Phone Link does not work (text messages) on two Windows 11 Pro machines


vett93

Member
Local time
4:20 PM
Posts
10
OS
Windows 11
The Phone Link app does not work well with my two Windows 11 Pro machines: a 2022 Dell XPS 17 laptop with Intel 12th gen CPU and a Corsair One Pro desktop PC with AMD 5950X. I have the Samsung S22 Ultra phone. Both Windows machines have the same problem: I cannot get/send text messages using Phone Link app, but I can make calls and view the Android apps.

So I contacted Dell tech support. Their tech remotely accessed my Dell laptop and decided the Phone Link could not work. He asked me to install Dell Mobile Connect app on my Dell laptop and Samsung Android phone. It works well. So I am good with the laptop.

Then I contacted Microsoft's tech support. He couldn't remote access my Corsair PC for some reasons. His remote access sessions would stop after a few minutes. So he accessed my Dell laptop instead. He couldn't make the Phone Link app work either.

I am wondering if someone on this forum can help me with the Phone Link app on my Corsair desktop PC. I use the Link to Windows app on the Android phone. The Link to Windows app has all permissions. But the Phone Link wants to send notification to the phone, as shown below. When I click that "send notification" button, nothing happens on the phone.

1653864987219.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Corsair
    CPU
    AMD 5950x
    Motherboard
    ASRock B550 Phantom Gaming-ITX/ax
    Memory
    64GB
    Graphics Card(s)
    3080 Ti
    Monitor(s) Displays
    BenQ PD3200U
    Screen Resolution
    4K
    Hard Drives
    Samsung 2TB SSD
    PSU
    Corsair 750W Platinum
    Cooling
    water cooled CPU and GPU
    Internet Speed
    1200 Mbps down and 40 Mbps up
    Antivirus
    Windows Defender

Edwin

♦ ♦
Pro User
VIP
Local time
7:20 PM
Posts
4,602
Location
Chatham
OS
Windows 10/11
I just checked, there was a Link To Windows update... 🤷‍♂️
 

My Computers

System One System Two

  • OS
    Windows 10/11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook

vett93

Member
Thread Starter
Local time
4:20 PM
Posts
10
OS
Windows 11
I have the latest versions of Link to Windows and Phone Link apps already.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Corsair
    CPU
    AMD 5950x
    Motherboard
    ASRock B550 Phantom Gaming-ITX/ax
    Memory
    64GB
    Graphics Card(s)
    3080 Ti
    Monitor(s) Displays
    BenQ PD3200U
    Screen Resolution
    4K
    Hard Drives
    Samsung 2TB SSD
    PSU
    Corsair 750W Platinum
    Cooling
    water cooled CPU and GPU
    Internet Speed
    1200 Mbps down and 40 Mbps up
    Antivirus
    Windows Defender
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