Samsung NvME 970 Evo Plus Firmware Issue

bikemanI7 · Dec 7, 2021

Downloaded the Newer One off Samsung Site, Put it on the USB Flash drive with Rufus, rebooted Main Desktop, set uefi bios to boot to the flash drive, yet it goes and says no supported Samsung Nvme detected huh

I guess i'll wait now til it shows up in Samsung Magician probably best thing

So confused user

The-Hive · Dec 7, 2021

Could be the NVme driver is Microsoft not Samsung. I had no luck at all with Magician because of that or similar and they cannot be changed easily so I gave up on Magician and hope something will come down from MS

bikemanI7 · Dec 7, 2021

Well Don't think the NvMe Driver would have anything to do with the Firmwire update, but could be wrong, Offical Samsung Forum a reply in there said a Known issue with Samsung Magician and Firmwire updates

The-Hive · Dec 7, 2021

OK, I think my problem was with ACHI

hdmi · Dec 7, 2021

Try calling the Samsung SSD Service Center by phone, they have a tech support team ready to answer all questions related to Samsung SSDs.

Customer Service | Samsung Support | Samsung V-NAND SSD

Samsung Customer Service Center Information. Samsung values your business and always attempts to provide you the best quality of service. Samsung Support.

www.samsung.com

EDIT: try it like this:

Uninstall Magician 7
Reboot
Install Magician 6.3
Update Magician 6.3 to Magician 7
Accept the upgrade to the latest firmware
Reboot
Done!

bikemanI7 · Dec 7, 2021

Yeah i tried that way eariler--No luck, did not even see the newer firmwire for some reason, i don't know why, well i may give it another shot later, and see if finally sees it, but somehow i doubt it will, it sure didn't eariler

unless i switch my tasks over to my secondary Gaming Laptop, and give it one more shot on this, before i give up and wait on a fix

ThrashZone · Dec 8, 2021

bikemanI7 said:
Well Don't think the NvMe Driver would have anything to do with the Firmwire update, but could be wrong, Offical Samsung Forum a reply in there said a Known issue with Samsung Magician and Firmwire updates

Hi,
Yeah stick with 6.3 version of magician silly they call this 7.0 firmware it's an app lol
Original actual m.2 firmware should be fine to
Driver wise think I still have the older if you need it for clean install.

bikemanI7 · Dec 8, 2021

Well don't have Magician 6.3 here.

This point all i got is 7.0 of Magician, stupid app still thinks 2B2QEXM7 is latest version obviously isn't, tried Samsung usb update method 4 times, then bios doesn't see the drive so lovely lol. No eta on a Fix from Offical Samsung support on this matter

Got a headache already after dealing with this for most of yesterday

Offical Samsung Forum regarding SSD Firmwire updates

ThrashZone · Dec 8, 2021

Hi,
Yeah I wouldn't deal with version 7 or update to it.

Can't upload 6.3 in a zip.

bikemanI7 · Dec 8, 2021

At this point guess i'll just wait and see when the offical fix comes, not sure what else to do at this point

Win7ine · Dec 8, 2021

bikemanI7 said:
At this point guess i'll just wait and see when the offical fix comes, not sure what else to do at this point

Perhaps your 970 EVO Plus is of a H/W version which does not require the firmware update.

ThrashZone · Dec 8, 2021

Hi,
Version before 6.3 was total garbage to.

Dru2 · Dec 8, 2021

The-Hive said:
Could be the NVme driver is Microsoft not Samsung.

There is an NVMe driver from Samsung for the 950, 960, and 970 NVMe drives. In fact, Magician may complain it can't see the drive without said driver. Been there done that. And yes, my 970 Pro has said driver.

Is it a "requirement", no, but Samsung suggests you install it for optimal performance.

bikemanI7 · Dec 8, 2021

Well Windows 11 doesn't support the Samsung Nvme Driver as yet, My Nvme was a retail version purchased last Christmas, so isn't really even that old, unlikely it's a different hardware version as far as i know, as it did update to the current 2B2QEXM7 last year when got the M.2 Drive

guess now i either wait, and try to stay calm and not get too upset while waiting for offical fix

Win7ine · Dec 8, 2021

Dru2 said:
There is an NVMe driver from Samsung for the 950, 960, and 970 NVMe drives. In fact, Magician may complain it can't see the drive without said driver. Been there done that. And yes, my 970 Pro has said driver.

Is it a "requirement", no, but Samsung suggests you install it for optimal performance.

No need for any Samsung NVMe driver ... (does nothing much since Windows learned to handle NVMe)

Dru2 · Dec 8, 2021

bikemanI7 said:
Well Windows 11 doesn't support the Samsung Nvme Driver as yet,

Well, I must have the only copy of Windows 11 that use Samsung's NVMe driver :wink:

CornishRattler · Dec 8, 2021

Using Samsung drivers on W11 here too

Dru2 · Dec 8, 2021

Win7ine said:
No need for any Samsung NVMe driver ... (does nothing much since Windows learned to handle NVMe)

I'm sorry, perhaps you missed where I said... "Is it a "requirement", no, but Samsung suggests you install it for optimal performance." YMMV

Win7ine · Dec 8, 2021

Dru2 said:
Well, I must have the only copy of Windows 11 that use Samsung's NVMe driver

View attachment 15697

View attachment 15698

Did you run any benchmarks with and without? What magic did it bring to your setup?

PerpetualCycle · Dec 8, 2021

bikemanI7 said:
Well Windows 11 doesn't support the Samsung Nvme Driver as yet, My Nvme was a retail version purchased last Christmas, so isn't really even that old, unlikely it's a different hardware version as far as i know, as it did update to the current 2B2QEXM7 last year when got the M.2 Drive

guess now i either wait, and try to stay calm and not get too upset while waiting for offical fix

What makes you think that? Windows 11 fully supports the Samsung NVME driver. The Samsung 980 and 980 Pro nvme SSD aren't supported by the Samsung nvme driver, only the Microsoft standard driver. All Samsung nvme drivers older than the 980s are supported by the Samsung driver on Windows 11. Maybe you are in that situation.