This tutorial will show you how to clear and reset the Microsoft Store cache for your account in Windows 10 and Windows 11.
Microsoft redesigned the Microsoft Store from the ground up in Windows 11, making space for more content, keeping the user experience simple and responsive. It will help you discover and install the best apps, games, movies and even special offers – like unique movie discounts for Xbox Game Pass members. All the content in the Microsoft Store is tested for security, family safety and device compatibility.
If you are having issues with installing or updating apps from the Microsoft Store in Windows, it may be caused by an issue with the Microsoft Store cache.
Reference:
Microsoft Store doesn't open - Microsoft Support
Try these troubleshooting steps if Microsoft Store does not launch in Windows 10.
support.microsoft.com
Make sure you have the correct time zone, date, and time set to avoid Microsoft Store syncing issues.
You will need to have the Storage Service service running and set to Automatic for Microsoft Store updates to work properly.
Here's How:
PART ONE: Reset Microsoft Store Cache for Default Apps
1 Terminate the Microsoft Store app to make sure it's not running.
2 Press the Win + R keys to open Run, type WSReset.exe into Run, and click/tap on OK to reset the Microsoft Store cache.
3 A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.
PART TWO: Reset Microsoft Store Cache for 3rd Party Apps
You must be signed in as an administrator to do this part.
4 Terminate the Microsoft Store app to make sure it's not running.
5 Open Windows Terminal, and select Windows PowerShell.
6 Copy and paste the command below into PowerShell, and press Enter to see the SID for each account name. (see screenshot below step 7)
Get-WmiObject win32_useraccount | Select name,sid7 Make note of the SID (ex: "S-1-5-21-2212846312-626644311-134141314-1001") for the account name (ex: "Brink") affected by this issue. (see screenshot below)
8 Open Registry Editor (regedit.exe).
9 Navigate to the key below in the left pane of Registry Editor. (see screenshot below step 10)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore
10 Perform the following steps: (see screenshot below)
- Expand open the the AppxAllUserStore key in the left pane of Registry Editor.
- Right click on the SID key (ex: "S-1-5-21-2212846312-626644311-134141314-1001") from step 7.
- Click/tap on Delete.
11 Click/tap on Yes to confirm. (see screenshot below)
12 Restart the computer to apply.
That's it,
Shawn Brink
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