Solved Re installing Microsoft Office 2024 not working


Thanks for all the info, but nothing seems to work.
No sign of it on the computer though. Microsoft says its connected to my email address on my PC.
Guess I will have to try another office.
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
spapakons said:
Then something is wrong with the installer you are using. Normally you should see a small orange box saying Microsoft Office for a few moments and then turns to a larger box saying downloading or installing Microsoft Office. This takes several minutes. If installation is successful, you should see a confirmation message. Then try to open any Office application, first time takes a little longer. In the link I provided to my previous post, scroll down to the offline installer option. Click the link to login to Microsoft with your Microsoft account and follow on-screen instructions to download the Office installer. Using your key it will automatically switch to the appropriate version and activate.
Click to expand...
It cannot be found
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
polli said:
Don't understand how to do this
Click to expand...
Also would have downloaded it from the Microsoft site but it's not there everytime ive looked
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome

My Computers

System One System Two

  • OS
    macOS 14.x (plus Windows 11, Debian, FreeBSD for ARM64)
    Computer type
    Laptop
    Manufacturer/Model
    MacBook Pro M1 MAX
    CPU
    Apple M1 Max (T6001) - 8 performance 2 efficiency cores
    Memory
    32GB LPDDR5
    Graphics Card(s)
    Apple M1 Max (32-core)
    Hard Drives
    a) 1TB SSD + + 1TB SD Card + external SSD Drives
    Browser
    1. Safari 2. DuckDuckGo
    Antivirus
    -
  • Operating System
    Windows 11 Pro, plus VirtualBox VMs: various Windows & Linux
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop Studio
    CPU
    i7
    Memory
    32GB
    Hard Drives
    1TB SSD, plus external SSDs for Virtual Machines etc.
    Browser
    1. MS Edge 2. DuckDuckGo
    Antivirus
    Defender
Direct links from Microsoft download servers to download Office 2024:

Microsoft Office 2024 Professional Plus English US version 32/64 offline installer:

Microsoft Office 2024 Professional Plus English UK version 32/64 offline installer:

I also put the Greek version link here as reference and to help Greek posters:

For other languages just substitute the "en-us" with the appropriate letters in the above links.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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Will I have to buy another copy of Office 2024?
Or since Microsoft message after I added the code, acknowledged it was added to my email...is there something I should have done next to activate it myself?
I am in limbo here.
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
polli said:
Will I have to buy another copy of Office 2024?
Click to expand...
When you sign into your MS Account online, does it show your Office purchase?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
You don't have to buy a new copy. Download Microsoft Office 2024 from the direct link I provided. They are for Pro Plus version, if it is a different version tell me to give you the respective link. After installation on first launch it will ask to activate. Just type your Office key and proceed. If you have any issues there will be the option to call Microsoft and help you activate.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
spapakons said:
You don't have to buy a new copy. Download Microsoft Office 2024 from the direct link I provided. They are for Pro Plus version, if it is a different version tell me to give you the respective link. After installation on first launch it will ask to activate. Just type your Office key and proceed. If you have any issues there will be the option to call Microsoft and help you activate.
Click to expand...
Not work sorry
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
It looks like there are traces of Office in your system preventing proper reinstallation of Office 2024. Use the appropriate tool to completely uninstall any traces. I think the link was provided on some older post. If you can install it but not activate, then call Microsoft, provided you have a genuine key. We cannot tell you how to illegally activate Office or we will be banned.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
polli said:
Not work sorry
Click to expand...
It leads me tosubscriptions But nothing there.Tried and tried Dont know what else to do. Nothing on my pc realated to Office Home. Yet when I first added the keys it accepted that I Had it .
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
polli said:
It leads me tosubscriptions But nothing there.Tried and tried Dont know what else to do. Nothing on my pc realated to Office Home. Yet when I first added the keys it accepted that I Had it .
Click to expand...
What about the direct links to the offline installers? It is a disk image. Just open it and run Setup.

Here is the direct link for Microsoft Office 2024 Home English US 32/64 offline installer:

For other languages replace "en-us" with the appropriate letters.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Last edited:

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
polli said:
Clicked on It says choose an app to open it Now its downloading apps
Click to expand...
It is now showing in my Apps. But if I click on Word to open it, it says it cannot download office 2016 ! Thats not in Apps anyway
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
No more old Office Apps on pc Dont know whats happening. Got to go now for a bit
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
polli said:
No more old Office Apps on pc Dont know whats happening. Got to go now for a bit
Click to expand...
Office 2024 is now in my apps list so thanks for that. But no confirmation or yellow box am supposed to get. It doesn't show up anywhere else and clicking on word now just shows Office 2016 I had years ago. Telling me to activate it.
So we are halfway there lol.
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
Would it help or make it worse if I bought a new copy of office 2024?
 

My Computer

System One

  • OS
    Windows 11 Home. Win Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    Hard Drives
    windows C Drive
    D Drive is SSD
    Browser
    Chrome
There shouldn't be any need to purchase another upgrade if you already have a valid Activation Code that isn't already in use.

It seems that the installation you've performed has initially revived a previously installed vesrion, i.e. their must have been some remnants of that installation (e.g. the previous Activation data) still in place so, assuming you applied a vaild Office 20024 Activation Key during the latest installation, it's possible that it is now waiting to be instructed to apply the upgrade. See the MS instructions on checking for/applying Office updates here - How to update Microsoft 365 or Office for Windows - Microsoft Support which might help.
 

My Computers

System One System Two

  • OS
    macOS 14.x (plus Windows 11, Debian, FreeBSD for ARM64)
    Computer type
    Laptop
    Manufacturer/Model
    MacBook Pro M1 MAX
    CPU
    Apple M1 Max (T6001) - 8 performance 2 efficiency cores
    Memory
    32GB LPDDR5
    Graphics Card(s)
    Apple M1 Max (32-core)
    Hard Drives
    a) 1TB SSD + + 1TB SD Card + external SSD Drives
    Browser
    1. Safari 2. DuckDuckGo
    Antivirus
    -
  • Operating System
    Windows 11 Pro, plus VirtualBox VMs: various Windows & Linux
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop Studio
    CPU
    i7
    Memory
    32GB
    Hard Drives
    1TB SSD, plus external SSDs for Virtual Machines etc.
    Browser
    1. MS Edge 2. DuckDuckGo
    Antivirus
    Defender
If you have Microsoft Office 2016 on the Installed Apps list, click to uninstall it and check again. Make sure you also uninstall any Office 2016 or other version application you see on the list, read it carefully. Restart the computer and try to install Office 2024 again. As far as I remember, it doesn't ask for a key until you open an Office application for the first time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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