Apps Reset and Clear Microsoft Store Cache in Windows 11


  • Staff
Microsoft_Store_banner.png

This tutorial will show you how to clear and reset the Microsoft Store cache for your account in Windows 10 and Windows 11.

Microsoft redesigned the Microsoft Store from the ground up in Windows 11, making space for more content, keeping the user experience simple and responsive. It will help you discover and install the best apps, games, movies and even special offers – like unique movie discounts for Xbox Game Pass members. All the content in the Microsoft Store is tested for security, family safety and device compatibility.

If you are having issues with installing or updating apps from the Microsoft Store in Windows, it may be caused by an issue with the Microsoft Store cache.

Reference:


Make sure you have the correct time zone, date, and time set to avoid Microsoft Store syncing issues.

You will need to have the Storage Service service running and set to Automatic for Microsoft Store updates to work properly.




Here's How:

 PART ONE: Reset Microsoft Store Cache for Default Apps

1 Terminate the Microsoft Store app to make sure it's not running.

2 Press the Win + R keys to open Run, type WSReset.exe into Run, and click/tap on OK to reset the Microsoft Store cache.

3 A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.


 PART TWO: Reset Microsoft Store Cache for 3rd Party Apps

You must be signed in as an administrator to do this part.


4 Terminate the Microsoft Store app to make sure it's not running.

5 Open Windows Terminal, and select Windows PowerShell.

6 Copy and paste the command below into PowerShell, and press Enter to see the SID for each account name. (see screenshot below step 7)

Get-WmiObject win32_useraccount | Select name,sid

7 Make note of the SID (ex: "S-1-5-21-2212846312-626644311-134141314-1001") for the account name (ex: "Brink") affected by this issue. (see screenshot below)

reset_Store_cache_for_3rd_party_apps-1.png

8 Open Registry Editor (regedit.exe).

9 Navigate to the key below in the left pane of Registry Editor. (see screenshot below step 10)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore

10 Perform the following steps: (see screenshot below)
  1. Expand open the the AppxAllUserStore key in the left pane of Registry Editor.
  2. Right click on the SID key (ex: "S-1-5-21-2212846312-626644311-134141314-1001") from step 7.
  3. Click/tap on Delete.
reset_Store_cache_for_3rd_party_apps-2.png

11 Click/tap on Yes to confirm. (see screenshot below)

reset_Store_cache_for_3rd_party_apps-3.png

12 Restart the computer to apply.


That's it,
Shawn Brink


 

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Last edited:
Thanks option 1 did nothing . On option 2 how do I know what SID is causing the issue?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus zen book 13
Thanks option 1 did nothing . On option 2 how do I know what SID is causing the issue?
Hello Rick, :alien:

Correct. Part One on its own will not always work unless all of the steps have been completed.

The SID used in option two would be for the account you wanted to reset and clear the Microsoft Store cache for. Usually, it would be for the current user account.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium

My Computers

System One System Two

  • OS
    Windows 11 Pro for Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom self build
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING (11GB GDDR5X)
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G75 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3 wall mounted
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gbps Download and 35 Mbps Upload
    Browser
    Google Chrome
    Antivirus
    Microsoft Defender and Malwarebytes Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 2in1 14-eu0098nr (2024)
    CPU
    Intel Core Ultra 7 155H 4.8 GHz
    Memory
    16 GB LPDDR5x-7467 MHz
    Graphics card(s)
    Integrated Intel Arc
    Sound Card
    Poly Studio
    Monitor(s) Displays
    14" 2.8K OLED multitouch
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 TB PCIe NVMe M.2 SSD
    Internet Speed
    Intel Wi-Fi 7 BE200 (2x2) and Bluetooth 5.4
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender and Malwarebytes Premium
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