Office 365 - 'File not found' when opening a blank document?


CaseyBee

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Hi, all.

Since I began using my new Windows 11 machine and my Office365 subscription, I've been trying to get to grips with OneDrive.
Ideally I want to save my documents to my machine, but when I try to set this up I get a 'File not found' error when trying to open a blank document.
How do I fix this, or how do I turn OneDrive off so that I can continue to save documents locally in the way that I'm used to?

Many thanks,

Casey
 
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glasskuter

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Rather than using the start menu app to open Word, try opening the Office program directly, by clicking All Apps-find Word. Does it work by opening it that way? If not, there are a number of things that can cause this. Take a look at this recent article for things to try.


To answer your questions about onedrive:
If you want to turn onedrive completely off, right click onedrive in system tray- click gear icon-settings- under 'account tab' click unlink this PC.
Under 'settings tab' uncheck start automatically with windows. OK

However, you can leave onedrive on and set Office 365 to just save files to PC by default.

You are probably syncing your PC folders (Desktop, documents, pictures) to onedrive which makes everything you save to PC go to onedrive anyway. Once you change the setting in Office 365,You would want to turn off any folders you do not want to sync to onedrive by opening settings-backup tab-manage backup -uncheck any of your PC folders you do not want to sync with onedrive, OK. You can sync some folders while not syncing others.
From then on files saved in these PC folders will be only on your PC. None of the files you have already uploaded to the cloud from these folders will be affected. They will stay in the cloud until you remove them.
 
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CaseyBee

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Thanks, glasskuter.

That's sorted everything in one post.
As long as I open Word from the start menu, I shouldn't have that issue again?
Apparently I'm not syncing anything to OneDrive at the moment, and I intend to keep it that way.
 

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