Nvidia app wont install get error code OxE6000000


alexhob123

alexhob123

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Windows 11 Pro X64 Version 25H2 Build 26200.8973
NVIDIA Installer cannot continue

Error Code: OxE6000000

Details:

Your system configuration is not supported by this installer A list of supported hardware and OS can be found found here

I have a GTX 690

version 11.0.8.299

not installing with graphics driver installer or Nvidia app

the attached image is not the version I need
582.66
 

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  • QQSTJ3W7ynuQJAM2NjoTVLqKF2uo9f8PUzto2rRuOwI.webp
    QQSTJ3W7ynuQJAM2NjoTVLqKF2uo9f8PUzto2rRuOwI.webp
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Last edited:

My Computer My Computer

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Windows 11 Pro X64 Version 25H2 Build 26200.8973Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz24GBNVIDIA GeForce GTX 960
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Windows 11 Pro X64 Version 25H2 Build 26200.8973
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
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Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz
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ASROCK B360M Pro4
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    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
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  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168

My Computer My Computer

At a glance

Windows 11 Pro X64 Version 25H2 Build 26200.8973Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz24GBNVIDIA GeForce GTX 960
OS
Windows 11 Pro X64 Version 25H2 Build 26200.8973
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz
Motherboard
ASROCK B360M Pro4
Memory
24GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
Realtek(R) Audio 6.0.9231.1
Monitor(s) Displays
Generic Monitor (Dell S2721HN)
Screen Resolution
1920x1080
Hard Drives
CT240BX500SSD1
EDILOCA ES106 500GB
SATA SDD
Keyboard
TECKNET Wired Gaming Keyboard Model TK-B002
Mouse
Logitech G203 LIGHTSYNC Gaming Mouse
Browser
Firefox/Chrome
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Malwarebytes
I would use DDU in safe mode to uninstall the current software and driver. https://www.guru3d.com/download/display-driver-uninstaller-download/
Read the instructions carefully. Make sure BOTH driver AND Nvidea software boxes are checked.
When complete, restart in normal mode and do a clean install of the correct nvidea driver & software package.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168

My Computer My Computer

At a glance

Windows 11 Pro X64 Version 25H2 Build 26200.8973Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz24GBNVIDIA GeForce GTX 960
OS
Windows 11 Pro X64 Version 25H2 Build 26200.8973
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz
Motherboard
ASROCK B360M Pro4
Memory
24GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
Realtek(R) Audio 6.0.9231.1
Monitor(s) Displays
Generic Monitor (Dell S2721HN)
Screen Resolution
1920x1080
Hard Drives
CT240BX500SSD1
EDILOCA ES106 500GB
SATA SDD
Keyboard
TECKNET Wired Gaming Keyboard Model TK-B002
Mouse
Logitech G203 LIGHTSYNC Gaming Mouse
Browser
Firefox/Chrome
Antivirus
Malwarebytes
Your screenshot says NVIDIA 364.51 (from 2016).
 

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Windows 7
OS
Windows 7
garlin said:
Your screenshot says NVIDIA 364.51 (from 2016).
Click to expand...
I know don't worry about the version it's just there to show what error I get
 

My Computer My Computer

At a glance

Windows 11 Pro X64 Version 25H2 Build 26200.8973Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz24GBNVIDIA GeForce GTX 960
OS
Windows 11 Pro X64 Version 25H2 Build 26200.8973
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz
Motherboard
ASROCK B360M Pro4
Memory
24GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
Realtek(R) Audio 6.0.9231.1
Monitor(s) Displays
Generic Monitor (Dell S2721HN)
Screen Resolution
1920x1080
Hard Drives
CT240BX500SSD1
EDILOCA ES106 500GB
SATA SDD
Keyboard
TECKNET Wired Gaming Keyboard Model TK-B002
Mouse
Logitech G203 LIGHTSYNC Gaming Mouse
Browser
Firefox/Chrome
Antivirus
Malwarebytes
I have used ddu in safe mode and made sure BOTH driver AND Nvidia software boxes are checked. but nothing seems to be working still get the same error message
 

My Computer My Computer

At a glance

Windows 11 Pro X64 Version 25H2 Build 26200.8973Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz24GBNVIDIA GeForce GTX 960
OS
Windows 11 Pro X64 Version 25H2 Build 26200.8973
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz
Motherboard
ASROCK B360M Pro4
Memory
24GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
Realtek(R) Audio 6.0.9231.1
Monitor(s) Displays
Generic Monitor (Dell S2721HN)
Screen Resolution
1920x1080
Hard Drives
CT240BX500SSD1
EDILOCA ES106 500GB
SATA SDD
Keyboard
TECKNET Wired Gaming Keyboard Model TK-B002
Mouse
Logitech G203 LIGHTSYNC Gaming Mouse
Browser
Firefox/Chrome
Antivirus
Malwarebytes
alexhob123 said:
I have used ddu in safe mode and made sure BOTH driver AND Nvidia software boxes are checked. but nothing seems to be working still get the same error message
Click to expand...


See this guys post on reddit... tersicorus



What he posted...
When you reinstalled the last time, did you install just the driver or were you trying to install the app too? Because I was having the exact same issue and kept getting the same error, did everything you did and FINALLY I got a fix. Try going to the Nvidia site and manually searching just your driver and downloading that. During the installation of the driver, it will ask if you want the driver *and* Nvidia app to be downloaded or just the driver, I picked to install both and figured there was no harm in trying and I could just try the installer again with just the driver if it gave me an error again. But both installed perfectly fine and now I have the app again! Hopefully it'll work for you because I was dealing with this for a few days now and ready to pull my hair out
Click to expand...
 
Last edited:

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    Win 11 Home ♦♦♦26200.9168 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
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it's installing now chose the right version of my driver
 

My Computer My Computer

At a glance

Windows 11 Pro X64 Version 25H2 Build 26200.8973Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz24GBNVIDIA GeForce GTX 960
OS
Windows 11 Pro X64 Version 25H2 Build 26200.8973
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz
Motherboard
ASROCK B360M Pro4
Memory
24GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
Realtek(R) Audio 6.0.9231.1
Monitor(s) Displays
Generic Monitor (Dell S2721HN)
Screen Resolution
1920x1080
Hard Drives
CT240BX500SSD1
EDILOCA ES106 500GB
SATA SDD
Keyboard
TECKNET Wired Gaming Keyboard Model TK-B002
Mouse
Logitech G203 LIGHTSYNC Gaming Mouse
Browser
Firefox/Chrome
Antivirus
Malwarebytes
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