Periodic BSOD on newish build


pabobabo

Member
Local time
9:21 PM
Posts
2
OS
Windows 11
Log collector files: DSKTP24-(2025-02-13_04-07-55).zip

It's a new build as of November 2024. The system will hang periodically when I first start my computer and either give a BSOD or require a manual restart.

I've attached the Tuneup log and Ram info

Let me know if you need anything else and thank you for your help!
 
Windows Build/Version
Version 24H2 (OS Build 26100.3194)

Attachments

My Computer My Computer

At a glance

Windows 11AMD Ryzen 9 7900X 12-Core Processor, 4701 MhzG. SKILL Ripjaws S5 Series DDR5 6400AMD Radeon RX 7600 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 9 7900X 12-Core Processor, 4701 Mhz
Motherboard
ROG STRIX B650-A GAMING WIFI
Memory
G. SKILL Ripjaws S5 Series DDR5 6400
Graphics Card(s)
AMD Radeon RX 7600 XT
Hard Drives
Samsung SSD 990 PRO 4TB
CT2000T700SSD3
Open administrative command prompt and copy and paste:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

Post a share link


Rerun Tuneup plus > post a share link
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Both reran and attached.
 

Attachments

My Computer My Computer

At a glance

Windows 11AMD Ryzen 9 7900X 12-Core Processor, 4701 MhzG. SKILL Ripjaws S5 Series DDR5 6400AMD Radeon RX 7600 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 9 7900X 12-Core Processor, 4701 Mhz
Motherboard
ROG STRIX B650-A GAMING WIFI
Memory
G. SKILL Ripjaws S5 Series DDR5 6400
Graphics Card(s)
AMD Radeon RX 7600 XT
Hard Drives
Samsung SSD 990 PRO 4TB
CT2000T700SSD3
Please perform the following steps:




1) The BIOS Version/Date American Megatrends Inc. 2613, 4/12/2024

Upgrade the BIOS: 2613 > 3067 (most up to date non-beta BIOS)





2) Uninstall and reinstall: (whenever possible reinstall drivers from the Asus motherboard website)

a) rtkusbad_2389 Realtek USB Audio Driver c:\windows\system32\driverstore\filerepository\rtdusbad_asus.inf_amd64_dbb9568fc13cc0a8\rtusba64.sys

b) mtkbtfilterx64 MTK BT Filter Driver c:\windows\system32\drivers\mtkbtfilterx.sys

c) atihdaudioservice AMD Function Driver for HD Audio Service c:\windows\system32\driverstore\filerepository\atihdwt6.inf_amd64_4ad1437aef138551\atihdwt6.sys

d) amduw23g amduw23g c:\windows\system32\driverstore\filerepository\u0410212.inf_amd64_daae2c8b5eb35aaa\b409877\amdkmdag.sys








3) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




4) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums








Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 1598.1 GB
Total Space: 1907.0 GB
File System: NTFS
      Model: CT2000T700SSD3

      Drive: D:
 Free Space: 2661.6 GB
Total Space: 3815.4 GB
File System: NTFS
      Model: Samsung SSD 990 PRO 4TB

      Drive: G:
 Free Space: 1518.2 GB
Total Space: 1907.0 GB
File System: FAT32
      Model: n/a


Code:
Name    Realtek USB Audio
Manufacturer    Realtek
Status    OK
PNP Device ID    USB\VID_0B05&PID_1A52&MI_00\9&D60B9F&0&0000
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\RTDUSBAD_ASUS.INF_AMD64_DBB9568FC13CC0A8\RTUSBA64.SYS (6.3.9600.2389, 503.35 KB (515,432 bytes), 11/17/2024 12:37 PM)


Code:
Name    AMD High Definition Audio Device
Manufacturer    Advanced Micro Devices
Status    OK
PNP Device ID    HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1008\5&1A6972F4&0&0001
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\ATIHDWT6.INF_AMD64_4AD1437AEF138551\ATIHDWT6.SYS (10.0.1.38, 249.32 KB (255,304 bytes), 1/17/2025 7:09 AM)


Code:
Name    AMD Radeon RX 7600 XT
PNP Device ID    PCI\VEN_1002&DEV_7480&SUBSYS_24181458&REV_C0\6&21A5C30F&0&00000009
Adapter Type    AMD Radeon Graphics Processor (0x7480), Advanced Micro Devices, Inc. compatible
Adapter Description    AMD Radeon RX 7600 XT
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxc64.dll
Driver Version    32.0.12033.1030
INF File    oem51.inf (ati2mtag_Navi33 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0410212.INF_AMD64_DAAE2C8B5EB35AAA\B409877\AMDKMDAG.SYS (32.0.12033.1030, 105.82 MB (110,965,144 bytes), 1/17/2025 7:01 AM)


Code:
RtUsbA64.sys Mon May 27 05:32:37 2024 (66546145)

Code:
mtkbtfilterx.sys Sun May 12 05:16:50 2024 (66409712)

Code:
amdkmdag.sys Wed Nov 27 09:48:29 2024 (67473F4D)

Code:
AtihdWT6.sys Tue Apr 30 09:51:17 2024 (66310565)
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

Latest Support Threads

Back
Top Bottom