Problem installing Windows update


christophe2050

New member
Local time
7:33 PM
Posts
1
OS
Windows 11
Hello everyone and thank you for welcoming me
I have an HP All-in-One PC
version 24h2 operating system build 26120.4061 Microsoft
I have my last previous Windows 11 update that doesn't want to install
Cumulative Update for Windows 11 Insider Preview (10.0.26120.4151) (KB5058486)
Some update files are missing or have issues. We'll try downloading the update again later. Error Code: (0x80073712)
could someone help me install it
thank you in advance
 
Windows Build/Version
Windows 11 64 bits familiale

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    hp
This is an English-only forum. Please translate your post into English. Thanks!
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 RP channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570S Edge Max WiFi
    Memory
    Corsair Vengeance RGB PRO 64GB (2x32GB) DDR4 3600 (PC4-28800) C18
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super OC 12GB DDR6 / ZOTAC RTX 3060 Twin Edge OC 12GB GDDR6
    Sound Card
    Proprietary on MB / FiiO K5Pro DAC
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ ASUS VA24DQSB) 23.8"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Corsair RM1000e
    Case
    Phanteks Enthoo Pro Full Tower Chassis with Window
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    ~950Mb/s download / ~700Mb/s upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 7 3700X
    Motherboard
    MSI B550 Gaming GEN3 Gaming Motherboard
    Memory
    32MB DDR4
    Graphics card(s)
    I forget, but it's old. I can't see the need to upgrade it.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    ~750Mb/s download / ~750Mb/s upload
    Browser
    Edge
    Antivirus
    Defender and Malware Bytes
Bonjour à tous et merci de m'accueillir
j'ai un ordinateur tout-en-un HP
version 24 h 2 build du système d'exploitation 26120.4061 Microsoft
j'ai ma dernière mise à jour Windows 11 précédent qui ne veut pas installer
Mise à jour cumulative pour Windows 11 Insider Preview (10.0.26120.4151) (KB5058486)
Certains fichiers de mise à jour sont manquants ou présentent des problèmes. Nous allons réessayer de télécharger la mise à jour plus tard. Code d'erreur : (0x80073712)
quelqu'un pourrait-il m'aider à l'installer
merci d'avance


Hello everyone and thank you for welcoming me

I have an HP all-in-one computer

Version 24 h 2 build of the operating system 26120.4061 Microsoft

I have my latest previous Windows 11 update that doesn't want to install

Cumulative update for Windows 11 Insider Preview (10.0.26120.4151) (KB5058486)

Some update files are missing or have problems. We will try to download the update later. Error code: (0x80073712)

Could someone help me install it?

Thanks in advance
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5624
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Use Windows Update Troubleshooter.


  • Right-click on Start button and pick Settings
  • Go to System > Troubleshoot
  • Click on Other Troubleshooters > Windows Update and click Run button.



Download Windows updates manually.


  • Go to the official Microsoft update catalog;
  • Enter a specific update code, for example, KB4481031
  • Select the correct version and click Download
  • Click on the link and Windows will update your computer



Resetting the Windows Update components can usually solve these types of issues.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
dism /online /cleanup-image /checkhealth

if “component store is repairable”
then

dism /online /cleanup-image /restorehealth

Vérifiez également qu'il y a suffisamment d'espace sur le disque « C : ».


1.webp
 
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
Welcome to the forum. Here's what I do if windows update won't work.

1. Run troubleshooter-settings-system-troubleshoot-other troubleshooters-windows update-RUN.

2. Reset Windows update using Brink's tutorial Reset Windows Update in Windows 11 Tutorial

3. Open command prompt as administrator. Enter this command.
dism /online /cleanup-image /restorehealth
Restart computer

4. CLEAN UP COMPONENT STORE - dism /online /cleanup-image /startcomponentcleanup
Analyze and Clean Up Component Store (WinSxS folder) in Windows 11 Tutorial

5. Open a command prompt as administrator and type sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair.

6. Do a repair install. This usually works when nothing else will. Repair Install Windows 11 with an In-place Upgrade Tutorial
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061

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