Screen blanks as if rebooting but then all windows exactly as before.


HoosierDaddy

HoosierDaddy

Member
Local time
8:03 PM
Posts
11
OS
Windows 11 Pro
Has happened 4 or 5 times (that I know of, would not know if happened while PC is in lock status) in the last month.

I'll be typing or reading the screen and screens go black and a few seconds later both display the connection type (HDMI, etc). A few seconds later, the lock screen appears, and I enter my PIN and everything is exactly as it was when the screens went blank.

Today was the first time I looked but no errors or warnings in the system event log but does include strange (to me) information messages:

The time provider 'VMICTimeProvider' has indicated that the current hardware and operating environment is not supported and has stopped. This behavior is expected for VMICTimeProvider on non-HyperV-guest environments. This may be the expected behavior for the current provider in the current operating environment as well.

The time provider NtpClient is currently receiving valid time data from time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->40.119.6.228:123).


About.jpg

No PC hardware changes for 6 months.

C: drive 1TB Samsung 980 Pro NVMe
D: drive 1TB SPCC NVMe

Any ideas for what's wrong or how to fix?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me/Mine
    CPU
    i5 9600K
    Motherboard
    ASUS TUF Z390-PRO
    Memory
    16 GB G-Skill F4-3600C16D-16GVKC DDR4 RAM
    Graphics Card(s)
    None, Intel UHD Graphics 630
    Sound Card
    None, MB
    Hard Drives
    Multiple Samsung NVMe
    PSU
    Seasonic Prime Ultra 650 Titanium
    Case
    Raijintek AGOS
  1. Have you updated recently
  2. Is there an update to install
  3. Go to run (Windows + R) , enter powercfg.cpl and select High performance plan, then click change plan settings
  4. 1675707942013.png
  5. Click change advanced power settings.
  6. Now, go to PCI Express, then Link state power management
  7. 1675708033885.png
  8. Ensure Setting is OFF.

That's all for now let me know how you get on
 

My Computers

System One System Two

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Chillblast
    CPU
    AMD Ryzen 3 3100
    Motherboard
    Asus ROG Strix b450-f
    Memory
    Corsair 8GB x 2 (16GB)
    Graphics Card(s)
    Asus Nvidia Geforce GTX 1650 Super
    Monitor(s) Displays
    Dell 27" 1440p
    Screen Resolution
    1440p
    Hard Drives
    Seagate Barracuda 1TB
    256GB NVME Seagate Barracuda
    Browser
    Firefox / Edge
    Antivirus
    Windows Defender
  • Operating System
    Windows 8.1
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Amd E2
    Memory
    4GB
    Hard Drives
    128GB SSD
James said:
  1. Have you updated recently
  2. Is there an update to install
  3. Go to run (Windows + R) , enter powercfg.cpl and select High performance plan, then click change plan settings
  4. View attachment 51997
  5. Click change advanced power settings.
  6. Now, go to PCI Express, then Link state power management
  7. View attachment 51998
  8. Ensure Setting is OFF.

That's all for now let me know how you get on
Click to expand...
All settings were already like that.

Microsoft updates are up to date. I install all updates as soon as available.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me/Mine
    CPU
    i5 9600K
    Motherboard
    ASUS TUF Z390-PRO
    Memory
    16 GB G-Skill F4-3600C16D-16GVKC DDR4 RAM
    Graphics Card(s)
    None, Intel UHD Graphics 630
    Sound Card
    None, MB
    Hard Drives
    Multiple Samsung NVMe
    PSU
    Seasonic Prime Ultra 650 Titanium
    Case
    Raijintek AGOS
I kept having similar behaviour but it never reverted back to lock screen. I looked in Event Viewer and found this. I removed all my display drivers and re-installed them. Has not happened since....Hope that helps.
 

Attachments

  • 2023-02-06_15-20-29.jpg
    2023-02-06_15-20-29.jpg
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My Computer

System One

  • OS
    Windows 11 Pro 23H2 (Build 22631.3810)
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS Case
    CPU
    AMD FX 8350 8 Core Processor, 4400 Mhz (Overclocked)
    Motherboard
    M5A78L-M/USB3
    Memory
    24.0 GB
    Graphics Card(s)
    AMD Radeon HD 7570 2GB
    Sound Card
    AMD High Definition Audio Device
    Monitor(s) Displays
    Acer 27" SA240Y LED
    Screen Resolution
    1920x1080 Resolution
    Hard Drives
    Samsung SSD 860 EVO 500GB ATA Device
    WD My Book 25EE 4TB USB
    Toshiba External 3.0 TB USB
    PSU
    Corsair RM750x
    Case
    Custom Spider 6000S
    Cooling
    Modded
    Keyboard
    Logitech K360
    Mouse
    Logitech M325
    Internet Speed
    AT&T 1GB Fiber
    Browser
    Google Chrome
    Antivirus
    MS Windows Security
I've only had that happen when Windows decides it's time to install a new Display driver or some such.
I've grown accustomed to it.
 

My Computer

System One

Display driver might be it. This started after the last Intel display driver update. But also after the last Windows update. I have rolled back the video driver.

I wish I had never started using Intel's update service. I've never seen a single update that wasn't just to address some gaming issue. I don't do any games on this box. I would like to revert back to whatever MS installs with W11 for my hardware. The only reason I started installing the relatively frequent Intel driver updates was that was easier than being constantly bugged if I didn't say okay to one. Didn't occur to me that new ones would be a problem.

I tried uninstalling the device but scan for new just reinstalled the exact same driver which must mean the scan found and used the intel pushed driver on my system OR the driver MS pushes is the same as that one. Time for some research. If I find a way to reinstall whatever driver MS does with a W11 install, I'll uninstall the Intel update service and rely on Windows update for critical driver updates and check optional driver updates if I have a specific problem.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Me/Mine
    CPU
    i5 9600K
    Motherboard
    ASUS TUF Z390-PRO
    Memory
    16 GB G-Skill F4-3600C16D-16GVKC DDR4 RAM
    Graphics Card(s)
    None, Intel UHD Graphics 630
    Sound Card
    None, MB
    Hard Drives
    Multiple Samsung NVMe
    PSU
    Seasonic Prime Ultra 650 Titanium
    Case
    Raijintek AGOS
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