Odd happenings with OneDrive and file explorer

Hi everyone, thanks for having me (used to be on the Ten Forums under another name)

I've hit a bit of a brick wall with my W11 installation and my One Drive setup.

Recently bought a new Dell XPS, running the latest build of W11. I have Office 365 installed with four user profiles. There's one admin and three standard users.

When accessing One Drive via file explorer, three of the four profiles are fine, but one of the standard users can't access OD at all through file explorer. FE locks up and has to be restarted in task manager. You can see the files in the browser and in the One Drive menu in the taskbar.

Any help would be a appreciated. Many thanks.

Does event viewer show anything at the time of the freeze? Also you can check in reliability monitor. You can find both by putting them in your search box. Don't be overwhelmed by the amount of information in event viewer. Look at the time of the freeze for errors.
Don't know what the problem is? The Event Viewer on Windows 10 can help.

How to use Windows Reliability Monitor to identify software issues | Dell US

PS-Welcome to the forum.

Thanks glasskuter. I'll take a look and let you know. I've added in my W11 version etc.

You might also fill out the "system specs" section of your profile on this forum so anyone helping you will know what you are working with..