Solved Other devices all showing an error when installing Windows


threads365

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Hello all,

I'm based in China and just bought a new Laptop - a Xiaomi Redmi Pro 14 RedmiBook Pro 14立即购买-小米商城 (MX 450)

The Windows installed is Chinese language only (it allowed me to set up an internet connection when navigating through setup in Chinese)

I have tried installing a fresh version of Windows 11 from a Bootable USB from the Microsoft Website.

Once installed, all of the 'other devices' in Device Manager show an error - including the network controller (and the touch pad - I had to plug in a mouse to control it).

I've tried updating the drivers, but it says no drivers found. As it's also impossible to connect to the internet, then I can't download any.

Can anyone please help?! Thanks in advance
 
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DigitalGoat

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Unless the phone has a reset feature (normally pressing or holding a particular button/ buttons on start up, or a reset 'hole') which also assumes there is an OS backup on the phone then you will either need to find a friend or friendly shop who can download a reset image (you then need to apply the image somehow) or return the phone to the place of purchase or supplier and request a reset, if it is even possible.
Phones are even more customised than laptops when it comes to hardware and firmware, it is very unlikely Windows will have even basic drivers for most of the hardware involved.
For future reference, if anyone is going to attempt to clean install a devices supplied OS, please check the procedure first and pre download compatible drivers, and if possible create a backup image of the original OS and know how to apply it.
I don't see any other way to proceed, someone else here might be more knowledgeable though.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Predator Orion 3000
    CPU
    Intel i5-8400
    Motherboard
    Acer proprietary B360
    Memory
    40Gb
    Graphics Card(s)
    EVGA 2060 Super
    Sound Card
    Onboard Realtek + Creative Labs 720 plugins
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p
    Hard Drives
    Intel 660p NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Acer Proprietary 550 WATT Gold
    Case
    Acer Predator 3000 (P03 600) Desktop
    Cooling
    CPU fan, 1x In, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes

threads365

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Unless the phone has a reset feature (normally pressing or holding a particular button/ buttons on start up, or a reset 'hole') which also assumes there is an OS backup on the phone then you will either need to find a friend or friendly shop who can download a reset image (you then need to apply the image somehow) or return the phone to the place of purchase or supplier and request a reset, if it is even possible.
Phones are even more customised than laptops when it comes to hardware and firmware, it is very unlikely Windows will have even basic drivers for most of the hardware involved.
For future reference, if anyone is going to attempt to clean install a devices supplied OS, please check the procedure first and pre download compatible drivers, and if possible create a backup image of the original OS and know how to apply it.
I don't see any other way to proceed, someone else here might be more knowledgeable though.
Apologies for any confusion. It is a Xiaomi Laptop, not a phone!
 

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DigitalGoat

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My apologies, I don't know where I got it in my head that it was a phone. :(
The same applies pretty much though, except the reset process will be different, most PCs are supplied with a factory reset image, normally on a hidden partition, unfortunately in the process of installing Windows yourself you might have removed that factory image. It is still worth looking though, restart Windows by holding SHIFT and clicking restart in the Start Menu, see which options are available to you.
The instructions for resetting the device and the drivers you need will probably be on the manufacturers website, but you need internet to get there. Can you not use a phone to see if there are any guides? You are using this forum somehow.
If you can get the network interface working (ethernet or wireless) then you could possibly use your phone if you have one as a mobile hotspot.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer Predator Orion 3000
    CPU
    Intel i5-8400
    Motherboard
    Acer proprietary B360
    Memory
    40Gb
    Graphics Card(s)
    EVGA 2060 Super
    Sound Card
    Onboard Realtek + Creative Labs 720 plugins
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p
    Hard Drives
    Intel 660p NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Acer Proprietary 550 WATT Gold
    Case
    Acer Predator 3000 (P03 600) Desktop
    Cooling
    CPU fan, 1x In, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes

glasskuter

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This is the only site I could find for Redmibook drivers. They do not sort by model. Xiaomi has a horrible support site. Mi India

Download the wifi driver from that site using another computer and put it on usb drive. Then install it on your laptop. Once you get internet connection, go to Windows Update and let WU update your drivers. I do not see a touchpad driver listed but maybe WU will find one.
There is a possibility it's that serial io driver listed but the description is so vague I can't tell. Hopefully WU will find all your drivers but if not you will have to use your best judgement on the drivers on that site.

Other than that, the only suggestion I can give is to contact the company Xiaomi Global Community | XIAOMI-MI.com
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.675
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900
    Memory
    32 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    standard
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Antivirus
    Defender+MWB Premium

threads365

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This is the only site I could find for Redmibook drivers. They do not sort by model. Xiaomi has a horrible support site. Mi India

Download the wifi driver from that site using another computer and put it on usb drive. Then install it on your laptop. Once you get internet connection, go to Windows Update and let WU update your drivers. I do not see a touchpad driver listed but maybe WU will find one.
There is a possibility it's that serial io driver listed but the description is so vague I can't tell. Hopefully WU will find all your drivers but if not you will have to use your best judgement on the drivers on that site.

Other than that, the only suggestion I can give is to contact the company Xiaomi Global Community | XIAOMI-MI.com
Thank you!

Yes I'm trying to find the right driver for it, I'll let you know if I get it working
 

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threads365

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Thanks! I was able to obtain the drivers for the Wifi Adapter, and now the rest of the drivers are downloading. A relief! Thanks for the help!
 

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glasskuter

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I found an interesting article dated 5/2/22 while searching for your drivers .
India has seized more than $700 million from one of China’s biggest tech companies after accusing it of moving money out of the country illegally.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.675
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900
    Memory
    32 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    standard
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Antivirus
    Defender+MWB Premium
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