Printer install fails from Win10 PC (Printer on Win11 connected via USB)


Why are you telling me? I don't own the printer so I didn't actually read the manual. As a favor for the OP I found the manual online and skimmed through it until I found the W-Fi setup page.
Sorry, I was commenting on your recommendation to the OP. I edited that post to clarify this.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 980 (1TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    1200Mbps/250Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    ASUS PRIME X370-PRO
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung S23A300B (23-in LED)
    Screen Resolution
    1080p 60Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD) ||
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Corsair H60 AIO water cooler
    Mouse
    Logitech K350 (wireless)
    Keyboard
    Logitech M510 (wireless)
    Internet Speed
    1200 Mbps down / 200 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Elements 12TB USB 3.0 external hard drive used with Acronis True Image backup software || HP OfficeJet Pro 6975 Printer/Scanner
Sorry, I was commenting on your recommendation to the OP. I edited that post to clarify this.
Then I guess I should clarify why I setup my printers the way I do. I don't know if my router even has a WPS button. If it does I don't have easy access to it. It's located under the computer desk in my sons bedroom. At the time when I set it up the room was my my man cave. Plus when I need to access it I have to lie on the floor. With the sciatic nerve problem I have, I have to be careful so I don't get it acting up. When it does it's very painful and I can just barely walk. So for me typing in my passphrase for my router into the printer is the easiest way. Plus there's a possibility that posting how I setup my printer may be helpful for someone who like me can't use WPS when setting up there printer.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
If you have Wi-Fi where you are at, consider going that route. It takes the burden off having the Windows 11 machine always having to be on to use it from the Windows 10 machine.



I suspect that this is similar to an ongoing issue many people have described elsewhere in the forums, where older versions of Windows cannot see Windows 11 computers, and / or Windows 11 cannot see other versions of Windows on other computers.

Network sharing in Windows, when it works, is decent, but there are quite literally tons of reports where it fails - or works for some time and then abruptly stops working. This is why I suggest going the Wi-Fi route above.



BBCode is a markup language used (primarily) in forum software, like the software used here at ElevenForum. It is a specialized version of markup that llows for things like italics, boldface, and things like automatic formatting of lists:

  • item 1
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Thanks for suggestions. Not really a problem with Win 11 or Win 10 or older seeing PCs on the Network. I can even see the printer on Win 11 IT JUST WILL NOT CONNECT. I may try WI-FI, but as I said if I will use Fax where will that - on what PC - end up going to? Been busy on weekend and today so will try over next few days. Thanks for BBCOde explanation
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
When you connected via hostname, what driver did you choose from the drop-down?
I tried connecting all possible way - have CD; with hostname and other drop down options - ZERO success. It simply will NOT find the printer
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
This will work but I recommend that the OP try this instead:
It is even easier if the you use Wi-Fi Protected Setup as mentioned on page 101 in the manual. Once you select that you immediately go over to your router and press the button on it to start Wi-Fi Protected Setup (WPS) on it. Many routers will flash a light when in WPS mode. Then within a minute the printer should automatically be connected to the router. Make a note of the IP address and Host Name shown on the printer's control panel.

View attachment 95349

Once the printer is connected to the router you install the printer software on each computer. The setup software should automatically find the printer. If not then you can enter its IP address or Host Name that were assigned to the printer.

View attachment 95350
As mentioned, I have no Ethernet cable from the printer -has USB end, so I'd have to get a converter - too much hassle. Trying WI_FI may be an option I'll see. THANKS
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
The printer will connect to your network via Wi-Fi - but other devices can then connect to the printer via Wi-Fi OR wired. The connection is made via the network, and works over both wired and wireless.

I'm doing the same just in reverse - I have a printer on my network by wired connecting, through a switch, and have laptops on wireless that are able to print effortlessly. Laptops include a Windows 11 laptop, Windows 10 laptop, and an older laptop I've put ChromeOS (Flex) on. Additionally, as I do have a cellphone, I can print directly to the printer from that over Wi-Fi as well.

HTH
Interesting; Are you suggesting that there can mixed connection - Wi-FI and wired. Wired as in to the PC or into a router?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
THANKS everyone for the suggestions and ideas on connecting this printer to multiple PCs.
This is extremely frustrating as I still hold that there is absolutely nothing wrong with the Printer. If I leave my old Win 7, which was the host for the printer, Ican connect to the printer from ANY PC !. This is strictly Win 11 problem. It is beyond my comprehension that one of the most valuable company in the world can screw-up things so royaly - something that worked for many, many years in Home Network environment. It seems that they rather push games (XBOX, etc) where they can suck up money, BUT remove working software from their distribution.

Thanks again, I'll be off for a bit and then I try the WIfi and wired combo.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
Interesting; Are you suggesting that there can mixed connection - Wi-FI and wired. Wired as in to the PC or into a router?

Yes. The network is the same - the connection media is the only thing that is different. As I mentioned, I do the reverse with no issues.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
On the win 11 box:

gpedit.msc > Administrative Templates > Printers > Configure RPC connection settings > Select “RPC over named pipes” from the dropdown

Reboot and then retry connecting to the printer
 

My Computer

System One

  • OS
    Windows 11 Pro
Yes. The network is the same - the connection media is the only thing that is different. As I mentioned, I do the reverse with no issues.
All right. I tried as you suggested.
1. disconnected USB from Win 11 - primary host for the printer.
2. Enabled Wi-Fi on the printer (connected to hub/router)
3. Installed HP software on Win 10 and connected to HP printer via Wi-Fi - tested, printing fine.
4. Re-plugged the USB to the Win 11 host - wired printer connection. Tested - works fine.
Both are setup for "share". Over time just have to make sure there in no conflict on shred printing to the printer

Keep fingers crossed that noting breaks.

THANKS
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
On the win 11 box:

gpedit.msc > Administrative Templates > Printers > Configure RPC connection settings > Select “RPC over named pipes” from the dropdown

Reboot and then retry connecting to the printer
Thank You for this suggestion. I may try (play with this) latter. For now I have USB wired-Wifi combo that seems to work. (unless Microsoft changes something in there next update 24H2 this fall - they like to screw things up, I think)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
All right. I tried as you suggested.
1. disconnected USB from Win 11 - primary host for the printer.
2. Enabled Wi-Fi on the printer (connected to hub/router)
3. Installed HP software on Win 10 and connected to HP printer via Wi-Fi - tested, printing fine.
4. Re-plugged the USB to the Win 11 host - wired printer connection. Tested - works fine.
Both are setup for "share". Over time just have to make sure there in no conflict on shred printing to the printer

Keep fingers crossed that noting breaks.

THANKS

If the printer is accessible via the network, there is no longer any need for you to share it via Windows at all. Each machine accesses it either directly via USB or directly via Wi-Fi now, as you have it set up. I strongly recommend that you disable printer sharing on both machines.

I also recommend that you set up your existing computer that is using USB to switch to connecting over the network as well, but that is your call.

I've used nothing but network connections for a very long time now, at least 15 years, though I prefer wired, the latest does wired or Wi-Fi. One less thing to plug in directly to my PC - and I already have tons of things connected via USB lol.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
2. Enabled Wi-Fi on the printer (connected to hub/router)
So may suggestion in post #17 worked? I know it never failed me and is the only way I now setup my printers.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
So may suggestion in post #17 worked? I know it never failed me and is the only way I now setup my printers.
YES, it works great. I just have to do some testing on couple older O/S's - but they are optional. Also want to test incoming Fax
Thanks
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
YES, it works great. I just have to do some testing on couple older O/S's - but they are optional. Also want to test incoming Fax
Thanks
You're very welcome.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
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