Solved Protected folder access blocked

silentway · Sep 1, 2023

Windows 11 notifications has a message:

(backupClient-abpb.exe is Ashampoo Backup software)
“Click to see settings” opens the Settings for Windows Security, Protection history where I have several messages saying: "Protected folder access blocked" at various dates.
The threat from this message is rated as “Low”. The “Filters” dropdown menu has “Blocked folder access” checked.

Clicking on the message "Protected folder access blocked" shows the following message:

“User Account Control
Do you want to allow this app to make changes to your device?
Windows Security
Verified publisher: Microsoft Windows”

What is going on here? The original notification suggests that Windows Security is blocking the Ashampoo Backup software, but the “User Account Control” message seems to suggest that Windows Security is blocking itself. (Very odd) Am I interpreting this correctly?

What should I do to resolve this problem?

Try3 · Sep 1, 2023

I think this tutorial is what you need
Add or Remove Allowed Apps for Controlled Folder Access - ElevenForumTutorials
If you need further advice then I'd suggest asking in the tutorial thread itself.

Best of luck,
Denis

Welcome to ElevenForum.

It's really worth making time to browse through the ElevenForum Tutorial index - there's a shortcut to it at the top of every ElevenForum page [within the Tutorials dropdown list].
- At the foot of the ElevenForum Tutorial index is a shortcut to download it as a spreadsheet.
- I download a new copy each month.
- By downloading it as a spreadsheet I can benefit from Excel's excellent filtering capabilities when I search for topics of interest.
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Fabler2 · Sep 1, 2023

You get that also with Aeomi Backupper, Revo etc. If you know the app is safe then allow it.

Bree · Sep 1, 2023

silentway said:
Clicking on the message "Protected folder access blocked" shows the following message:
“User Account Control
Do you want to allow this app to make changes to your device?
Windows Security
Verified publisher: Microsoft Windows”
...the “User Account Control” message seems to suggest that Windows Security is blocking itself. (Very odd) Am I interpreting this correctly?

No, you are not. That UAC prompt is just asking if you wish to allow Windows Security to run with the admin privileges it requires to show you the details.