"Open file location" or “Save image as” opens to Desktop folder instead of target folder.


retexan599

Active member
Local time
3:07 AM
Posts
80
Location
Houston TX USA
OS
Windows 11 23H2 22631.3447
Basically, trying to ‘save to a target folder’ or ‘open from a target folder’ goes to the Desktop folder instead of the target folder.

Examples:
  • Enter a file name in desktop search bar. List of possible files, desired file is in a target folder within another folder. Right click on desired file, then ‘Open file location’. Result is Desktop folder instead of target folder.
  • Right click on a folder from the Taskbar File Explorer jump list, it (as normal) gives me a list of Frequent folders I have used. Then, when I right click on one of the frequent folder names, I get the list. The first entry is ‘Open’; the second entry is ‘Open file location’. Left clicking on either of those entries opens the Desktop folder instead of the target folder.
  • When I am downloading an image from a browser, I have selected the target location folder, but it defaults to the Desktop folder. This happens in both Chrome and Edge, each of which has a target (not Desktop) download location selected in their Settings section.
It seems like the target folder is momentarily opened (perhaps ½ second), then immediately closes and then the Desktop folder shows.

P.S. This thread is a reworked version of a previous thread with a more descriptive title in hopes of getting a wider audience. Apologize for duplication.
 
Windows Build/Version
Version 22H2 (OS Build 22621.2283)

My Computer

System One

  • OS
    Windows 11 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.
Update...
Additional test: When in File Explorer, say, Recent section, right clicking on the item, then Open file location does correctly take me to the Target folder (not to the Desktop folder). And after searching for an item within File Explorer, right clicking on the item, then Open file location works properly (takes me to the Target file location). So, within File Explorer, Open file location works ok, but outside of File Explorer, Open file location defaults to the Desktop folder instead of target location. Still a mystery...
 

My Computer

System One

  • OS
    Windows 11 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.
A possible line of investigation was suggested on another forum.

“Create a new user account: Sometimes, user profile issues can cause these types of problems. Try creating a new user account and see if the issue persists when using the new account. If the problem doesn't occur in the new account, it may indicate that there is an issue with your original user profile. You can migrate your files and settings to the new account and continue using it.”

I have created a separate, new user account and do find that the 'Open file location', etc. commands do find the target folder correctly instead of the Desktop Folder. Evidently there is a problem with my old/existing user profile which causes this problem. Not sure if I am going to migrate to the new user account, as I do not want to create new problems.

I am wondering why or how my existing user account developed this issue. I have not heard from anyone (here or elsewhere) who had this type of problem, so evidently it is something peculiar to my user account.
 

My Computer

System One

  • OS
    Windows 11 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.
This (wrong 'open folder location' target) as posted above is still a problem for me. I am wondering if it may resolve when my system is upgraded (eventually) to 23H2. Or if anyone has new advice for me. Thanks.
 

My Computer

System One

  • OS
    Windows 11 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Envy Desktop TE02-0xxx
    CPU
    2.10GHz Intel 12th Gen Core i7-12700
    Motherboard
    HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce 3050
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    HP27er
    Screen Resolution
    1920x1080
    Hard Drives
    256GB NVMe SSD
    2TB HDD
    PSU
    600W
    Case
    Desktop Tower
    Cooling
    Air
    Keyboard
    Logitech K350
    Mouse
    Logitech M510
    Internet Speed
    25Mps (Max)
    Browser
    Chrome
    Antivirus
    Windows native security
    Other Info
    HP replaced SSD under warranty in November, 2023.

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