Phone Link - no phone background in app


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BrianInEngland

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I've just noticed that my Android phone background isn't showing in the Phone Link app. I've got the setting to ON, I've never changed it

Phone Link version 1.24061.89, updated a few days ago.

App is working fine apart from this
 
Windows Build/Version
Windows 11 24H2 26100.994 RP

Attachments

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My Computer

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  • OS
    Windows 11 Pro 24H2 (RP channel)
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    AMD Ryzen 7 9800X3D 8-core
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You have to enable full file access for link to windows on Android and it will show up.
 

My Computer

System One

  • OS
    Windows 11
derekamoss said:
You have to enable full file access for link to windows on Android and it will show up.
Click to expand...
Done that ages ago, it just stopped appearing recently. I've never changed any settings

Just checked, all access is allowed for Link to Windows on my phone
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Are you talking about the wallpaper background that shows in the phone icon at the top left of Phone Link or the wallpaper background that shows in the Notification area?

PL5.jpg

I only way I could get the wallpaper to go away in the notification area was if I turned off transparency effects in Windows.
PL6.jpg

The wallpaper in the notification area should match the wallpaper shown in the phone icon. Notice that my wallpaper is colored in the phone icon but grayscale in the notification area.

Is your phone wallpaper a solid blue? That means your wallpaper in the notification area would be a solid dark gray which may not be visible with Dark Mode. Try changing the wallpaper on your phone to something that is not one solid color.

Below is a screenshot of the wallpaper on my phone. Note it matches what I see in Phone Link.

PL7.jpg
 
Last edited:

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    Windows 11 Pro 24H2
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    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
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    Firefox
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    Malwarebytes
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    Windows 11 Pro 24H2
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    Custom build
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    AMD Ryzen 7 5700X3D
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    ASUS ROG Strix B550-F Gaming WiFi II
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    G.SKILL Flare X 32GB (2x16GB) DDR4
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    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
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    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
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    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD)
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    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
MisterEd said:
Are you talking about the wallpaper background that shows in the phone icon at the top left of Phone Link or the wallpaper background that shows in the Notification area?

View attachment 100371

I only way I could get the wallpaper to go away in the notification area was if I turned off transparency effects in Windows.
View attachment 100372

The wallpaper in the notification area should match the wallpaper shown in the phone icon. Notice that my wallpaper is colored in the phone icon but grayscale in the notification area.

Is your phone wallpaper a solid blue? That means your wallpaper in the notification area would be a solid dark gray which may not be visible with Dark Mode. Try changing the wallpaper on your phone to something that is not one solid color.

Below is a screenshot of the wallpaper on my phone. Note it matches what I see in Phone Link.

View attachment 100373
Click to expand...
Both the phone icon picture and the background picture, none of it is showing for over a week now (see my original post). I've changed the phone wallpaper 4 times and it's made no difference. One morning it just disappeared - the picture hadn't even been changed.
All the other settings are exactly how they've been since I first used Phone Link.

This is what I have (see pic)
The toggle in Phone link is set to ON as it always has been
 

Attachments

  • Screenshot 2024-07-01 122618.png
    Screenshot 2024-07-01 122618.png
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My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Update to Phone Link today - same problem.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Well today it seems to be ok, the picture has returned 🤔
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI
    CPU
    AMD Ryzen 7 9800X3D 8-core
    Motherboard
    MEG X870E Godlike
    Memory
    64GB Corsair Titanium 6000/CL30
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Seasonic PX-2200
    Case
    Bequiet! Dark Base Pro 901
    Cooling
    Noctua NH-D15S Chromax black
    Keyboard
    Logitech G915 X (wired)
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    900Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
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