1) Please physically verify the motherboard revision:
Look at the bottom left motherboard corner.
(REV: 1.0 / 1.1 / 1.2 / 1.3 / 1.4 / etc.)
Report the revision.
2) The BIOS Version/Date American Megatrends International, LLC. F32g, 19-12-2024
Upgrade to the latest non‑beta BIOS available for that revision.
3) Open administrative PS and copy and paste:
pnputil /enum-drivers | findstr /i amd
Get-PnpDevice -InstanceId "USB\VID_045E&PID_028E\*" | Format-List *
powercfg /availablesleepstates
Post a share link.
4) Unplug the Xbox 360 controller
5) Open administrative PS and copy and paste:
pnputil /enum-devices /connected | findstr /i xusb
Post a share link.
6) If nothing appears open administrative PS and copy and paste:
rundll32.exe powrprof.dll,SetSuspendState 0,1,0
7) Wake the computer using the keyboard
8) Open administrative PS and copy and paste:
shutdown /s /t 0
9) Power on the computer
Let it idle for 10–15 minutes
Wake using keyboard or mouse.
10) Open event viewer > post share links
a) Microsoft‑Windows‑USBHUB3/Operational
b) Microsoft‑Windows‑Kernel‑Pnp/Device Configuration
c) Microsoft‑Windows‑Kernel‑Power
d) System
e) V2 log collector
11) Disable-usb-selective-suspend:
Open administrative PS and copy and paste:
powercfg -setacvalueindex SCHEME_CURRENT SUB_USB USBSELECTSUSPEND 0
powercfg -setdcvalueindex SCHEME_CURRENT SUB_USB USBSELECTSUSPEND 0
powercfg -SetActive SCHEME_CURRENT
Post a share link.
This tutorial will show you how to turn on or off USB selective suspend for a power plan in Windows 10 and Windows 11. USB selective suspend is the ability to power down and later resume an idle USB device while the computer to which it is attached remains in the working state (S0). For...
www.elevenforum.com
12) Plug the Xbox 360 controller into a rear USB 2.0 port (black ports on the back of the motherboard)
(do not use: front panel ports, USB 3 or C ports, or hubs)
13) Open administrative PS and copy and paste:
pnputil /enum-devices /connected | findstr /i "USB Root Hub"
Post a share link.
14) Open device manager > click view > click show hidden devices > expand Universal Serial Bus controllers >
For each USB hub:
a) right‑click properties
b) click Power Management tab
c) Uncheck: “Allow the computer to turn off this device to save power.”
15) Run again step #11:
Open administrative PS and copy and paste:
powercfg -setacvalueindex SCHEME_CURRENT SUB_USB USBSELECTSUSPEND 0
powercfg -setdcvalueindex SCHEME_CURRENT SUB_USB USBSELECTSUSPEND 0
powercfg -SetActive SCHEME_CURRENT
Post a share link.
16) Open administrative PS and copy and paste:
pnputil /enum-drivers | findstr /i xusb
Post a share link.
17) If an OEM INF appears (example: oem22.inf):
Open administrative PS and copy and paste:
pnputil /delete-driver oem22.inf /uninstall /force
Post a share link.
18) Unplug the Xbox controller
Wait 5 - 10 seconds
Replug it into the same rear USB 2 port
19) Open administrative PS and copy and paste:
rundll32.exe powrprof.dll,SetSuspendState 0,1,0
Post a share link.
20) More to follow pending the above results.
