Solved OneDrive Space


Caledon Ken

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Location
Toronto, Canada
OS
Windows 11 Pro x64 Version V23H2
Working on a brand new device Win 11 Home 25H2 26200.8037 - more updates are under way.

When I picked up from client they were 398% over their OneDrive storage. Limit. We resolved that by upgrading the their storage to the 100GB package. When you access account it now shows 19% in use, 19GB of 100GB used.

That said the OneDrive icon in the system tray has a red X and when you click on it it says you are 398% over limit. Tried restart the machine, twice, no go. Exited Onedrive, started app again, no go.

When you click on Onedrive settings it shows the correct account. Lower left corner shows space is 398% over. If you click on manage space it takes you to account and says 19GB of 100GB being used.

Is there a way to ask Onedrive on PC to update itself. This is a new device and I have not updated the store apps as of yet. Next on list of "To Do"
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
 

My Computers

System One System Two

  • OS
    Windows11 Pro 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/581.95
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 151.0.4
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet
You can try to run %localappdata%\Microsoft\OneDrive\onedrive.exe /reset. The OneDrive icon should disappear and come back in a few minutes. If it doesn't, just run %localappdata%\Microsoft\OneDrive\onedrive.exe.

(I'm assuming your OneDrive client is installed in the user profile. Some places have it installed for all users, so the path is different.)
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Core i7-1260P
    Motherboard
    NUC12WSBi7
    Memory
    64 GB Micron PC4-25600
    Graphics Card(s)
    Intel Iris Xe Graphics
    Sound Card
    on-board Realtek HD Audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Crucial MX500 2 TB
    Antivirus
    Microsoft Defender
You can try to run %localappdata%\Microsoft\OneDrive\onedrive.exe /reset. The OneDrive icon should disappear and come back in a few minutes. If it doesn't, just run %localappdata%\Microsoft\OneDrive\onedrive.exe.

(I'm assuming your OneDrive client is installed in the user profile. Some places have it installed for all users, so the path is different.)
The other path is. I run reset command and get %localappdata% can't be found
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
The other path is what?

Are you running the command in a PowerShell window? That won't work because of the percents without escaping them. Use a Run box or cmd.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Core i7-1260P
    Motherboard
    NUC12WSBi7
    Memory
    64 GB Micron PC4-25600
    Graphics Card(s)
    Intel Iris Xe Graphics
    Sound Card
    on-board Realtek HD Audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Crucial MX500 2 TB
    Antivirus
    Microsoft Defender
Thanks Josey. I read that thread. I don't see a way to cause OneDrive to recalibrate the storage numbers.
The other path is what?

Are you running the command in a PowerShell window? That won't work because of the percents without escaping them. Use a Run box or cmd.
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
The other path is what?

Are you running the command in a PowerShell window? That won't work because of the percents without escaping them. Use a Run box or cmd.
Thanks

I will try with run box. Yes indeed I was using terminal (admin)
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
So ran command from run box. Command ran successfully. Got message OneDrive is being reset. I see it counting down files to be processed.

That said the path still shows "Storage Full" and if you open onedrive it shows using 398% percent. Maybe after all files are processed it will reset storage count. This will take a very long time at the current rate of processing.
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
I stand corrected. speed really picked up. Reset complete.

Storage issue remains. Still says I've used 398% of the space.
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
Thank you for the help. Not sure if it was the reset or just waiting it out. The storage is now reporting correctly. After the reset it was still showing overfilled. I did some googling and it said it could take up to 48 hours. What??? Everywhere I clicked to manage storage it showed unused storage. Anyway about three hours later it showed all good. Thank you again.
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
Spoke to soon. I would state how I really feel but I would likely get banned.

Tuesday night all green lights, lots of space, all day Wednesday, lots of space. I take it to the clients house today, connect to their network, set network to "Private" and I'm back to using 398% of the space. Restart device, nope.

Open OneDrive, settings, lower left corner, 398% utilized, click manage storage, 19.9 of 100GB used. 80% free.

Microsoft should be embarrassed by the way their products fail. I told client let's see if it corrects itself over time.
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
Spoke to soon. I would state how I really feel but I would likely get banned.
You won't get banned if you point out that you are only sharing your opinion. In my opinion One Drive is more trouble than it is worth. It is rife with issues and behaves like legalized ransomware. I'm guessing it is the number one reason why so many people opt for local accounts. The big three that I eliminate from all of my personal builds are 1) BitLocker 2) Co-Pilot 3) One Drive. This can make the headaches go away so fast one wonder why they didn't do it sooner. Indeed, user preference prevails and even yours truly likes to fiddle with things to see what they do. This is a great forum where freedom of expression is allowed within reason. I think it's great to be able to access a forum that isn't drowning in potty mouth and vulgarity while opinions are still permitted. Hey, people will even openly chat about Linux here. IMO the mods are doing a swell job. Here's to hoping you get it sorted. 🍎
 

My Computer

System One

  • OS
    WIN 11, WIN 10, WIN 8.1, WIN 7 U, WIN 7 PRO, WIN 7 HOME (32 Bit), LINUX MINT
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY, ASUS, and DELL
    CPU
    Intel i7 6900K and i9-7960X / AMD 3800X (8 core)
    Motherboard
    ASUS X99E-WS USB 3.1 and ASUS X299 SAGE
    Memory
    128 GB CORSAIR DOMINATOR PLATINUM (B DIE)
    Graphics Card(s)
    NVIDIA 1070 and RTX 3070
    Sound Card
    Crystal Sound (onboard)
    Monitor(s) Displays
    single Samsung 30" 4K and 8" aux monitor
    Screen Resolution
    4K and something equally attrocious. I'll be working on this.
    Hard Drives
    A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W

    Ports X, Y, and Z are reserved for USB access and removable drives.

    Drive types consist of the following: Various mechanical hard drives bearing the brand names, Seagate, Toshiba, and Western Digital. Various NVMe drives bearing the brand names Kingston, Intel, Silicon Power, Crucial, Western Digital, and Team Group. Various SATA SSDs bearing various different brand names.

    RAID arrays included:

    LSI RAID 10 (WD Velociraptors) 1115.72 GB
    LSI RAID 10 (WD SSDS) 463.80 GB

    INTEL RAID 0 (KINGSTON HYPER X) System 447.14 GB
    INTEL RAID 1 TOSHIBA ENTERPRIZE class Data 2794.52 GB
    INTEL RAID 1 SEAGATE HYBRID 931.51 GB
    PSU
    SEVERAL. I prefer my Corsair Platinum HX1000i but I also like EVGA power supplies
    Case
    ThermalTake Level 10 GT (among others)
    Cooling
    Noctua is my favorite and I use it in my main. I also own various other coolers.
    Keyboard
    all kinds.
    Mouse
    all kinds
    Internet Speed
    360 mbps - 1 gbps (depending)
    Browser
    FIREFOX
    Antivirus
    KASPERSKY (no apologies)
    Other Info
    Gave Dell touch screen with Windows 11 to daughter and got me an OTVOC. Being a PC builder I own many desktop PCs as well. I am a father of five providing PCs, laptops, and tablets for all my family, most of which I have modified, rebuilt, or simply built from scratch. I do not own a cell phone, never have, never will.
Microsoft should be embarrassed by the way their products fail. I told client let's see if it corrects itself over time.

The OneDrive client is one of those things that works almost all of the time, but when it doesn't, it can be a huge pain. Switching plans is, unfortunately, one of those things that causes behavior like this.
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC12WSHi7
    CPU
    12th Gen Core i7-1260P
    Motherboard
    NUC12WSBi7
    Memory
    64 GB Micron PC4-25600
    Graphics Card(s)
    Intel Iris Xe Graphics
    Sound Card
    on-board Realtek HD Audio
    Monitor(s) Displays
    Dell U3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    Samsung SSD 990 PRO 1TB
    Crucial MX500 2 TB
    Antivirus
    Microsoft Defender
I stand corrected. speed really picked up. Reset complete.

Storage issue remains. Still says I've used 398% of the space.
A common issue is that the online recycle bin needs to be cleared manually.
 

My Computer

System One

  • OS
    Windows 11 Pro + Win11 Canary VM.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14
    CPU
    I9 13th gen i9-13900H 2.60 GHZ
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB soldered
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    laptop OLED screen
    Screen Resolution
    2880x1800 touchscreen
    Hard Drives
    1 TB NVME SSD (only weakness is only one slot)
    PSU
    Internal + 65W thunderbolt USB4 charger
    Case
    Yep, got one
    Cooling
    Stella Artois (UK pint cans - 568 ml) - extra cost.
    Keyboard
    Built in UK keybd
    Mouse
    Bluetooth , wireless dongled, wired
    Internet Speed
    900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

    Macrium Reflect Home V8
    Office 365 Family (6 users each 1TB onedrive space)
    Hyper-V (a vm runs almost as fast as my older laptop)
Thanks all.

I will try the "Empty Recycle" when I'm there next Cereberus

What I don't understand is why MS doesn't create a hit team and bring these ongoing issues to closure. I guess that would lead to a triage of what issues to address first but really, assign the resources, poach when needed and improve the quality. Not that long ago I got an email from MS Insiders say they were working on improving quality, I await the results.

I'll keep you posted. Might give the unlink pc fix a shot.

Of course what would be really nice is if time would fix. I saw one comment that one should get MS involved. Is there a support link for paying customers? I'm going check around in mine.
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
Is there a way to ask Onedrive on PC to update itself.
There are 3 versions of OneDrive, opening Personal Folder triggers setup of the proper x64 version.
 

My Computer

System One

  • OS
    Home26H2Can
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 8600G (07/24)
    Motherboard
    ASROCK B650M-HDV/M.2 (07/24) BIOS 4.21 AGESA ComboAM5 1.3.0.1 (04/26)
    Memory
    2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200 CL36 (07/24)
    Graphics Card(s)
    ASROCK Radeon RX 6600 Challenger D 8G @48FPS (08/24)
    Sound Card
    Creative Sound BlasterX AE-5 Plus (05/24)
    Monitor(s) Displays
    24" Philips 24M1N3200ZS/00 (05/24)
    Screen Resolution
    1920×1080@165Hz via DP1.4
    Hard Drives
    Kingston KC3000 NVMe 2TB (05/24)
    ADATA XPG GAMMIX S11 Pro 512GB (07/19)
    PSU
    Seasonic Core GM 550 Gold (04/24)
    Case
    Fractal Design Define 7 Mini with 3x Noctua NF-P14s/12@555rpm (04/24)
    Cooling
    Noctua NH-U12S with Noctua NF-P12 (04/24)
    Keyboard
    HP Pavilion Wired Keyboard 300 (07/24) + Rabalux 76017 Parker (01/24)
    Mouse
    Logitech M330 Silent Plus (01/26)
    Internet Speed
    500/100 Mbps via RouterOS (05/21) & TCP Optimizer
    Browser
    Edge, Brave for YouTube, LibreWolf for FB
    Antivirus
    NextDNS blocking 1/3 Traffic
    Other Info
    Phone: Motorola Moto G86 (02/26)
    Backup: Hasleo Backup Suite (PreOS)
    Headphones: Sennheiser RS170 (09/10)
    Chair: Huzaro Force 4.4 Grey Mesh (05/24)
    Notifier: Xiaomi Mi Band 9 Milanese (10/24)
    FlexCore USB-C 3.2 Gen 1 (M) to LAN (F) (08/25)
Thanks. Just for clarification, I think you mean clicking on the folder in the navigation pane on the left in File Explorer. His system, as does one of mine, says "Name - Personal". I do see OneDrive on some of my other, not signed in systems, listed as "OneDrive - Personal" on navigation pane.

Am I looking in the right spot? Thanks
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),
So I took the laptop to the clients house on April 2, 2026 where it once again reported out of space. (Post #11 in this thread.)

I called April 7th to get status update. Fully resolved and for the record I did nothing. Just waited it out, which is one of the solutions on the net, it just takes time.

Hope it doesn't go into error status with every new network they connect to.

Thank you all for your help.
 

My Computer

System One

  • OS
    Windows 11 Pro x64 Version V23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-8700K
    Motherboard
    Asus Maximus X Code - Z370
    Memory
    G.Skill Trident Z 3200MHz F4-3200C16D-16GTZ (2) 32GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    Integrated ROG SupremeFX
    Monitor(s) Displays
    Asus VP279 27", Samsung BX2431 24"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung M.2 NVMe 960 EVO 500GB Boot,
    Samsung 840 EVO 250GB (System Copy Drive),
    Samsung 860 EVO 1TB (Primary Data Drive),
    WD Black 500GB (Data Copy Drive)
    ICY Dock 5.25 2.5/3.5 Bays MB971SP-B
    PSU
    Corsair RM 650i +Gold
    Case
    Phanteks Enthroo Primo
    Cooling
    Corsair Hydro H150i, 360mm Rad & Five Corsair 140mm Pro ML Case Fans
    Keyboard
    das Keyboard MX Brown Mechanical Switches Model DASKMKPROSIL-3G7-r1.0
    Mouse
    Logitech MX Master 3 Wireless & Bluetooth
    Internet Speed
    500Mb +
    Browser
    Chrome (Pri), Firefox (Sec)
    Antivirus
    Malwarebytes Premium, SuperAntiSpyware Pro (Licensed)
    Other Info
    Microsoft LifeCam HD,
    APC Back-UPS Pro 1500,
    Macrium (Licensed),
    Microsoft 365,
    Wise Disk Cleaner,
    Crystal Disk Info,
    Screenpresso (Licensed),
    AnyDesk (Licensed),

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