Save As dialog constantly freezes


RiskyRaccoon

Member
Local time
9:35 AM
Posts
2
OS
Windows 11
Every time I open a "save as" or "open" dialog, no matter from what app, the window freezes for anywhere from 5 to 30 seconds. I'm unsure what is causing this, it hasn't always been doing this. Thanks
 
Windows Build/Version
Windows 11, Version 21H2 (OS Build 22000.348)

My Computer

System One

  • OS
    Windows 11
Seems its the same old issue is rearing its head that many Windows 10 users have encountered over the last several years. There are a number of threads on tenforums as well as many posted elsewhere on the web. Do a web search "save as freezes Windows 10" I have never run into this issue, but from what I read about all the suggestions, things like SFC, Clean Boot, and DISM have not worked. Personally,I would cut to the chase and do a non-destructive repair reinstall of Windows. This tutorial is for Windows 10 but it applies to 11 also. Scroll down the article to To Do a Repair Install of Windows 10 with an ISO file. https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

If you don't go that route, the only thing I can suggest is to look in event viewer to see if anything shows up there that might lead you in the right direction. But I will tell you this is a daunting task to filter through what is important to your specific issue. What Is the Windows Event Viewer, and How Can I Use It?

If you are unfamiliar using the event viewer, you would be much better off doing the repair install and get it over with.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
By the way, welcome to the forum Risky Racoon. I'm sure others will jump into your thread and offer suggestions.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Seems its the same old issue is rearing its head that many Windows 10 users have encountered over the last several years. There are a number of threads on tenforums as well as many posted elsewhere on the web. Do a web search "save as freezes Windows 10" I have never run into this issue, but from what I read about all the suggestions, things like SFC, Clean Boot, and DISM have not worked. Personally,I would cut to the chase and do a non-destructive repair reinstall of Windows. This tutorial is for Windows 10 but it applies to 11 also. Scroll down the article to To Do a Repair Install of Windows 10 with an ISO file. https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

If you don't go that route, the only thing I can suggest is to look in event viewer to see if anything shows up there that might lead you in the right direction. But I will tell you this is a daunting task to filter through what is important to your specific issue. What Is the Windows Event Viewer, and How Can I Use It?

If you are unfamiliar using the event viewer, you would be much better off doing the repair install and get it over with.

I am somewhat familiar w/ Event viewer, and this is what I turnt up:
Code:
The program brave.exe version 96.1.32.113 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 72c
 Start Time: 01d7e8e0d589f1a6
 Termination Time: 4
 Application Path: C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe
 Report Id: 4e88b15e-85bb-4633-aff4-412770a6a79b
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Cross-thread

I will try the windows repair service since it looks like this issue is being caused by an SQL accessing issue, and I'm guessing that involves how windows is managing itself. Thanks for the tip! I'll report back once I've done the repair
 

My Computer

System One

  • OS
    Windows 11
So I take it you are using save as from within your browser. See if the same thing happens in Edge, but I'm betting it will. All the others complaining about this issue also were using the function within their browsers and it happened in Edge and Chrome. I tried it in both Edge and Firefox and had no problem. Try this one thing before you repair install to see if it helps.

If you use lots of shared folders (nas and network in general), windows 11 quick access algorithm could create troubles.
Try disabling it.
To change how Quick Access works, in search box type "quick access" and enter. Click explorer options in search results.
uncheck “Show frequently use folders in Quick access.”
uncheck “Show recently used folders in Quick access.”

Apply OK
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
So I take it you are using save as from within your browser. See if the same thing happens in Edge, but I'm betting it will. All the others complaining about this issue also were using the function within their browsers and it happened in Edge and Chrome. I tried it in both Edge and Firefox and had no problem. Try this one thing before you repair install to see if it helps.

If you use lots of shared folders (nas and network in general), windows 11 quick access algorithm could create troubles.
Try disabling it.
To change how Quick Access works, in search box type "quick access" and enter. Click explorer options in search results.
uncheck “Show frequently use folders in Quick access.”
uncheck “Show recently used folders in Quick access.”

Apply OK
This was very helpful. I had similar problems with file browser dialogs from several applications. I suspect that Windows Explorer Quick Access struggles when external devices have been pinned but disconnected.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
I suspect that Windows Explorer Quick Access struggles when external devices have been pinned but disconnected.

Ayup. It does. Very much so.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
...windows 11 quick access algorithm could create troubles...
Thanks!
Specifically for me it was Onedrive causing the save-as dialog to hang. I was lazy and just uninstalled Onedrive, problem fixed. There is probably a way to do it keeping Onedrive but removing it from Quickaccess...
 

My Computer

System One

  • OS
    lots of computers.....
Xandak,

That solved my problem!! Thank you so much.

Had problems using "Save As" in Office apps (word, excel powerpoint), yet had not problems in other, non-MS apps. Deinstalled OneDrive and BOOM - the "Save As" dialog box immediately popped up. No hanging at all.

I also posted your solution in MS tech forum for Win 11.

Now I just have to figure out how to use OneDrive with Office 2003. I don't know if there's an update to blame since I don't use Office apps regularly.

Thanks again!
 

My Computer

System One

  • OS
    Windows 11 22H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell

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