Outlook installation page asking me to pay or select the browser version


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Beemer

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Unsure where to place this post. I am an insider and have just clicked on 'try the new Outlook for free'. I did not have Outlook program or any 365 program installed.
I have been using Gmail so saw that the Outlook offer could use its data. The installation went fine and I linked to Gmail and imported contacts etc. The Outlook screen was just the right size of test so I was happy.
However today on opening Outlook it took me to the full Outlook installation page asking me to pay or select the browser version. I chose the latter and what appeared was Outlook that did not have any populated emails or contacts.
The only reason I chose to see the new Outlook was because Microsoft has said that it is removing support for Gmail in 2024.
Seems a mess unless I have misunderstood things.
 

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Windows 11Intel core i732GBNvidia gtx1660 ti
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Microsoft SurfaceBook3
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Intel core i7
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Microsoft
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Beemer said:
Unsure where to place this post. I am an insider and have just clicked on 'try the new Outlook for free'. I did not have Outlook program or any 365 program installed.
I have been using Gmail so saw that the Outlook offer could use its data. The installation went fine and I linked to Gmail and imported contacts etc. The Outlook screen was just the right size of test so I was happy.
However today on opening Outlook it took me to the full Outlook installation page asking me to pay or select the browser version. I chose the latter and what appeared was Outlook that did not have any populated emails or contacts.
The only reason I chose to see the new Outlook was because Microsoft has said that it is removing support for Gmail in 2024.
Seems a mess unless I have misunderstood things.
Click to expand...
New Outlook works well for Outlook and Yahoo accounts but, for me, has issues with Gmail's IMAP. It downloads and populates folders correctly, but any actions I do in New Outlook to Gmail messages, move, delete, etc..., do not seem to get replicated back to the Gmail web account.
 

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It's many years since I used Outlook extensively for business. Unfortunately I cannot remember why I jumped to Gmail, but it was some issue with Outlook that annoyed me.
 

My Computer My Computer

At a glance

Windows 11Intel core i732GBNvidia gtx1660 ti
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Microsoft SurfaceBook3
CPU
Intel core i7
Motherboard
Microsoft
Memory
32GB
Graphics Card(s)
Nvidia gtx1660 ti
Screen Resolution
3240x2160
Hard Drives
512GB ssd
Internet Speed
300Mbs
Browser
Edge, Chrome
Antivirus
MS Defender
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