Random crashes without BSOD

centrix · Oct 27, 2024

Hi everybody,

I have built my brand-new custom loop which is running now( Specs in my profile).
It seems everything is fine, temperatures are well (idle cpu around 35 degrees).
But there are some random crashes. There is no BSOD and therefore, no dumpfiles.
It just clicks from the PSU and restarts again..
First I thought it just can be the CPU but cinebench is running well...
It happens also in idle mode after a couple of hours.

I am in computer and all this stuff for more than 20 years, but now I really need some help.
I am not a native English speaker, but I will do my best.
I have spent weeks for finding the culprit and a solution; without any success.
There were some different hints online...
What I did:
- flashed the newest BIOS with Microcode 012B
- removed every storage except C: for the OS
- replaced the PSU
- several RAM Tests without any errors
- swapped the Rams and run just with one of them
- replaced the cable from the PSU
- replaced the cable for the display
- replaced the display
- deactivated C State in Bios
- deactivated Intel SpeedStep
- enlarged the swapfile
- stopped energy save mode to never shut down
- stopped energy save mode for storages to never shut down
- stopped energy save mode for pci express
- increased minimum processor state to 10%
- deactivated windows fast startup
- deactivated ASPM
- deactivated PCI Express native power management
- deactivated PCI Express clock gateing
- installed Nvidia GPU Driver with DDU
- installed new BIOS for GPU
- set GPU settings to “prefer maximum performance”
- run with internal GPU
- set PCI to 8x
- set PCI x16 to gen 3
- flashed the firmware from c: storage M.2 Kinston
- reinstalled Windows (23H2 Pro)
After reinstalling Windows and flashing Bios recently, most of the settings I have done are now in factory setting again since it did not help with my issue.
I would do further settings but to be honest... I have absolutely no idea what else I can do.
There are some errors in the event viewer....
- Kernel event tracing
- Netwaw16 ID6062
- LSA package is not signed as expected

After all this hours and weeks of research and trying without success I lost confidence and I am no longer able to think about a solution in an objective way.
I would really appreciate any tips and hints.

Thank you in advance for every feedback.
Dani

glasskuter · Oct 27, 2024

Welcome to the forum Dani. That's a really nice rig you have there.
While you wait for @zbook or one of the others to look at your logs, would you please post a screenshot of your power configuration.
Open command prompt as administrator and type powercfg -a

If I'm reading your power report correctly, it appears to me you are using hybrid sleep. My suggestion would be to turn off hybrid sleep, disable hibernate, and see if the problem occurs using just regular S3 sleep.
From advanced power settings for your power plan

In case you don't know, your troubleshooting should be done with overclocking turned off

centrix · Oct 27, 2024

Hi Glasskuter,

thank you for your suggestion. I deactivated all energy safe modes as one of the first things I did. So there is no way to go to sleep for the computer...just the display which goes off after a couple of minutes.
Attached the screenshots as you asked for

I really hope somebody will find the reason....
All kind of overclocking is deactivated.... Bios is in factory reset state...

glasskuter · Oct 27, 2024

command prompt as admin powercfg.exe /hibernate off

centrix · Oct 27, 2024

Hi Glasskuter,
I have done....as you told...

"powercfg.exe /hibernate off"
Unfortunately there is now way to provoke the crash, I have to wait for several hours, sometimes more than a day...
I will let the computer running nonstop... and let you now ASAP

zbook · Oct 27, 2024

The log files were in a foreign language and could not be scanned or read.

During the troubleshooting please use English as the default language so that files can be scanned or read.

Add, Remove, and Change Display Language in Windows 10

How to Add or Remove Language Packs and Change Display Language in Windows 10

www.tenforums.com

Change Display Language in Windows 10

How to Change Display Language in Windows 10

www.tenforums.com

glasskuter · Oct 27, 2024

Earlier this year while I was on 23h2 I was plagued with different weird stuff happening surrounding power and it was all so seldom and random, all I could do was try stuff since I could rarely duplicate it. Like you I had no BSOD either.My computer would go to sleep but be completely shut down when I would come back to it. Sometimes it would go to sleep and I couldn't wake it up. Others, I'd have to hard shutdown to get it to do anything at all. I went around in circles for months. Event viewer was no help since it wouldn't always report the same thing. Sometimes, nothing at all except abnormal shutdown when I had to do a hard shutdown.

Setting power plan back to default, updating bios, and disabling hibernate for me did make a noticeable difference how often I had such problems and got it to where I could live with it, but there was still something not quite right. Eventually, like you I resorted to disabling sleep and just turning monitor off.
When 24h2 hit, I couldn't get the upgrade to apply so decided to do a clean install. I haven't had one problem since. Both start and restart which had slowed down over time are now as fast as the day I bought it. I'm using straight S3 sleep with hibernation off. I'm a firm believer, sometimes for some issues there is no solution other than a swift kick in it's backside. I could have saved myself a ton of time, had I done it 9 months ago.

centrix · Oct 28, 2024

Hi Zbook and Glasskuter,
thank you for your feedback.
@zbook
Sorry for the wrong logfile; although I changed system language before I run V2log collector.
So I changed language also in administrative settings now as you can see in the screenshot.
BTW.. I wanted to edit and replace my logfile in the first post; seems to be not possible right?

@glasskuter
I agree, what I learned in the last 20 years, there are sometimes issues you never find the culprit. But sometimes you find it. I am also responsible for the IT were I work. Once there was a strange freezing on a client which occurred randomly ...It took me two years finding the reason. The solution cam up in my mind in the middle of the night. And I knew I was right before I could test. I hope this time and with the power of the community I will find a solution as well.
I can reinstall Windows directly with 24H2 why not... it is not a big deal... I will do this week.
And unfortunately the changing with hibernate off did not help, crashed yesterday evening.

So I will let you know when Windows 24H2 is reinstalled.

zbook · Oct 28, 2024

There were no recorded BSOD in the collected log files.

Please perform the following steps:

1) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

2) Turn off Windows fast startup

Turn On or Off Fast Startup in Windows 11

This tutorial will show you how to turn on or off fast startup in Windows 11. There are three startup modes in Windows: Cold (traditional) Wake-from-hibernation Fast Starting with Windows 8.x, the default shutdown and restart scenario has been updated and named fast startup. Fast startup...

www.elevenforum.com

3) Create a new restore point

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

4) Test all drives > post images or share links

5) Run Sea Tools Long generic

SeaTools | Seagate US

SeaTools - Quick diagnostic tool that checks the health of your drive.

www.seagate.com

6) Run HD Tune full error scan (older version to make sure all sectors are scanned

HD Tune website

HD Tune

www.hdtune.com

7) Run administrative command prompt chkdsk /b /v

Use the syntax chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the Windows testing is performed overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: y

Reboot as needed.

8) Run chkdsk from event >

https://www.tenforums.com/attachments/bsod-crashes-debugging/317041d1612147952-batch-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

9) After completing all of the above tests on all drives run HD Sentinel (make sure that it is not run until each 5, 6 and 7 are completed on all drives)

Hard Disk Sentinel - HDD health and temperature monitoring

Monitoring hard disk health and temperature. Test and repair HDD problems, predict disk failure.

www.hdsentinel.com

Overview
Temperature
SMART

Code:

Description    Disk drive
Manufacturer    (Standard disk drives)
Model    WDC WD8003FFBX-68B9AN0
Bytes/Sector    512
Media Loaded    Yes
Media Type    Fixed hard disk
Partitions    1
SCSI Bus    4
SCSI Logical Unit    0
SCSI Port    0
SCSI Target ID    0
Sectors/Track    63
Size    7.28 TB (8’001’560’609’280 bytes)
Total Cylinders    972’801
Total Sectors    15’628’048’065
Total Tracks    248’064’255
Tracks/Cylinder    255
Partition    Disk #0, Partition #0
Partition Size    7.28 TB (8’001’561’821’184 bytes)
Partition Starting Offset    1’048’576 bytes
  
Description    Disk drive
Manufacturer    (Standard disk drives)
Model    SanDisk Ultra Fit USB Device
Bytes/Sector    512
Media Loaded    Yes
Media Type    Removable Media
Partitions    1
SCSI Bus    0
SCSI Logical Unit    0
SCSI Port    0
SCSI Target ID    0
Sectors/Track    63
Size    14.32 GB (15’373’048’320 bytes)
Total Cylinders    1’869
Total Sectors    30’025’485
Total Tracks    476’595
Tracks/Cylinder    255
Partition    Disk #3, Partition #0
Partition Size    14.32 GB (15’375’983’616 bytes)
Partition Starting Offset    16’384 bytes
  
Description    Disk drive
Manufacturer    (Standard disk drives)
Model    KINGSTON SFYRD2000G
Bytes/Sector    512
Media Loaded    Yes
Media Type    Fixed hard disk
Partitions    3
SCSI Bus    0
SCSI Logical Unit    0
SCSI Port    2
SCSI Target ID    0
Sectors/Track    63
Size    1.82 TB (2’000’396’321’280 bytes)
Total Cylinders    243’201
Total Sectors    3’907’024’065
Total Tracks    62’016’255
Tracks/Cylinder    255
Partition    Disk #1, Partition #0
Partition Size    100.00 MB (104’857’600 bytes)
Partition Starting Offset    1’048’576 bytes
Partition    Disk #1, Partition #1
Partition Size    1.82 TB (1’999’396’405’248 bytes)
Partition Starting Offset    122’683’392 bytes
Partition    Disk #1, Partition #2
Partition Size    838.00 MB (878’706’688 bytes)
Partition Starting Offset    1’999’519’088’640 bytes
  
Description    Disk drive
Manufacturer    (Standard disk drives)
Model    Samsung Flash Drive USB Device
Bytes/Sector    512
Media Loaded    Yes
Media Type    Removable Media
Partitions    1
SCSI Bus    0
SCSI Logical Unit    0
SCSI Port    0
SCSI Target ID    0
Sectors/Track    63
Size    29.88 GB (32’078’592’000 bytes)
Total Cylinders    3’900
Total Sectors    62’653’500
Total Tracks    994’500
Tracks/Cylinder    255
Partition    Disk #2, Partition #0
Partition Size    29.88 GB (32’080’085’504 bytes)
Partition Starting Offset    114’688 bytes

centrix · Nov 1, 2024

Hi Glasskuter and Zbook,

this week I have tried the suggestion from Glasskuter with a clean install Windows 24H2; Unfortunately the same issue.
Installing Update KB5044384 fails no matter what I do. Not even installing offline from msu.
Therefore I reinstalled Windows 23H2 to have the initial conditions for trying zbooks suggestions.

@zbook
I did as you wrote point 1-3 (tuneup plus logfile attached).
just to be sure doing the right thing...
what is meant with point 4?
"This PC/Drive/right click/properties/tools/check"?

zbook said:
4) Test all drives > post images or share links

Thank you in advance for a short feedback

centrix · Nov 4, 2024

Hi Zbook, and Glasskuter,

I did all the tests zbook recommended .
During tests computer run fine without any crashes.
But today after I had finished everything, there was a crash in the afternoon.

In my opinion there were no signs in the logfiles and tests that you will find attached
The only thing is the 8TB disk which gets too hot; this will be fixed tomorrow; ventilators are ordered and on their way.
This seems not to be the reason, because the crashes happened also without this drive plugged in earlier.

So there is the summary...

1.Tuneup plus - Log attached
2.Turn off fast startup - done
3.Create a new restore point - done
4.Test all drives - Screenshots attached
5.Run Sea Tools Long generic - all tests passed
6.Run HD Tune full error scan - Screenshots attached
7.Run administrative command prompt chkdsk /b /v - done with all drives

8.Run chkdsk from event - done - chkdskFromEvent below...
(I know, there are still parts of the log in German language although I set absolutely everything in windows to English....It is probably because of the initial installation cd...sorry for that...)

9. After completing all of the above tests on all drives run HD Sentinel (make sure that it is not run until each 5, 6 and 7 are completed on all drives) - Done
For all drives the same result :
The hard disk status is PERFECT. Problematic or weak sectors were not found and there are no spin up or data transfer errors.
No actions needed.

I I hope every test was done in the correct way as you told me...
It seems we run out of options;(
But may be somebody has another tipp what else I could try.

I would really appreciate every good idea.....

@glasskuter
@zbook
THANK YOU for your input so far....

Code:

TimeCreated : 04/11/2024 05:34:42
Message     : Chkdsk was executed in read/write mode. 
              
              Checking file system on D:
              The type of the file system is NTFS.
              Volume label is Volume.
              
              Stage 1: Examining basic file system structure ...
                256 file records processed.                                                       
              File verification completed.
               Phase duration (File record verification): 2.76 milliseconds.
                0 large file records processed.                                   
               Phase duration (Orphan file record recovery): 1.03 milliseconds.
                0 bad file records processed.                                     
               Phase duration (Bad file record checking): 0.18 milliseconds.
              
              Stage 2: Examining file name linkage ...
                4 reparse records processed.                                     
                310 index entries processed.                                                       
              Index verification completed.
               Phase duration (Index verification): 64.26 milliseconds.
                0 unindexed files scanned.                                       
               Phase duration (Orphan reconnection): 0.60 milliseconds.
                0 unindexed files recovered to lost and found.                   
               Phase duration (Orphan recovery to lost and found): 1.05 milliseconds.
                4 reparse records processed.                                     
               Phase duration (Reparse point and Object ID verification): 1.01 milliseconds.
              
              Stage 3: Examining security descriptors ...
              Cleaning up 9 unused index entries from index $SII of file 9.
              Cleaning up 9 unused index entries from index $SDH of file 9.
              Cleaning up 9 unused security descriptors.
              Security descriptor verification completed.
               Phase duration (Security descriptor verification): 36.88 milliseconds.
                28 data files processed.                                           
               Phase duration (Data attribute verification): 1.05 milliseconds.
              CHKDSK is verifying Usn Journal...
                7864 USN bytes processed.                                                           
              Usn Journal verification completed.
               Phase duration (USN journal verification): 0.58 milliseconds.
              
              Stage 4: Looking for bad clusters in user file data ...
                240 files processed.                                                               
              File data verification completed.
               Phase duration (User file recovery): 24.06 seconds.
              
              Stage 5: Looking for bad, free clusters ...
                1951866512 free clusters processed.                                                       
              Free space verification is complete.
               Phase duration (Free space recovery): 10.89 hours.
              
              Windows has scanned the file system and found no problems.
              No further action is required.
              
                 7630883 MB total disk space.
                 6253892 KB in 21 files.
                      84 KB in 29 indexes.
                       0 KB in bad sectors.
                  305187 KB in use by the system.
                   65536 KB occupied by the log file.
                 7624478 MB available on disk.
              
                    4096 bytes in each allocation unit.
              1953506303 total allocation units on disk.
              1951866513 allocation units available on disk.
              Total duration: 10.90 hours (39251947 ms).
              

TimeCreated : 01/11/2024 06:51:58
Message     : Chkdsk was executed in scan mode on a volume snapshot. 
              
              Checking file system on D:
              Volume label is Volume.
              
              Stage 1: Examining basic file system structure ...
                256 file records processed.                                                       
              File verification completed.
               Phase duration (File record verification): 5.70 milliseconds.
                0 large file records processed.                                   
               Phase duration (Orphan file record recovery): 4.05 milliseconds.
                0 bad file records processed.                                     
               Phase duration (Bad file record checking): 0.80 milliseconds.
              
              Stage 2: Examining file name linkage ...
                4 reparse records processed.                                     
                310 index entries processed.                                                       
              Index verification completed.
               Phase duration (Index verification): 19.82 milliseconds.
              
               Phase duration (Orphan reconnection): 1.07 milliseconds.
              
               Phase duration (Orphan recovery to lost and found): 1.13 milliseconds.
                4 reparse records processed.                                     
               Phase duration (Reparse point and Object ID verification): 1.16 milliseconds.
              
              Stage 3: Examining security descriptors ...
              Security descriptor verification completed.
               Phase duration (Security descriptor verification): 11.01 milliseconds.
                28 data files processed.                                           
               Phase duration (Data attribute verification): 0.39 milliseconds.
              CHKDSK is verifying Usn Journal...
                3576 USN bytes processed.                                                           
              Usn Journal verification completed.
               Phase duration (USN journal verification): 0.60 milliseconds.
              
              Windows has scanned the file system and found no problems.
              No further action is required.
              
                 7630883 MB total disk space.
                 6778180 KB in 22 files.
                      84 KB in 29 indexes.
                  305191 KB in use by the system.
                   65536 KB occupied by the log file.
                 7623966 MB available on disk.
              
                    4096 bytes in each allocation unit.
              1953506303 total allocation units on disk.
              1951735440 allocation units available on disk.
              Total duration: 45.82 milliseconds (45 ms).
              
              ----------------------------------------------------------------------
              
              
              Stage 1: Examining basic file system structure ...
              
              Stage 2: Examining file name linkage ...
              
              Stage 3: Examining security descriptors ...
              

TimeCreated : 01/11/2024 06:50:03
Message     : Chkdsk was executed in scan mode on a volume snapshot. 
              
              Checking file system on C:
              
              Stage 1: Examining basic file system structure ...
                428544 file records processed.                                                       
              File verification completed.
               Phase duration (File record verification): 1.64 seconds.
                15672 large file records processed.                                   
               Phase duration (Orphan file record recovery): 5.09 milliseconds.
                0 bad file records processed.                                     
               Phase duration (Bad file record checking): 0.87 milliseconds.
              
              Stage 2: Examining file name linkage ...
                131 reparse records processed.                                     
                563868 index entries processed.                                                       
              Index verification completed.
               Phase duration (Index verification): 3.23 seconds.
              
               Phase duration (Orphan reconnection): 230.08 milliseconds.
              
               Phase duration (Orphan recovery to lost and found): 3.87 milliseconds.
                131 reparse records processed.                                     
               Phase duration (Reparse point and Object ID verification): 3.19 milliseconds.
              
              Stage 3: Examining security descriptors ...
              Security descriptor verification completed.
               Phase duration (Security descriptor verification): 25.29 milliseconds.
                67663 data files processed.                                           
               Phase duration (Data attribute verification): 0.64 milliseconds.
              CHKDSK is verifying Usn Journal...
                37637144 USN bytes processed.                                                           
              Usn Journal verification completed.
               Phase duration (USN journal verification): 89.93 milliseconds.
              
              Windows has scanned the file system and found no problems.
              No further action is required.
              
              1952535551 KB total disk space.
                81159780 KB in 174279 files.
                  136116 KB in 67664 indexes.
                  597275 KB in use by the system.
                   65536 KB occupied by the log file.
              1870642380 KB available on disk.
              
                    4096 bytes in each allocation unit.
               488133887 total allocation units on disk.
               467660595 allocation units available on disk.
              Total duration: 5.24 seconds (5242 ms).
              
              ----------------------------------------------------------------------
              
              
              Stage 1: Examining basic file system structure ...
              
              Stage 2: Examining file name linkage ...
              
              Stage 3: Examining security descriptors ...
              

TimeCreated : 01/11/2024 06:01:58
Message     : Chkdsk was executed in scan mode on a volume snapshot. 
              
              Checking file system on C:
              The type of the file system is NTFS.
              
              Stage 1: Examining basic file system structure ...
                428544 file records processed.                                                       
              File verification completed.
               Phase duration (File record verification): 1.70 seconds.
                15671 large file records processed.                                   
               Phase duration (Orphan file record recovery): 3.79 milliseconds.
                0 bad file records processed.                                     
               Phase duration (Bad file record checking): 0.02 milliseconds.
              
              Stage 2: Examining file name linkage ...
                125 reparse records processed.                                     
                563884 index entries processed.                                                       
              Index verification completed.
               Phase duration (Index verification): 3.22 seconds.
                0 unindexed files scanned.                                       
               Phase duration (Orphan reconnection): 223.10 milliseconds.
                0 unindexed files recovered to lost and found.                   
               Phase duration (Orphan recovery to lost and found): 0.04 milliseconds.
                125 reparse records processed.                                     
               Phase duration (Reparse point and Object ID verification): 0.81 milliseconds.
              
              Stage 3: Examining security descriptors ...
              Security descriptor verification completed.
               Phase duration (Security descriptor verification): 24.68 milliseconds.
                67671 data files processed.                                           
               Phase duration (Data attribute verification): 0.02 milliseconds.
              CHKDSK is verifying Usn Journal...
                35085392 USN bytes processed.                                                           
              Usn Journal verification completed.
               Phase duration (USN journal verification): 90.28 milliseconds.
              
              Windows has scanned the file system and found no problems.
              No further action is required.
              
              1952535551 KB total disk space.
                54062412 KB in 174828 files.
                  136348 KB in 67672 indexes.
                       0 KB in bad sectors.
                  594715 KB in use by the system.
                   65536 KB occupied by the log file.
              1897742076 KB available on disk.
              
                    4096 bytes in each allocation unit.
               488133887 total allocation units on disk.
               474435519 allocation units available on disk.
              Total duration: 5.27 seconds (5273 ms).
              
              ----------------------------------------------------------------------
              
              
              Stage 1: Examining basic file system structure ...
              
              Stage 2: Examining file name linkage ...
              
              Stage 3: Examining security descriptors ...
              





TimeCreated : 04/11/2024 05:45:44
Message     :
              
              Dateisystem auf C: wird  berpr ft.
              Der Typ des Dateisystems ist NTFS.
              
              Eine Datentr ger berpr fung ist geplant.
              Die Datentr ger berpr fung wird jetzt ausgef hrt.                         
              
              Phase 1: Die Basisdatei-Systemstruktur wird untersucht...
                428544 Datens tze verarbeitet.                                                         
              
              Datei berpr fung beendet.
               Phasendauer (Datei-Datensatz  berpr fung): 1.96 Sekunden.
                15053 gro e Datens tze verarbeitet.                                   
              
               Phasendauer (Wiederherstellung f r verwaisten Datei-Datensatz): 7.09 Millisekunden.
                0 ung ltige Datens tze verarbeitet.                               
              
               Phasendauer (Pr fung auf falschen Datei-Datensatz): 1.52 Millisekunden.
              
              Phase 2: Die Dateinamenverkn pfung wird untersucht...
                146 Analysedatens tze verarbeitet.                                 
              
                564332 Indexeintr ge verarbeitet.                                                     
              
              Index berpr fung beendet.
               Phasendauer (Index berpr fung): 5.39 Sekunden.
                0 nicht indizierte Dateien  berpr ft.                             
              
               Phasendauer (Wiederverbindung f r verwaisten Datensatz): 214.90 Millisekunden.
                0 nicht indizierte Dateien wiederhergestellt.                     
              
               Phasendauer (Wiederherstellung f r verwaiste Datensatz): 1.24 Sekunden.
                146 Analysedatens tze verarbeitet.                                 
              
               Phasendauer ( berpr fung von Analysepunkts und Objekt-ID): 4.87 Millisekunden.
              
              Phase 3: Sicherheitsbeschreibungen werden untersucht...
              2180 nicht verwendete Indexeintr ge aus Index $SII der Datei 0x9 werden aufger umt.
              2180 nicht verwendete Indexeintr ge aus Index $SDH der Datei 0x9 werden aufger umt.
              2180 nicht verwendete Sicherheitsbeschreibungen werden aufger umt.
               berpr fung der Sicherheitsbeschreibungen beendet.
               Phasendauer ( berpr fung f r Sicherheits-Deskriptor): 36.61 Millisekunden.
                67895 Datendateien verarbeitet.                                       
              
               Phasendauer (Datenattribut berpr fung): 1.58 Millisekunden.
              CHKDSK  berpr ft USN-Journal...
                41568504 USN-Bytes verarbeitet.                                                         
              
              Die  berpr fung von USN-Journal ist abgeschlossen.
               Phasendauer (USN-Journal berpr fung): 79.65 Millisekunden.
              
              Phase 4: Es wird nach fehlerhaften Clustern in Benutzerdateidaten gesucht...
                428528 Dateien wurden verarbeitet.                                                     
              
              Dateidaten berpr fung beendet.
               Phasendauer (Benutzerdateiwiederherstellung): 1.38 Minuten.
              
              Phase 5: Es wird nach fehlerhaften, freien Clustern gesucht...
                470425129 freie Cluster verarbeitet.                                                     
              
              Verifizierung freien Speicherplatzes ist beendet.
               Phasendauer (Wiederherstellung von freiem Speicherplatz): 3.67 Minuten.
              
              Dateisystem wurde  berpr ft, keine Probleme festgestellt.
              Keine weiteren Aktionen erforderlich.
              
              1952535551 KB Speicherplatz auf dem Datentr ger insgesamt
                70095712 KB in 141756 Dateien
                  137920 KB in 67896 Indizes
                       0 KB in fehlerhaften Sektoren
                  601399 KB vom System benutzt
                   65536 KB von der Protokolldatei belegt
              1881700520 KB auf dem Datentr ger verf gbar
              
                    4096 Bytes in jeder Zuordnungseinheit
               488133887 Zuordnungseinheiten auf dem Datentr ger insgesamt
               470425130 Zuordnungseinheiten auf dem Datentr ger verf gbar
              Gesamtdauer: 5.20 Minuten (312414 ms).
              
              Interne Informationen:
              00 8a 06 00 d3 31 03 00 99 dc 05 00 00 00 00 00  .....1..........
              35 00 00 00 5d 00 00 00 00 00 00 00 00 00 00 00  5...]...........

IanMosley · Nov 4, 2024

centrix said:
But there are some random crashes. There is no BSOD and therefore, no dumpfiles.
It just clicks from the PSU and restarts again..

I had a similar issue with my desktop - Dell Precison 3660.

I took out an extended warrantry when I purchased it 18 months ago and over the last six weeks Dell have replaced my MB 3 times, which did not resolve the issue. On Dell's last visit, about 2 weeks ago, they not only replaced the MB, they replaced the original processor.

Since then, I've had no repeats - fingers crossed - of the issue, so it's looking like the processor was causing the issue.

zbook · Nov 4, 2024

When available please post share links for:

a) Sea Tools Long generic test results (all drives)

b) HD Sentinel (all drives)

Please test any attached drive (flash, etc.)

c) a new V2 share link

centrix · Nov 5, 2024

@IanMosley
thank you for your comment. You are right, there is good chance that the CPU is the culprit. However, it is difficult to test and prove in this case.
I have to check at work; there may be some intel CPUs for testing....

or I am going to buy the cheapest one with socket LGA 1700 for 65 bucks...
For the moment, I found a CPU test tool from Intel which I will try.

@zbook
I didn´t check the flash drives because they are no longer needed. I just used them for installing the drivers after installation.
So they were plugged out when the computer crashed again.
But I did as you recommended and plugged them in again and tested as well.
Result: no issues found.

Don´t get me wrong, as I mentioned, I really appreciate every hint and tip all of you are giving me. But I do not understand how an unplugged and non connected drive can affect, cause or be responsible in any way for the crashes.. As I wrote in my initial post, I intensively tested without any drives except c: with the os... There were the same crashes as before with all drives connected....

There are probably some reasons you have, which I am not aware of it..may you can explain?
It is also interesting that during the tests there were no crashes for almost 36 hours.

I am not sure what is meant with "a new V2 share link"

Further logs and screenshots attached ...Seatools and HD Sentinel

Hope this logs are what you asked for.

zbook · Nov 5, 2024

The EF log collector is V2.

centrix · Nov 5, 2024

Here it comes....the file from log collector
thank you for the feedback

abactuon · Nov 6, 2024

There is such a thing (I haven't used it).

Resplendence Software - WhoCrashed, automatic crash dump analyzer

WhoCrashed, automatic crash dump analyzer for Windows

www.resplendence.com

zbook · Nov 6, 2024

Reinstall bluetooth and network drivers.

Code:

Generic Bluetooth Adapter    USB\VID_8087&PID_0038\5&CC3F949&0&14    43

Code:

 Code 43 "Windows has stopped this device because it has reported problems. (Code 43)"
Cause

One of the drivers controlling the device notified the operating system that the device failed in some manner.

Recommended Resolution

If you have already tried the "Try these steps first" section, check the hardware documentation or contact the manufacturer for more information about diagnosing the problem.

Reinstall the device driver manually

From Start, search for device manager and select Device Manager from the results.

Right-click the device in the list.

Select Uninstall from the menu that appears.

After the device is uninstalled, choose Action on the menu bar.

Select Scan for hardware changes to reinstall the driver.

Note You may be prompted to provide the path of the driver.  If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s website.

centrix · Nov 6, 2024

@abactuon
thank you for your tipp, I had already used this software before I posted here for help..
Unfortunately Whocrashed was not able to help.

@zbook
there was indeed an issue with the Bluetooth driver; which I reinstalled.
I also reinstalled the network driver as well.

I made a reboot and another crash happened after two minutes.

Today I testet also with the Intel CPU tool which looks pretty good. Result no issues in any way according the tool.

There are just two hardware components left which I was not able to replace because I don`t have any....
The mainboard and the CPU...
Next step (if nobody comes round with another good idea) I am going to order another cheep CPU and let`s see what happens....

thank all of you so far....

zbook · Nov 6, 2024

Please use the computer to generate new crashes for several days.

The post share links for event viewer:

How to share event logs in case of a computer issue - Your Windows Guide

This article explains How to share event logs in case of a computer issue

www.yourwindowsguide.com

Random crashes without BSOD

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