsung SSD 860 EVO SATA (VMs)
    256GB Samsung SSD 850 PRO SATA (games)
    2TB Samsung SSD 870 EVO SATA (miscellaneous)
    PSU
    1600W be quiet! Dark Power Pro 13 80+ Titanium
    Case
    Lian Li PC-9FB Aluminium Mid Tower Case
    Cooling
    Air - Noctua NH-U12A chromax.black
    Keyboard
    Cherry Stream
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP, 1Gbit/s
    Browser
    Brave
    Antivirus
    G DATA Internet Security
check you hotmail spam folder
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    gigabyte
    CPU
    and ryzen 9 5950X 16 -core processor
    Motherboard
    gigabyte x570s aorus master
    Memory
    64g CMW32GX4M2Z3600C18 x 4
    Graphics Card(s)
    geforce rtx 3080 12g
    Sound Card
    realtek high def audio
    Hard Drives
    Kingston SFYRDK4000G
    Samsung HD204UI 2t
    Samsung 850 EVO 2t
    Case
    corsair 900d
    Cooling
    rog ryujin 320 aio
    Browser
    edge
    Antivirus
    comodo

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Thank you, Bree. That's coming back as "Win10 RTM ProfessionalWorkstation Retail", not Windows 11. Don't know if I've been duped. It was definitely the pukka Microsoft site I purchased from, as is reflected in my banking app. Any ideas?
 

My Computer

System One

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    AMD Ryzen 9 7950X3D 16 Core
    Motherboard
    Asus ProArt X670E-CREATOR WIFI
    Memory
    128GB Corsair Vengeance Black 6800MHz DDR5
    Graphics Card(s)
    1 x PNY Nvidia RTX A2000 12GB GDDR6
    Sound Card
    Realtek S1220A 7.1 Surround Sound High Definition Audio CODEC (onboard)
    Monitor(s) Displays
    LG 27UD58-B 27" UHD IPS panel on DisplayPort
    Screen Resolution
    4K, 3840 x 2160
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    250GB Samsung SSD 860 EVO SATA (VMs)
    256GB Samsung SSD 850 PRO SATA (games)
    2TB Samsung SSD 870 EVO SATA (miscellaneous)
    PSU
    1600W be quiet! Dark Power Pro 13 80+ Titanium
    Case
    Lian Li PC-9FB Aluminium Mid Tower Case
    Cooling
    Air - Noctua NH-U12A chromax.black
    Keyboard
    Cherry Stream
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP, 1Gbit/s
    Browser
    Brave
    Antivirus
    G DATA Internet Security
Thank you, Bree. That's coming back as "Win10 RTM ProfessionalWorkstation Retail", not Windows 11.
Don't worry. Microsoft do not distinguish between a Windows 10 key and a Windows 11 key. They are all keys for Windows 10/11 and will activate either.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
Thank you, Bree, you've been most helpful. Can't wait to start my new build!
 

My Computer

System One

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build
    CPU
    AMD Ryzen 9 7950X3D 16 Core
    Motherboard
    Asus ProArt X670E-CREATOR WIFI
    Memory
    128GB Corsair Vengeance Black 6800MHz DDR5
    Graphics Card(s)
    1 x PNY Nvidia RTX A2000 12GB GDDR6
    Sound Card
    Realtek S1220A 7.1 Surround Sound High Definition Audio CODEC (onboard)
    Monitor(s) Displays
    LG 27UD58-B 27" UHD IPS panel on DisplayPort
    Screen Resolution
    4K, 3840 x 2160
    Hard Drives
    1TB Crucial T705 PCIe 5.0 NVMe M.2 (system)
    250GB Samsung SSD 860 EVO SATA (VMs)
    256GB Samsung SSD 850 PRO SATA (games)
    2TB Samsung SSD 870 EVO SATA (miscellaneous)
    PSU
    1600W be quiet! Dark Power Pro 13 80+ Titanium
    Case
    Lian Li PC-9FB Aluminium Mid Tower Case
    Cooling
    Air - Noctua NH-U12A chromax.black
    Keyboard
    Cherry Stream
    Mouse
    Logitech MX Master 3
    Internet Speed
    FTTP, 1Gbit/s
    Browser
    Brave
    Antivirus
    G DATA Internet Security
Thank you, Bree, you've been most helpful. Can't wait to start my new build!
:thumbsup:
Good luck with your new build. If you need any help, there's a forum for that too :wink:

 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, Canary, and Release Preview builds as a native boot .vhdx.

Latest Support Threads

Back
Top Bottom